Reviews
Best dealership in KY.
Best dealership in KY. I have been going there almost 30 years and highly recommend Vickie in Sales, and all in Service, Parts, and Body Shop.
Best dealership in KY.
Best dealership in KY. I have been going there almost 30 years and highly recommend Vickie in Sales, and all in Service, Parts, and Body Shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership in KY.
Best dealership in KY. I have been going there almost 30 years and highly recommend Vickie in Sales, and all in Service, Parts, and Body Shop.
Best dealership in KY.
Best dealership in KY. I have been going there almost 30 years and highly recommend Vickie in Sales, and all in Service, Parts, and Body Shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Delilah, we're happy you found our staff to be so supportive during your experience here at Champion Chevrolet Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great experience!
Great experience! Staff was transparent about what was recommended from service and respected what we declined!
Great experience!
Great experience! Staff was transparent about what was recommended from service and respected what we declined!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
first of all I would like to say I like my truck and
first of all I would like to say I like my truck and Chris Henson was great. I would give him 5 stars. I bought my truck on 3/23/24 and while talking with Chris who ordered my tonneau cover said they would call as soon as it came in to get it installed and I paid to have the outside and inside Simonic and was told they should be calling in the next few days to set that up. I called today to check on the cover and it is in and I also asked about the other and was told it could be 2 weeks or longer and that is when they were also going to install the cover. If I knew that when purchasing the truck that would have been a deal breaker right there. You pay big bucks for a new vehicle and they should have that done with a day or two of the purchase. The Simonic is supposed to protect the outside from stuff messing with the paint, what happens if something gets on it before they have it brought in in a couple of weeks. Tell you your out of luck even though you paid to get it done. I did get them to agree to install the cover tomorrow 3/27 we will see what kind of job they do on this. I am disappointed that the things can't be done in a more timely manner than 2 or 3 weeks. A person should have all the things done first and then buy the vechile and it would get done very quick so they can get paid.
first of all I would like to say I like my truck and
first of all I would like to say I like my truck and Chris Henson was great. I would give him 5 stars. I bought my truck on 3/23/24 and while talking with Chris who ordered my tonneau cover said they would call as soon as it came in to get it installed and I paid to have the outside and inside Simonic and was told they should be calling in the next few days to set that up. I called today to check on the cover and it is in and I also asked about the other and was told it could be 2 weeks or longer and that is when they were also going to install the cover. If I knew that when purchasing the truck that would have been a deal breaker right there. You pay big bucks for a new vehicle and they should have that done with a day or two of the purchase. The Simonic is supposed to protect the outside from stuff messing with the paint, what happens if something gets on it before they have it brought in in a couple of weeks. Tell you your out of luck even though you paid to get it done. I did get them to agree to install the cover tomorrow 3/27 we will see what kind of job they do on this. I am disappointed that the things can't be done in a more timely manner than 2 or 3 weeks. A person should have all the things done first and then buy the vechile and it would get done very quick so they can get paid.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I just bought a new 24 Colorado ZR2 pickup.
I just bought a new 24 Colorado ZR2 pickup. My overall experience with this dealer was great!! Todd, Paul were very helpful! Melissa in Financing was very nice and helpful!
I just bought a new 24 Colorado ZR2 pickup.
I just bought a new 24 Colorado ZR2 pickup. My overall experience with this dealer was great!! Todd, Paul were very helpful! Melissa in Financing was very nice and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vicki Ireland was our sales person.
Vicki Ireland was our sales person. First classs. Very knowledgeable.and helpful during the sale.
Vicki Ireland was our sales person.
Vicki Ireland was our sales person. First classs. Very knowledgeable.and helpful during the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
People are friendly, knowledgeable and helpful. They always have time to fit me in for an appointment.
Service
People are friendly, knowledgeable and helpful. They always have time to fit me in for an appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joan, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
Don’t trust Champion
Don’t trust these guys. I had a blowout the other night on I 71. Had it towed to Champion needed to pick it up and drive it 300 miles on the Sunday I asked them to make sure and check the alignment got in the car Sunday and it pulls violently to the right. I will now have to replace the front tire when I get back to Michigan. Very disappointed. I actually called back to check to make sure they checked it and they lied to me.
Don’t trust Champion
Don’t trust these guys. I had a blowout the other night on I 71. Had it towed to Champion needed to pick it up and drive it 300 miles on the Sunday I asked them to make sure and check the alignment got in the car Sunday and it pulls violently to the right. I will now have to replace the front tire when I get back to Michigan. Very disappointed. I actually called back to check to make sure they checked it and they lied to me.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (502) 222-9477. We look forward to hearing from you.
I had a small issue with my purchase and they fixed it
I had a small issue with my purchase and they fixed it thanks to Vickie Ireland and Mike the GM highly recommend.
I had a small issue with my purchase and they fixed it
I had a small issue with my purchase and they fixed it thanks to Vickie Ireland and Mike the GM highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mark Smedal
There was initially the usual bantering back and forth during the purchase process but once the things settled down the purchase process went fine. Both the salesman and the office staff were well-informed and easy to work with. I took the vehicle back for routine maintenance about 90 days later and that experience was just fine.
Mark Smedal
There was initially the usual bantering back and forth during the purchase process but once the things settled down the purchase process went fine. Both the salesman and the office staff were well-informed and easy to work with. I took the vehicle back for routine maintenance about 90 days later and that experience was just fine.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!