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(396 reviews)

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Review

DJ was the first and last person I dealt with at Glocker. He was the first to welcome me the first time I pulled in to look at a car. He was very friendly, and concerned about what I was looking for. He answered all of my questions without frustration and got me the car I wanted. I would recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy process.

This was the easiest process that I've had in my 40 years of buying vehicles. Friendly, informative and easy to deal with. First purchase at this dealership. I'd recommend to anyone. DJ was awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Great staff and awesome service. My wife and I thank you dj blackburn for all your hard work and getting us the car she wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

DJ was very helpful in getting the car I wanted. He never became frustrated with me and my questions. I would recommend going to see him if you want to buy a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying used truck

Glokners of Ironton and Lonnie Campbell made buying my truck very enjoyable! Did everything they could to get me into a good used truck . Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant experience

Entire process was pleasant and quick. Our salesman, Lonnie Campbell, was very helpful and great to work with. Chris in finance explained everything and was a pleasure to talk to and work with, as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest, comfortable and reliable AMAZING!!

Lonnie was absolutely amazing in giving me the deal I was looking for and the best car. Honest, hard working dependable!! No complaints at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!!

This was our first time visiting Glockner Ironton, but I do not see it as our last. Prior to our purchase, we had visited other Buick dealers and for one reason or another left without a purchase. Not because they didn’t have what we wanted, but do to lack of commitment by salesmen or lack of respect to us as customers. Just the opposite at Glockner Ironton. We called ahead to see if the vehicle my wife was interested in purchasing was still available. We talked with DJ Blackburn. He went out to confirm and called us back immediately. We drove up to the lot and DJ came out and was a gentleman from the start. He was the most informative salesman that I have ever dealt with. He went over every detail of the vehicle. We returned three days later to purchase the vehicle. DJ was in contact during that time away. But not once was he disrespectful or pushy. During the purchase DJ and then Joe were so informative on every detail of the transaction. DJ then again went to the vehicle with us , after purchase, and walked us through the OnStar and radio functions. Not leaving anything to question. Best experience I have encountered purchasing a vehicle. Absolute best. I will return. Thanks, Kenny Ruckel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

Rob Smith is a great salesman. He helped us choose our vehicle and worked with us on the purchase of it. I would recommend Glockner and Rob Smith to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good and friendly

The salesman was very knowledgeable and friendly. Vehicle was clean and ready for sale. The deal was simple with internet pricing. Paperwork was fast and simple with good explanation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.