Sakelaris Ford of California

Reviews

5.0 out of 5 5.0
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 17, 2018

    They go above and beyond! They always let me drop it off at lunch, take me back to work, and then pick me up after work. They're extremely nice and friendly.... They always offer me great deals.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 8, 2018

    We just bought our fourth car from the dealership and will continue to purchase from them. They went above and beyond to find the specific car that we... wanted at a great price and were able to find me affordable financing. This was all given with no high pressure that you receive at the big town dealers!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • November 2, 2015

    Everyone there was very helpful and friendly. Even after I had signed the papers to buy, they were still offering to fix things that I was concerned about.... I found them easy to work with and helpful. I would go there again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 6, 2018

    My family has been purchasing Ford cars and trucks from her for over 25 years and always have been greeted by knowledgeable friendly sales and service... staff. Amazing experience each and every time. No other dealer like it

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 23, 2015

    Salesman was no pressure and he put my family in the PERFECT car for our needs. We had a wonderful experience and look forward to doing business with this... young man and this dealership again!!! Very very pleased!!! :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 23, 2015

    Great experience, easy to work with and friendly faces, answered all my questions to my satisfaction

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 1, 2015

    Steve Gentry went above and beyond all expectations to make sure we received the car we were looking for. We ended up ordering a new 2016 Mustang GT since... he could not find what we wanted within 3000 miles. He is an outstanding salesman and made the whole process so effortless on our part. The Finance/Sales Manager was equally as impressive to deal with. I personally know a couple of the mechanics at this dealership and have always received nothing but excellent service on vehicles. No matter where you live, it is worth the drive to this car dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    July 25, 2015

    We purchased a used Toyota RAV4. Our salesman went out of his way to bring the vehicle to our home town 38 miles from the dealership so that we could look... at it before driving all that way to try to make a deal. Buying process went smooth and easy with no pressure. Driving home after taking delivery we noticed the back end of the vehicle was acting like there was a bad shock. Upon arriving home, I checked the rear shocks out and found the right rear was completely shot with leaking fluid and a thick covering of dust. I took a photo of the shock and sent it to the salesman and asked if this should have been discovered during their checkout of the vehicle. He stated that poor performance was not worthy of replacement but a leaking shock should have been replaced. The dealership offered an explanation that the mechanic must have been interrupted during his checkout and missed it. The dealership offered to replaced both rear shocks while they were fixing the other things that we discovered broken on the suv during our test drive. 2 weeks later on a Thursday we dropped off our vehicle, picked up a loaner car and went home. The next day they called and said it was ready. We went to the dealership Saturday morning and picked up our repaired suv. The ride home was much better than before. I felt that the dealership had corrected the rear shocks and hoped they had completed a re-inspection of anything they might have missed during the first inspection. After arriving home I decided to do my own inspection of the vehicle. To my displeasure I found that both of the front struts had been leaking as well, leaving the same thick layer of dust and oil behind. I understand that a vehicle with 120k miles on it may need some repair, but trusted the dealership when they said it passed a complete mechanical checkout. Now I know better. I would strongly suggest getting a third party mechanic to do an inspection of any vehicle before you buy it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 3, 2015

    Tom, Dewey and Brian at Sakelaris Ford in California made our buying experience very easy. We appreciate their patience throughout the process as we weren't... exactly sure what we wanted. We love our new Explorer! Thanks for everything.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 30, 2015

    Found everyone to be extremely Friendly at Sakelaris Ford. Steve Gentry has been working tirelessly for a couple weeks with me and has always been friendly... and repectfull and alway answered my guestions no matter how difficult. And the buying process was made helpful and painless by Brian. Thank You Charles

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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