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Schmidt Ford of Salem

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Visit Schmidt Ford of Salem
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30am
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–3:30pm Closed
Sunday Closed Closed
New (618) 223-6763 (618) 223-6763
Used (618) 223-6766 (618) 223-6766
Service (618) 740-4278 (618) 740-4278

Inventory

See all 120 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2011.
Schmidt Ford of Salem Inc. is a Ford dealership with factory trained Service Advisors and Technicians to help get your vehicle fixed correctly the first time. An excellent Parts Department with over 45 years combined service to help get you the correct Parts. One of the most comfortable Customer Lounges in Southern Illinois. And an excellent Sales staff that is very knowledgeable with the entire Ford vehicle lineup.
In addition to carrying the entire Ford vehicle selection we will also have access to Cadillac Chevrolet Lincoln Dodge Chrysler & Jeep vehicles. Feel free to stop by and let us show you what we have to offer...
Ford dealership specializing in EXCELLENT Customer Service with our Sales Parts & Service Departments...

Service center

Phone number (618) 740-4278

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30am
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Not satisfied

Bought a used Nissan from this dealer, wouldn't budge an inch off the price, which ok I can understand in a way, but vehicle had a front headlight that had condensation inside it, we were told "it's in the parameters of the cost", won't affect the usage...bullcrap I have only had for a little over a month, it has blown a bulb once already and my mechanic says it will continue to do this until replaced, if I don't replace it I will need to replace bulbs and fuse regularly and the condensation will start to yellow the plastic to where I'll have trouble seeing at night...replacement cost? Over a $1000 for light itself plus cost of the installation. Thanks for nothing Schmidt. Not only that issue but front bumper must have been replaced at one time and was not put on right and it's a little off on one side where apparently it wasn't clipped right...we were told "normal people wouldn't notice that defect" so they wouldn't do anything to fix or knock off the price. Once again thanks for nothing Schmidt.

Not satisfied

Bought a used Nissan from this dealer, wouldn't budge an inch off the price, which ok I can understand in a way, but vehicle had a front headlight that had condensation inside it, we were told "it's in the parameters of the cost", won't affect the usage...bullcrap I have only had for a little over a month, it has blown a bulb once already and my mechanic says it will continue to do this until replaced, if I don't replace it I will need to replace bulbs and fuse regularly and the condensation will start to yellow the plastic to where I'll have trouble seeing at night...replacement cost? Over a $1000 for light itself plus cost of the installation. Thanks for nothing Schmidt. Not only that issue but front bumper must have been replaced at one time and was not put on right and it's a little off on one side where apparently it wasn't clipped right...we were told "normal people wouldn't notice that defect" so they wouldn't do anything to fix or knock off the price. Once again thanks for nothing Schmidt.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review

I had a great experience when visiting this facility. Wonderful customer service and great choices of vehicles. Clean facility as well. Easy process for buying. I highly recommend this facility when your in the market for a vehicle.Sadly i did not get to make a purches when i went only due to my credit not being very good yet. As soon as i build my credit up more i will be going back to make a purchase.

Review

I had a great experience when visiting this facility. Wonderful customer service and great choices of vehicles. Clean facility as well. Easy process for buying. I highly recommend this facility when your in the market for a vehicle.Sadly i did not get to make a purches when i went only due to my credit not being very good yet. As soon as i build my credit up more i will be going back to make a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Happy customers

Matt Reid treated us very well, had car waiting for us, gassed up, and ready to test drive. He was very personable and easy to work with. The used Focus we purchased had a burned out tail light above the rear window and it was fixed without question. Very pleased.

Happy customers

Matt Reid treated us very well, had car waiting for us, gassed up, and ready to test drive. He was very personable and easy to work with. The used Focus we purchased had a burned out tail light above the rear window and it was fixed without question. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good sales people. Very professional.

Schmidt Ford had the truck I was looking for. Sales person was Matt Reid he had it ready for a test drive when I got to the dealership. When I purchased the truck Matt answered all questions that I had and explained everything about the truck. Working with Matt was a pleasure and a good experience. He is an asset to Schmidt Ford.

Good sales people. Very professional.

Schmidt Ford had the truck I was looking for. Sales person was Matt Reid he had it ready for a test drive when I got to the dealership. When I purchased the truck Matt answered all questions that I had and explained everything about the truck. Working with Matt was a pleasure and a good experience. He is an asset to Schmidt Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Xon! Truly was a pleasure meeting and working with you guys on that F-150. Of course, if you ever have any questions, feel free to contact me.

