Reviews
Darrel Greer and all the service staff did an outstanding job for me on my F150. My engine light came on while pulling into Luray traveling from South Carolina. Turns out it was a stuck thermostat and they fixed it the same day. They deserve all the gold stars available!
Darrel Greer and all the service staff did an outstanding job for me on my F150. My engine light came on while pulling into Luray traveling from South Carolina. Turns out it was a stuck thermostat and they fixed it the same day. They deserve all the gold stars available!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Darrell is the best. He provides great communication and goes above and beyond with his customer service.
Darrell is the best. He provides great communication and goes above and beyond with his customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Marlow Ford is the service center you hope to find when you are on the road traveling and need a quick oil and filter change. They got me an appointment pronto and did the service while I waited. They did a whole truck look over and checked everything. The price aligned with my service calls at home. Great job!
Marlow Ford is the service center you hope to find when you are on the road traveling and need a quick oil and filter change. They got me an appointment pronto and did the service while I waited. They did a whole truck look over and checked everything. The price aligned with my service calls at home. Great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience, cfgarrison3. We know how important it is to find a dependable service center while traveling, and we’re glad our team at Marlow Ford was able to get you in quickly and make the process easy and convenient. It’s great to hear the full truck inspection, timely service, and pricing all met your expectations. Thank you again for trusting us while passing through Luray, and we hope the rest of your travels are safe and smooth.
Knowledgeable, friendly and honest staff. Great place to service or purchase a vehicle. Always had a good experience at marlow.
Knowledgeable, friendly and honest staff. Great place to service or purchase a vehicle. Always had a good experience at marlow.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, j.brado. Hearing that you continue to have good experiences with our team means a lot to us. We appreciate your comments about our knowledgeable, friendly, and honest staff, and we’re grateful for the trust you place in Marlow Ford for both vehicle service and purchases in Luray. Thank you again for your continued support, and we look forward to helping you whenever you need us.
Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully.
Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support, We’re glad to hear our team has consistently provided timely and courteous service during your visits to Marlow Ford. It’s especially great to know our vehicle pickup service has been helpful and convenient for you, as we know how important it is to make servicing your vehicle as easy as possible. We truly appreciate your recommendation and look forward to continuing to serve you in Luray.
Marlow Ford goes above beyond to accommodate their customers. I was impressed . I will use them again
Marlow Ford goes above beyond to accommodate their customers. I was impressed . I will use them again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback, We truly appreciate your kind words and are glad our team at Marlow Ford made such a positive impression. Going above and beyond for our customers is something we strive for every day, and it means a lot to hear that you felt well taken care of during your visit to Luray. Thank you again for your trust, and we look forward to serving you again in the future.
Made us feel like family. Mr. Miller was very considerate, and knowledgeable about the vehicle.
Made us feel like family. Mr. Miller was very considerate, and knowledgeable about the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the thoughtful review, Making our customers feel welcomed and comfortable is very important to us, and we’re glad to hear Mr. Miller provided a considerate and knowledgeable experience during your visit. We truly appreciate your kind words and your trust in Marlow Ford, and we hope to continue serving you like family whenever you’re in Luray.
Very very helpful and attentive in my interests and after making my decision on which vehicle explained in detail the functions of that vehicle which was very much appreciated.
Very very helpful and attentive in my interests and after making my decision on which vehicle explained in detail the functions of that vehicle which was very much appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Susan. We’re so glad to hear our team was helpful and attentive throughout your vehicle search and took the time to make sure you felt confident and comfortable with your decision. Explaining the features and functions of your vehicle in detail is an important part of the experience, and we’re happy to know it was appreciated. Thank you again for choosing Marlow Ford in Luray, and we look forward to being here whenever you need us.
Darrell has been very helpful and made me feel like a special customer. I haven't driven my car yet so I'm not sure if the problem is solved or not.
Darrell has been very helpful and made me feel like a special customer. I haven't driven my car yet so I'm not sure if the problem is solved or not.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback,. We’re glad to hear Darrell made you feel valued and took the time to provide a helpful experience during your visit to Marlow Ford. We understand your concern about wanting to make sure the issue is fully resolved, and we encourage you to reach back out if you notice anything further once you’ve had more time with your vehicle. Thank you again for trusting our team in Luray, and we’re always here if you need anything.
They found a bad tire on a previous job. Had two new tires installed today. Appreciate the quick and professional work!
They found a bad tire on a previous job. Had two new tires installed today. Appreciate the quick and professional work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We’re glad our team was able to catch the tire issue during your previous visit and quickly get the new tires installed for you. Providing careful inspections along with professional and efficient service is something we take pride in at Marlow Ford. We truly appreciate your continued trust in our team in Luray and look forward to helping you again whenever you need us.