Reviews
Buying my new Subaru WRX from Sunset Hills Subaru was the
Buying my new Subaru WRX from Sunset Hills Subaru was the best car buying experience I’ve ever had. From the first phone call to meeting the salesman in person to finalizing everything with the financing department was smooth and perfect. I would recommend them to anyone looking to buy a new Subaru. I drove over 2 hours one way to get there and would definitely do it again.
Buying my new Subaru WRX from Sunset Hills Subaru was the
Buying my new Subaru WRX from Sunset Hills Subaru was the best car buying experience I’ve ever had. From the first phone call to meeting the salesman in person to finalizing everything with the financing department was smooth and perfect. I would recommend them to anyone looking to buy a new Subaru. I drove over 2 hours one way to get there and would definitely do it again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time Subaru purchaser, much better process than the
First time Subaru purchaser, much better process than the last Hyundai bought. Everyone at the dealership was friendly and the dogs were adorable. Most importantly I received a fair deal without wasting my time and theirs.
First time Subaru purchaser, much better process than the
First time Subaru purchaser, much better process than the last Hyundai bought. Everyone at the dealership was friendly and the dogs were adorable. Most importantly I received a fair deal without wasting my time and theirs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone at Sunset Hills Subaru was so helpful and
Everyone at Sunset Hills Subaru was so helpful and friendly during my purchase, and continues to be now that I have bought my new car. Thank you!
Everyone at Sunset Hills Subaru was so helpful and
Everyone at Sunset Hills Subaru was so helpful and friendly during my purchase, and continues to be now that I have bought my new car. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ridiculous experience… make sure you list off every dash
Ridiculous experience… make sure you list off every dash light because if you don’t they will tell you “there’s no record of it”. Had me wait 3 extra days for a repair and then my engine blew up a week later. Horrible.
Ridiculous experience… make sure you list off every dash
Ridiculous experience… make sure you list off every dash light because if you don’t they will tell you “there’s no record of it”. Had me wait 3 extra days for a repair and then my engine blew up a week later. Horrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Caroline, we are so disappointed to learn of this situation you have described. We want to regain your trust and your business so please reach out to us at (314) 968-5167. We will work with you to resolve this matter to your satisfaction.
Great buying experience.
Great buying experience. The people were very nice and knowledgeable. The staff from the young lady at the front desk, to the salesman to the finance lady were great to work with.
Great buying experience.
Great buying experience. The people were very nice and knowledgeable. The staff from the young lady at the front desk, to the salesman to the finance lady were great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Comfortable, attractive facility; friendly, professional
Comfortable, attractive facility; friendly, professional staff; quality service; reasonably priced; great, reliable, attractive product that lasts!
Comfortable, attractive facility; friendly, professional
Comfortable, attractive facility; friendly, professional staff; quality service; reasonably priced; great, reliable, attractive product that lasts!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First impression: Patty’s cheerful hello on walking
First impression: Patty’s cheerful hello on walking through the door set the tone. After we exchanged pleasantries she called for a sales person to help and Wendy James answered the call. What a great experience that was. We started with small talk and the conversation segued into what I was looking for and before long I was test driving a 2025 Outback Limited. I left that day with money down on a 2025 Outback Wilderness. On the day of the sale finalization Rich Nguyen was friendly and extremely helpful in ironing out the details of the sale (warranties etc). It was a great experience. So much so, I came back with my wife 3 weeks later with my wife and she bought a new 2024 Crosstrek from Wendy & Rich! It was a great experience all the way around!!!
First impression: Patty’s cheerful hello on walking
First impression: Patty’s cheerful hello on walking through the door set the tone. After we exchanged pleasantries she called for a sales person to help and Wendy James answered the call. What a great experience that was. We started with small talk and the conversation segued into what I was looking for and before long I was test driving a 2025 Outback Limited. I left that day with money down on a 2025 Outback Wilderness. On the day of the sale finalization Rich Nguyen was friendly and extremely helpful in ironing out the details of the sale (warranties etc). It was a great experience. So much so, I came back with my wife 3 weeks later with my wife and she bought a new 2024 Crosstrek from Wendy & Rich! It was a great experience all the way around!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Darius the salesperson was very helpful, answered our
Darius the salesperson was very helpful, answered our questions. The staff were all friendly and helpful
Darius the salesperson was very helpful, answered our
Darius the salesperson was very helpful, answered our questions. The staff were all friendly and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful, not sales driven, knowledgeable and seemed
Very helpful, not sales driven, knowledgeable and seemed genuinely interested in what's best for me.
Very helpful, not sales driven, knowledgeable and seemed
Very helpful, not sales driven, knowledgeable and seemed genuinely interested in what's best for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An excellent experience that was unexpected.
An excellent experience that was unexpected. All of the staff that we dealt with were knowledgeable, professional and very helpful. We were expecting a more confrontational and it was anything but that.
An excellent experience that was unexpected.
An excellent experience that was unexpected. All of the staff that we dealt with were knowledgeable, professional and very helpful. We were expecting a more confrontational and it was anything but that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car