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Matt Reid and Schmidt Ford Salem make the differen

From the first email to the dealer to me signing papers my experience was excellent. I am from St.louis Missouri and I had never even heard of Salem Illinois so I was slightly hesitant to deal with someone out of town. However my mind was eased when I received an almost immediate response from Matt Reid of Schmidt Ford. He was very honest and forthright with details regarding the vehicle I was interested in. I couldn't afford to make more than one trip so all the details of the sale were has he out before I arrived which made it easy for to make the trip. When I got there the dealership was small but clean and professional. Matt Reid was waiting for me with the truck ready to test drive and a big smile. I was really nervous because I had only seen pictures and you never know what was hiding. As soon as I laid eyes on the truck I was overwhelmed with relief and excitement. I test drove it and it ran great! I went to sign papers and j was relieved at how quick and simple schmidt ford was set up to operate. Having my sales person also be the finance person was awesome it saved the extra time and wait and I was already comfortable with Matt and trusted him. Everything with deal was perfect and I will look there first for future purchases! To top it all off Matt called me on Monday after the purx base to make sure I was enjoying the truck and that I was still happy with it. That's pretty cool considering I didn't drop a ton of money there. Even the small people are a big deal at schmidt ford Salem!

Matt Reid and Schmidt Ford Salem make the differen

From the first email to the dealer to me signing papers my experience was excellent. I am from St.louis Missouri and I had never even heard of Salem Illinois so I was slightly hesitant to deal with someone out of town. However my mind was eased when I received an almost immediate response from Matt Reid of Schmidt Ford. He was very honest and forthright with details regarding the vehicle I was interested in. I couldn't afford to make more than one trip so all the details of the sale were has he out before I arrived which made it easy for to make the trip. When I got there the dealership was small but clean and professional. Matt Reid was waiting for me with the truck ready to test drive and a big smile. I was really nervous because I had only seen pictures and you never know what was hiding. As soon as I laid eyes on the truck I was overwhelmed with relief and excitement. I test drove it and it ran great! I went to sign papers and j was relieved at how quick and simple schmidt ford was set up to operate. Having my sales person also be the finance person was awesome it saved the extra time and wait and I was already comfortable with Matt and trusted him. Everything with deal was perfect and I will look there first for future purchases! To top it all off Matt called me on Monday after the purx base to make sure I was enjoying the truck and that I was still happy with it. That's pretty cool considering I didn't drop a ton of money there. Even the small people are a big deal at schmidt ford Salem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Josh, it was a pleasure assisting you with your purchase! As you found out, we're really not that far of a drive from St. Louis. Thanks again! Remember, if you ever have any questions, feel free to contact me...

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Excellent & Helpful Sales People - Great Job

I had always been a Chrysler person but after dealing with Matt Reid I am now a Ford person. He helped answer all my questions in a very friendly and professional manner. He did so well that not only did we buy a new Ford Fiesta for our business but I got my wife a new Ford Fusion. Great job Matt, keep up the good work.

Excellent & Helpful Sales People - Great Job

I had always been a Chrysler person but after dealing with Matt Reid I am now a Ford person. He helped answer all my questions in a very friendly and professional manner. He did so well that not only did we buy a new Ford Fiesta for our business but I got my wife a new Ford Fusion. Great job Matt, keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was a pleasure assisting you guys in your purchases! Thanks again! Remember, if you ever have any questions, feel free to contact me...

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Friendly People, Great Service, Wonderful!

We went to Schmidt Ford because our friend Jimmy Halfacre works there. Our sales person was Matt Reid. He was very friendly and easy to work with. Was having trouble deciding which vehicle I wanted, but Matt answered every question I had for him and once I decided which one I wanted, he made it easy for us. Wonderful experience.... Love the car!!!

Friendly People, Great Service, Wonderful!

We went to Schmidt Ford because our friend Jimmy Halfacre works there. Our sales person was Matt Reid. He was very friendly and easy to work with. Was having trouble deciding which vehicle I wanted, but Matt answered every question I had for him and once I decided which one I wanted, he made it easy for us. Wonderful experience.... Love the car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the great review! Of course, if you guys ever have any questions, feel free to contact us. Thanks again!

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See all 7 reviews