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Shingle Springs Subaru

(379 reviews)

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(379 reviews)

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Kevin Powell is the best you can want in an auto salesman, very helpful in every way.

Kevin Powell is the best you can want in an auto salesman, very helpful in every way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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From start to finish, Keven Powell and Alonso Howard made purchasing a new 2026 Crosstrex Limited a breeze. Friendly, knowledgeable and professional, they took their time with my 83 year old mother. Made her feel at ease, patiently answered all her questions and walked her through the entire process with a professional manner. We high recommend Shingle Springs Subaru, with Kevin Powell Internet Sales Manager and Alonso Howard Finance Manager as your sales and Finance representatives.

From start to finish, Keven Powell and Alonso Howard made purchasing a new 2026 Crosstrex Limited a breeze. Friendly, knowledgeable and professional, they took their time with my 83 year old mother. Made her feel at ease, patiently answered all her questions and walked her through the entire process with a professional manner. We high recommend Shingle Springs Subaru, with Kevin Powell Internet Sales Manager and Alonso Howard Finance Manager as your sales and Finance representatives.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone at Shingle Springs Subaru is always so friendly and knowledgeable. I purchased my vehicle here and I always bring it back for service because it is low pressure and trustworthy.

Everyone at Shingle Springs Subaru is always so friendly and knowledgeable. I purchased my vehicle here and I always bring it back for service because it is low pressure and trustworthy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I own multiple vehicle brands, and by far, the Subaru experience is always five stars. At Shingle Springs Subaru, they always do their best to earn your business. They are a role model for other dealers to follow.

I own multiple vehicle brands, and by far, the Subaru experience is always five stars. At Shingle Springs Subaru, they always do their best to earn your business. They are a role model for other dealers to follow.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I's a privilege to write a review of this dealership as they have wonderful employees like Nathan Ures and Chealsea Deplitch. Nathan is deserving of extra kudos as he actually got us to our home on the first night we arrived at the end of our road after we stopped at the mail boxes. It was dark and we needed his patient guidance to restart the car and finally get us home. Nathan has since helped us twice more as we were still experiencing a bit of difficulty with the startup routine. It must be noted that we are elderly seniors so having a trusted employed to guide us is invaluable. Nathan is our "touchstone" kind of guy! We are looking forward to our 2nd helpful appointment with Chealsea this Friday as we still have so much to learn about how the Subaru actually runs. It took us awhile to figure out how to open the gas flap when we were getting low even after reading the very large manual. It wasn't until I opened the driver's door that the light shown on the panel so I could see spot to touch. Also, there was Michael Hanson who helped guide us to the area to have the car checked out. We found Michael Hanson to be the friendliest gentleman and we look forward to seeing him in the future. Finally, there was Mr. Cooper who handled the financing and Lauren who checked our insurance paperwork. We wish to thank whoever is hiring these employees as they are superior to any we have found in other dealerships over the past decades and we have been so many!

I's a privilege to write a review of this dealership as they have wonderful employees like Nathan Ures and Chealsea Deplitch. Nathan is deserving of extra kudos as he actually got us to our home on the first night we arrived at the end of our road after we stopped at the mail boxes. It was dark and we needed his patient guidance to restart the car and finally get us home. Nathan has since helped us twice more as we were still experiencing a bit of difficulty with the startup routine. It must be noted that we are elderly seniors so having a trusted employed to guide us is invaluable. Nathan is our "touchstone" kind of guy! We are looking forward to our 2nd helpful appointment with Chealsea this Friday as we still have so much to learn about how the Subaru actually runs. It took us awhile to figure out how to open the gas flap when we were getting low even after reading the very large manual. It wasn't until I opened the driver's door that the light shown on the panel so I could see spot to touch. Also, there was Michael Hanson who helped guide us to the area to have the car checked out. We found Michael Hanson to be the friendliest gentleman and we look forward to seeing him in the future. Finally, there was Mr. Cooper who handled the financing and Lauren who checked our insurance paperwork. We wish to thank whoever is hiring these employees as they are superior to any we have found in other dealerships over the past decades and we have been so many!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome service department. Service Advisor Chuck did an outstanding job. Great customer service and dependable.

Awesome service department. Service Advisor Chuck did an outstanding job. Great customer service and dependable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good customer service, kept me informed. The sales team is very low pressure. My favorite dealership

Good customer service, kept me informed. The sales team is very low pressure. My favorite dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are BBB accredited, best reason, loaner while serviced, clean, friendly atmosphere. Vehicle in for Data System Update and other requested services. I noticed the VIN was off by a letter, "N" not "T", asked advisor if that was the reason for overnight, reply was "NO". Advisor asked for a picture of the VIN so that correction on service of correct vehicle. Loaner was nice.

They are BBB accredited, best reason, loaner while serviced, clean, friendly atmosphere. Vehicle in for Data System Update and other requested services. I noticed the VIN was off by a letter, "N" not "T", asked advisor if that was the reason for overnight, reply was "NO". Advisor asked for a picture of the VIN so that correction on service of correct vehicle. Loaner was nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have been buying and servicing my Subaru(s) here for over 20+ years. Great customer service and the work done is always to my satisfaction. I'll continue with this dealership as long as I own a Subaru which will probably be forever. Shout out to three amazing service employees: Chuck, Chris and Michael. And another to Sam who makes sure every customer is happy. And, I am. Thank you!

I have been buying and servicing my Subaru(s) here for over 20+ years. Great customer service and the work done is always to my satisfaction. I'll continue with this dealership as long as I own a Subaru which will probably be forever. Shout out to three amazing service employees: Chuck, Chris and Michael. And another to Sam who makes sure every customer is happy. And, I am. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership has one of the best all around service crews in the area. Very professional yet personable and easy to talk out your car's problem with you.

This dealership has one of the best all around service crews in the area. Very professional yet personable and easy to talk out your car's problem with you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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