Jeff Wyler Toyota of Clarksville

Typical bait and switch dealership. Promise you a price and later claim they made a mistake. A $4000+ mistake. No wonder why car dealers have such bad... sales reputations.

I returned to have my 5000 mile service done. They were polite, considerate, professional and did not change the stations on my radio:). Russell Coulter... worked hard to get the best out the staff and my car was ready for me in enough time to get back to work. My car feels smooth on the road.

Thanks Justin Burton, you restored our support of buying/leasing a new car. You made the experience worthwhile and rewarding Thank you so much Love the... car

Doing research not buying. Unhappy with inventory and pricing. losing faith in this dealership compared to past experience. When I ask for a car, then... they should find one!

It was our first time and had no idea what we were doing. Ashley was awesome made us feel welcome she was so helpful. She went the extra mile and answer... all the questions and concerns we had. We didn't know we was going to drive away with a brand new car. We were beyond bless that she did everything she could to help us. If yall looking for a ride this is the place to check out. Take our word for it ask for ashley you will drive off with a brand new car. God is good all the time much mahalos. March 8 is that day we will never forget. Thank you much Ashley your the best

Bought our third vehicle in November of 2017 and our worse experience ever. The best thing about the dealership is our salesman Tyyu Redd and the Service... Department. Didn't get out Payments straightened out until March of 2018.

This is my 3rd new car that my wife and I have purchased from this Dealship. I was very pleased with my purchasing experience. Aerial our vehicle salesperson... was very knowledgeable and extremely help she got us an outstanding deal on our new Highlander. I would recommend this dealership to my family and friends. When it comes time for another new Toyota they will be the Dealership of choice.

We went to buy a used van that they had posted on cars.com. The van was parked in the back and no one knew why. We worked with Tony Brown, as our salesman... and he actually asked us to come back the next business day, because he was new to that facility and couldn't find out why the vehicle was parked in the back. So we returned, after our workday, with our two young children. We were buying with cash, so we didn't need financing, and it still took over 3 hours to purchase our van. We didn't leave until after 9 pm, which was 2 hours after our kids bedtime and the staff there didn't try to hurry at all. Tony gave us the wrong information on what services were included with our purchase at the time of negotiation and when we found out the true information, while we were signing paperwork with a different man there, Tony was asked to come back and explain. Tony said that we misheard and he had given us the right information. This lie of his cost us $200. We had already purchased the van at that point so we just left...furious. Tony called me the next day to aplogize....he said he had been wrong and it was his mistake. He wanted to make it up to us. Funny how he couldn't admit that in front of his co-workers. :( Anyway, I told him he could go ahead and purchase the broken lights that we were negotiated out of having fixed, due to his lie. He said he would purchase them himself and get back to me. He said he just wanted to prove his word to us because he was an honest man. To summarize, he and I talked about once a week, for 4 weeks...each week held a new excuse to why he hadn't bought the lights yet. Finally, I emailed him that all this was just dragging this terrible experience out and making it worse. I told him not to bother with the lights. I never heard anything back from him after that. After purchasing the van, I had received an email from the General Manager, Rodney Carter, at that branch, telling me not to hesitate to reach out to him if I needed anything. So, after this month long annoyance from his salesman, Tony, I went ahead and wrote Rodney and email, informing him of what went on. I never heard anything back from Rodney. This was the worst experience I have ever had with buying a vehicle. I have seen good reviews with people working with other salespeople at this location, so hopefully there are some people there with honesty and integrity, but unfortunately that was not my experience.

This is our second time leasing a Toyota from Jeff Wyler Toyota in Clarksville Indiana. We have tried several other dealerships however none of them was... even close to the quality of sales we have been provided by Jeff Wyler Toyota. We got recently very impressed (again) by Jeff Samuels who did a wonderful, smooth and efficient job concluding leasing contract with us yesterday. He was very competent and knowledgeable about the car and its systems, he stayed after his work hours to help us installing navigation and explain safety features.

This is our second time leasing a Toyota from Jeff Wyler Toyota in Clarksville IN. We have tried several other dealerships however none of them was even... close to the quality of sales we have been provided by Jeff Wyler Toyota. We have have got recently very impressed (again) by Jeff Samuels who did a wonderful, smooth and efficient job concluding leasing contract with us yesterday. He was very competent and knowledgeable about the car and its systems, he stayed after his work hours to help us to set up navigation and explain safety features. Highly recommended !!