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Marlow Ford

(149 reviews)
Visit Marlow Ford
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (540) 999-4085 (540) 999-4085
Used (540) 999-4071 (540) 999-4071
Service (540) 999-4062 (540) 999-4062

Inventory

See all 62 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2015.
Our Story. A lot of dealerships like to talk about how much they're a part of the community. But at Marlow Ford we're not just part of the community.The community is part of US! So whether you stop by to buy a part service your car or test drive one of our large selection of new or quality pre-owned vehicles when you walk into Marlow Ford odds are you'll be greeted by an old classmate a member of your church a parent of your child's classmate or even a neighbor. After all we live in this community too and strive to treat our neighbors the way we'd like to be treated. That's what being our Customer for Life means us.
Where a small dealership equals Big Savings to the customer!! Visit us for all your vehicle needs!

Service center

Phone number (540) 999-4062

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 7 employees View less employees

Reviews

(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marlow Ford from DealerRater.

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Marlow of Luray has the greatest service team.

Marlow of Luray has the greatest service team. Their service leadership is seamless and incredible. The auto professionals and technicians are ultra qualified, no matter the age of the vehicle. I recommend them highly for your prized antiques as wells as a showroom delivery. They service my 1980 F350 rollback, my 1970 fastback mustang, as well as my newer autos…. Top rated!!!!

Marlow of Luray has the greatest service team.

Marlow of Luray has the greatest service team. Their service leadership is seamless and incredible. The auto professionals and technicians are ultra qualified, no matter the age of the vehicle. I recommend them highly for your prized antiques as wells as a showroom delivery. They service my 1980 F350 rollback, my 1970 fastback mustang, as well as my newer autos…. Top rated!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic review! We're beyond grateful that you've entrusted Marlow Ford of Luray with your remarkable range of vehicles, from your 1980 F350 rollback and 1970 fastback Mustang to your newer autos. It means the world to us to hear that our service team has earned your highest recommendation. We strive to provide seamless and expert care for every vehicle that comes through our doors, and knowing that we've met your expectations is incredibly rewarding. We look forward to continuing to offer top-rated service for your collection and appreciate your trust in us! Thank you again!

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Fast, courteous service.

Fast, courteous service. The staff was friendly and the mechanic was polite and professional. I will use this dealership again for the same service.

Fast, courteous service.

Fast, courteous service. The staff was friendly and the mechanic was polite and professional. I will use this dealership again for the same service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Darlene, for the wonderful 5-star review! We're delighted to hear that your experience at Marlow Ford was fast and courteous, with our friendly staff and professional mechanic providing excellent service. We're grateful for your trust in our team and look forward to welcoming you back for future visits. See you next time at Marlow Ford!

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Great service department and dealership.

Great service department and dealership. Darrell is always on top of everything and a pleasure to work with.

Great service department and dealership.

Great service department and dealership. Darrell is always on top of everything and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Walt, for your kind 5-star review! We're thrilled to hear that you had a great experience with our service department and dealership. Darrell truly is a valuable part of our team, and we’re glad he made your visit a positive one. We appreciate your continued trust in us and look forward to serving you again in the future at Marlow Ford!

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Another great experience with Marlow Ford's service team.

Another great experience with Marlow Ford's service team. I appreciated the professionalism, quality of work and great communication.

Another great experience with Marlow Ford's service team.

Another great experience with Marlow Ford's service team. I appreciated the professionalism, quality of work and great communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We’re delighted to hear that you had another great experience with Marlow Ford's service team. We take pride in our professionalism, quality of work, and communication, and it’s wonderful to know that these aspects stood out during your visit. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!

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Love Marlow Ford Luray!

Love Marlow Ford Luray!!! JW does everything to get you a car. Great place!! Number 1.

Love Marlow Ford Luray!

Love Marlow Ford Luray!!! JW does everything to get you a car. Great place!! Number 1.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your enthusiastic review! We're thrilled to hear that you love Marlow Ford in Luray and had such a great experience. JW is indeed a superstar when it comes to helping our customers find the perfect car, and we're glad he could assist you. Your kind words about our dealership being "Number 1" truly mean a lot to us. Thank you again for choosing Marlow Ford in Luray—we're here whenever you need us!

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They did my recall work, I made an appointment for 10 am

They did my recall work, I made an appointment for 10 am and it was finished by noon.

They did my recall work, I made an appointment for 10 am

They did my recall work, I made an appointment for 10 am and it was finished by noon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Karen, for your fantastic review!! I'm so glad that everything was smooth n' fast! That is exactly how we like it to be! Have a wonderful summer, and if your vehicle gives you anymore trouble, just contact us.

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I am very pleased with every person that has spoken with

I am very pleased with every person that has spoken with me.& work with car.

I am very pleased with every person that has spoken with

I am very pleased with every person that has spoken with me.& work with car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Sandra, for your amazing review!! I'm thrilled that everybody was super friendly, because that's how we roll. Have a fantastic summer, and if your vehicle decides to misbehave, just bring it to us, and we'll discipline it.

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Always great service and with a smile!

Always great service and with a smile! Have been getting our trucks servied at Marlow for years and have purchased new from them as well.

Always great service and with a smile!

Always great service and with a smile! Have been getting our trucks servied at Marlow for years and have purchased new from them as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-stars! We love shining those smiles throughout the day because we show how much we care about you! Have a fantastic summer!

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Visiting from out of state and needed an oil change on

Visiting from out of state and needed an oil change on our Ford. Called Marlow Ford and spoke with Darrell. He had me come in at 10:00. He greeted me and had my vehicle serviced in 40 minutes and on my way. Everyone at the dealership was very friendly. If I lived anywhere around here they would be my dealership.

Visiting from out of state and needed an oil change on

Visiting from out of state and needed an oil change on our Ford. Called Marlow Ford and spoke with Darrell. He had me come in at 10:00. He greeted me and had my vehicle serviced in 40 minutes and on my way. Everyone at the dealership was very friendly. If I lived anywhere around here they would be my dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your stellar rating! It's heartwarming to know you would consider us our dealership if you were local! I'm glad everything went smoothly and quick so we could show off our service! Have an amazing day, and we'll see you soon.

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Service wás quick and courteous.

Service wás quick and courteous. Have dealt with this dealer for many years and have always been happy with the company's service.

Service wás quick and courteous.

Service wás quick and courteous. Have dealt with this dealer for many years and have always been happy with the company's service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! I'm happy that our service was great and has always been satisfying for you. I look forward to making our service improve the longer you stay with us. Have a wonderful day!

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