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Bill Dobson Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Shopping for used vehicle was super fast and easy

Great friendly and helpful customer service. Ease of purchasing a vehicle. Paperwork is fast and easily done. Great prices. Nice selection of new and used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Prompt!

Haven't bought yet but they are very prompt with their response and friendly! After searching and searching for a great deal, I finally found a vehicle to inquire about!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Looking for a truck

Was looking for a truck and they had the truck I xxx looking for in great shape and loved the truck it was everything I ever wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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finding the right truck

In the process of negotiating a deal now. They have a great inventory to choose from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GREAT JOB!

Billy Dobson and his staff did anot outstanding job working with me and getting me in and out quickly. I love my new truck! Thank you Dobson Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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friendly service

Very friendly fast response good variety of uses vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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they did knot get back to me

they dont want to make a sale no i am in ohio went to see truck has no motor and not running they said they are putting new motor in it and they want more money

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Sales

Not really very concerned of the customers real interest. Would not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bill Dobson Ford is seriously a better deal!!!!

Man these guys are awesome!!! They have taken great care of me all the way around. I bought a 2011 F150 and it had a small issue that wasn't under warranty but they took care of me and even let me take a free loaner out on the town while they were fixing it. Talk about great service. These guys are who you want to come to for your all around car/truck buying and fixing experience. A+++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No contact

I sent them a message inquiring about an available vehicle. Its been a week and I have not received a response. Must not have wanted a sale.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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