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Crump-Reese Moab Ford

(28 reviews)

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(28 reviews)

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Levi and George were great to work with.

Levi and George were great to work with. They were very friendly and quick. Thank you Performance Ford of Moab!

Levi and George were great to work with.

Levi and George were great to work with. They were very friendly and quick. Thank you Performance Ford of Moab!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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• Friendly staff • Did our recall software service

• Friendly staff • Did our recall software service promptly (needed a little encouragement to make the appointment since our RV was too big for the service deck) • helped me find a solution for a parts / service they didn’t offer

• Friendly staff • Did our recall software service

• Friendly staff • Did our recall software service promptly (needed a little encouragement to make the appointment since our RV was too big for the service deck) • helped me find a solution for a parts / service they didn’t offer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service and customer service were wonderful.

Service and customer service were wonderful. I will always have my vehicle, and my daughters vehicle serviced here.

Service and customer service were wonderful.

Service and customer service were wonderful. I will always have my vehicle, and my daughters vehicle serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I wish I would have remembered the names of the guys in

I wish I would have remembered the names of the guys in the parts department, they’re is a very special place in heaven for them. They went above and beyond in order to help me when my key fob was run over and completely destroyed! Thank you Moab Ford..

I wish I would have remembered the names of the guys in

I wish I would have remembered the names of the guys in the parts department, they’re is a very special place in heaven for them. They went above and beyond in order to help me when my key fob was run over and completely destroyed! Thank you Moab Ford..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Just passing through and experienced problems w my F150.

Just passing through and experienced problems w my F150. Service desk was quick and diagnosed the issue. I was back on the road, travel trailer in tow, heading for the next campground. Thanks to George & Levi.

Just passing through and experienced problems w my F150.

Just passing through and experienced problems w my F150. Service desk was quick and diagnosed the issue. I was back on the road, travel trailer in tow, heading for the next campground. Thanks to George & Levi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service.

Great service. Had my oil changed and brakes replaced. George was great to work with. I was in and out with good timing.

Great service.

Great service. Had my oil changed and brakes replaced. George was great to work with. I was in and out with good timing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Been in about 6 times.

Been in about 6 times. Not once did someone approach us to ask if we needed help. Very unfriendly. Work for the city and they did a shammy job with our vehicles. When they failed to finish a job, upon calling to have it finished they said we would have to wait a couple of days...wrote 6 times on the email service to have recall work done. No response.

Been in about 6 times.

Been in about 6 times. Not once did someone approach us to ask if we needed help. Very unfriendly. Work for the city and they did a shammy job with our vehicles. When they failed to finish a job, upon calling to have it finished they said we would have to wait a couple of days...wrote 6 times on the email service to have recall work done. No response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Consumer response

Please answer my husband.

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Great people

Cody and Mike were great! Very professional. We drove from Fruita to buy a truck and were very pleased with its condition and friendly staff.

Great people

Cody and Mike were great! Very professional. We drove from Fruita to buy a truck and were very pleased with its condition and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Only if you don't have any other choice!

They were rude, plain and simple. I was in Moab and my car would not start so I didn't have much choice. They got me back on the road which I am thankful for. But if you have a choice, choose someone else for service. I would have given them one star except, like I said, they got me back on the road (after a week of waiting).

Only if you don't have any other choice!

They were rude, plain and simple. I was in Moab and my car would not start so I didn't have much choice. They got me back on the road which I am thankful for. But if you have a choice, choose someone else for service. I would have given them one star except, like I said, they got me back on the road (after a week of waiting).

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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no call back don't answer phone

I called and called about our recall on my ford fusion on the air bag first they said they had to order the part no call back. Then called them again a month later was told again they had to order part no call back if the part came. Today again tried to call them when talking to service department they hung up on us and when trying to call back phone rang and rang then just hangs up on you.

no call back don't answer phone

I called and called about our recall on my ford fusion on the air bag first they said they had to order the part no call back. Then called them again a month later was told again they had to order part no call back if the part came. Today again tried to call them when talking to service department they hung up on us and when trying to call back phone rang and rang then just hangs up on you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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