Chris Auffenberg Ford Lincoln

From beginning to the end of the car buying process I feel this was a great experience. Our sales person Samantha who was great during the test drive , allowing my wife and I to just get a feel for the car and make sure it fit our needs. David, in Finance, made the process so easy filling out all the paperwork and answering all our questions to add our warranty and even made the process fun. Big shout out to the managers James(used) and Scott (Sales Manager)for giving us what we needed for our trade that felt fair and also popping in along the way make sure everything was going smoothly. We did notice something about the car and Sam and James got to the bottom of the issue and solved it fast which allowed us to come in when my wife and I's schedule aligned to purchase the car. We even met with Jim, the general manager, and couldn't give enough positive feedback about the process. We are going to love our "new to us" GMC, and will start at Auffenberg Ford Washington for our next car buying purchase.

The entire experience was great I walked in seen what I wanted and Brian Francis made it happen. Everything was fast and easy and Brian was willing to help out in anyway also treated me as a person and not just another sale.

I’ve always found this dealership to be helpful and friendly in locating a vehicle I’m interested in. From sales to parts and cashier they are really in to customer service.

Salesman was very patient thorough and did a good job. Explain all the mechanical and technical features of the car took a good test ride. Financing was great. I’d have to give them five stars.

Tim was very helpful with helping us find the right car. They had a large selection that met the criteria we had.

Very professional and courteous and easy to get appointment . I have purchased several cars from them.

Joe was a super friendly & down-to-earth salesman. Everything was super smooth during the Delivery. James helped us with a lot of options, and Moe arranged for a perfect repair of a paint issue that occurred during shipping. Overall, I'd recommend them to anyone looking for a new Ford.

I would like to talk to someone about their work before writing this. Just one thing could be better. Thanks

Our family purchased a preowned vehicle from Chris Auffenberg Ford. Our salesman, David W, had dedication and commitment throughout our entire process. The dealership, service department, staff and management were friendly and answered all of our questions. The vehicle was in excellent shape, detailed, and came with a few extra warranty items that we haven't seen before. The quality of the vehicle and the entire staff at Chris Auffenberg is unmatched. Purchasing a car, whether new or pre-owned, is a process. One that many don't take pleasure in. Best experience in a car purchase, and will continue to do business with them for any future vehicle needs or service. Thank you David, James, Jim and the rest of staff!

Best experience we have ever had purchasing a vehicle. The team was very thorough and accommodating. David York hit it out of the park helping us through this purchase. He was respectful and followed through on every aspect of the deal. He went above and beyond to make sure I was completely satisfied with my purchase. Rob Durbin in finance made sure to get me the best rate financing and he was upfront and honest. There was no surprises when getting into finance. I highly recommend this dealership, Rob Durbin and David York to all my friends and family because I know they will give them a great experience like I was given. I truly felt like family here.