Reviews
I've been a customer on and off over the years but the
I've been a customer on and off over the years but the service I received during this last visit will have me bringing everything everytime back here.
I've been a customer on and off over the years but the
I've been a customer on and off over the years but the service I received during this last visit will have me bringing everything everytime back here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We truly appreciate your loyalty over the years and are especially grateful for your kind words about your most recent visit to Marlow Ford in Luray. It’s incredibly rewarding to know that our service made such a strong impression and has earned your full trust moving forward. Providing consistently exceptional experiences is what we strive for, and we’re honored to be your go-to choice. Thanks again—we look forward to taking care of everything for you from here on out!
Very good service, care about the work and the customer’s
Very good service, care about the work and the customer’s satisfaction. I trust their judgment and know how
Very good service, care about the work and the customer’s
Very good service, care about the work and the customer’s satisfaction. I trust their judgment and know how
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Greg! We truly appreciate your thoughtful feedback and your trust in the team at Marlow Ford in Luray. It means a lot to know that our commitment to quality work and customer satisfaction has earned your confidence—we take great pride in delivering service that reflects integrity, expertise, and genuine care. Thanks again for your continued support, Greg—we’re always here whenever you need us!
I have been taking my vehicle there for the past 5 years,
I have been taking my vehicle there for the past 5 years, with great repair and customer service.
I have been taking my vehicle there for the past 5 years,
I have been taking my vehicle there for the past 5 years, with great repair and customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued trust and support over the past five years! We truly appreciate your kind words and are honored to be your go-to service team at Marlow Ford in Luray. It means a great deal to know that both our repair work and customer service have consistently met your expectations—we’re committed to building lasting relationships through integrity and dependable care. Thanks again, and we look forward to serving you for many more years to come!
This dealership is a wonderful place to do business from
This dealership is a wonderful place to do business from buying to service top notch.
This dealership is a wonderful place to do business from
This dealership is a wonderful place to do business from buying to service top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Tim! We truly appreciate your kind words and the 5-star feedback about your experience with both sales and service at Marlow Ford in Luray. It’s incredibly rewarding to know that you consider us a top-notch dealership—we’re committed to exceeding expectations at every step by delivering honest, dependable service and building lasting relationships. Thanks again for your trust and support, Tim—we’re always here when you need us!
Love Marlow Ford in Luray!
Love Marlow Ford in Luray! We get all our service done there. Darrel is great. So are Virginia, Anthony and the rest of the crew!
Love Marlow Ford in Luray!
Love Marlow Ford in Luray! We get all our service done there. Darrel is great. So are Virginia, Anthony and the rest of the crew!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We truly appreciate your loyalty and are thrilled to hear how much you love Marlow Ford in Luray. It means a lot to know you trust us with all your service needs, and we’ll be sure to share your kind words with Darrel, Virginia, Anthony, and the rest of the team—they’ll be so glad to know they’ve made a positive impact. Thanks again for your continued support—we look forward to serving you for many years to come!
Marlow lives into it's core values!
Marlow lives into it's core values! Thanks so much! Marlow lives into it's the core values I saw framed in the show room! Thanks so much!
Marlow lives into it's core values!
Marlow lives into it's core values! Thanks so much! Marlow lives into it's the core values I saw framed in the show room! Thanks so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Cathy! We’re incredibly grateful for your kind words and thrilled that our core values made such a strong impression on you. At Marlow Ford, we truly strive to live out those principles every day—Integrity, Innovation, Community, Relationships, and Exceeding Expectations aren’t just words on the wall; they’re the foundation of everything we do. Thanks again for noticing and for taking the time to share your experience with us!
Great service as always!
Great service as always! They show they care about the customers and their vehicles. Virginia is attentive and follows through on what she says.
Great service as always!
Great service as always! They show they care about the customers and their vehicles. Virginia is attentive and follows through on what she says.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re incredibly grateful for your continued trust and thrilled to hear that Virginia made such a great impression. At Marlow Ford, we believe in building lasting relationships by exceeding expectations—and your kind words about our attentiveness and follow-through reflect that commitment perfectly. Thank you again for choosing us, and we’re always here when you need us!
Quick in and out.
Quick in and out. Worry free I have a fleet vehicle and they can be a pain to deal with sometimes but employees here at Ford always happy to help no matter the issue
Quick in and out.
Quick in and out. Worry free I have a fleet vehicle and they can be a pain to deal with sometimes but employees here at Ford always happy to help no matter the issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear that your experience at Marlow Ford was quick, easy, and worry-free—especially when working with a fleet vehicle, which we know can sometimes bring added challenges. Our team takes pride in being problem solvers and showing up with a helpful attitude no matter the situation. We truly appreciate your trust in us and look forward to helping you again soon. Thanks again!
Great experience, shout out to Emma for explaining the
Great experience, shout out to Emma for explaining the paper and finishing promptly.and professionally
Great experience, shout out to Emma for explaining the
Great experience, shout out to Emma for explaining the paper and finishing promptly.and professionally
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Randy, for the fantastic review and the kind shout-out to Emma! We’re so glad to hear that your experience at Marlow Ford was a great one. Emma takes pride in making the paperwork process smooth and professional, and we’re thrilled she left a positive impression. Thank you again for your support—we truly appreciate it and look forward to helping you again in the future!
Everyone was very courteous and professional.
Everyone was very courteous and professional. I have never had any better professional like I had during this process in buying a car.
Everyone was very courteous and professional.
Everyone was very courteous and professional. I have never had any better professional like I had during this process in buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re truly grateful for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided the most professional and courteous service you’ve ever received during a vehicle purchase. At Marlow Ford, we are committed to exceeding expectations, and your feedback is a wonderful reflection of our dedication to integrity, relationships, and exceptional service. Thank you again—we look forward to continuing to serve you and building a lasting relationship!