Dealers  /   Georgetown, DE  /  First State Chevrolet

First State Chevrolet

4.8 out of 5 4.8
52 reviews
22694 Dupont Blvd Georgetown, DE 19947
Rectangle 48
Sales
Service Closed

First State Chevrolet Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 PM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed
Dealer website
Dealer website
New (302) 339-8175
Used (302) 339-8065
Service (302) 339-8534

Inventory

NEW
$17,060 MSRP $18,325
2020 Chevrolet Spark 1LT
  • Exterior Color: Toasted Marshmallow Metallic
  • Interior Color: Jet Black
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$23,941 MSRP $25,830
2020 Chevrolet Malibu RS
  • Exterior Color: Cajun Red Tintcoat
  • Interior Color: Jet Black
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$20,728 MSRP $24,330
2020 Chevrolet Trax LS
  • Exterior Color: Summit White
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$30,850 MSRP $39,690
2020 Chevrolet Bolt EV LT
  • Exterior Color: Cajun Red Tintcoat
  • Interior Color: Dark Galvanized
  • Transmission: 1-Speed Automatic
  • Drivetrain: FWD
NEW
$22,149 MSRP $25,835
2020 Chevrolet Trax LT
  • Exterior Color: Pacific Blue Metallic
  • Interior Color: Jet Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$20,759 MSRP $22,135
2020 Chevrolet Sonic LT
  • Exterior Color: Cajun Red Tintcoat
  • Interior Color: Jet Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD

About Our Dealership

Dealer on Cars.com since March 2020

First State Chevrolet is your one stop for all of your automotive needs. We have a friendly, knowledgeable staff that is

...

ready to exceed your expectations. We are located on Rt. 113 in Georgetown Delaware and sell Chevrolet's full lineup of vehicles. We also have a large used vehicle inventory featuring G.M. Certified used vehicles. We service all makes and models and have our all new collision center next door. We can handle all of your transportation needs in one convenient location in the center of Sussex County. We look forward to seeing you and earning your business! Visit us at www.firststatechevy.com

""The dealership that puts you FIRST!""

Photos & Videos

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
52 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    Keith Whaley
    by Keith H Whaley from Laurel,DE
    June 12, 2019

    Very accommodating, and professional. Great service staff.

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    Customer Service
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Great service!
    by J. Shugar from Georgetown, DE
    September 6, 2018

    Can’t say enough about them! Took my Chevy Trax in for some minor bumper repair. It took an extra day but that was because they weren’t satisfied with... the color, I’d rather have right than quick! Returned it WAY cleaner than it was!! Will continue my service with them!!

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    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • FEATURED REVIEW

    5.0 out of 5
    Excellent Service Department
    by Bobs from Georgetown De
    September 21, 2015

    The staff in the service department are fantastic, they make you feel welcome and are prompt in returning calls !! The service performed was completed... right the first time !!

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    Customer Service
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Bob, Thank you for taking the time to write a review about your experience with our Service Department. We appreciate the opportunity to complete ...your vehicle's service and we look forward to your next appointment. Regards, First State Chevrolet

  • 5.0 out of 5
    Overall way over 10 for the whole business here
    by Anne Wilson from Chestertown,Md
    June 23, 2017

    Serious problem with my car traveling stopped at 1st state check! Excellent, man took care of me Asap got to problem and this place every department is... top notch! The way they run this business is with heart and Good Customer Service and they show they care about the public and their jobs! Please use them you will not regret it! I will be back for such a terrible day starting out but taken care of great

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for letting our Service Department work on your vehicle. Our staff in service strive to make every customer satisfied when they leave our de...alership. We appreciate your business.Thank you for the kind words! Sincerely FIRST STATE CHEVROLET TEAM

  • 5.0 out of 5
    Service
    by Doug from Millsboro, DE
    April 7, 2017

    The service intake lady is stellar in everything she does. She is quick, efficient, and explains things thoroughly both before and after.

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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for letting our Service Department work on your vehicle! Nancy, Mary, and the rest of the staff in service strive to make every customer sat...isfied when they leave our dealership. We appreciate your business. Thank you for the positive feedback! Sincerely FIRST STATE CHEVROLET TEAM

  • 5.0 out of 5
    Superior service, responsive, empathetic and frien
    by James from Sussex County, Delaware
    April 6, 2017

    Genuinely caring folks who are responsive, friendly professionals that get you back on the road quickly. Extremely knowledgeable about Chevrolet cars and... trucks.

    5.0 out of 5
    Customer Service
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting our Service Department work on your vehicle! The staff in service strive to make every customer satisfied when they leave our de...alership. We appreciate your business and your kind words! Sincerely FIRST STATE CHEVROLET TEAM

  • 5.0 out of 5
    Always trustworthy, reliable service.
    by Ken from Delaware
    October 28, 2016

    Everyone in the service department is always professional, courteous, and caring about the customer. The problem was promptly diagnosed, and the repairs... completed when promised and under the estimate. Shane was very helpful.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ken. I am pleased to hear that you had a great experience with our service department! We appreciate your business and we look forward to seeing yo...u again. Sincerely, THE FIRST STATE CHEVROLET TEAM

  • 5.0 out of 5
    Honest Diagnoses, Excellent Service
    by KSC from Millsboro, DE
    June 9, 2016

    Nancy and the entire service staff are very knowledgeable and provide excellent customer service at an honest price.

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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    KSC, Thank you for letting our Service Department work on your vehicle. Nancy and the rest of the staff in service strive to make every customer sati...sfied when they leave our dealership. We appreciate your business. Sincerely FIRST STATE CHEVROLET TEAM

  • 1.0 out of 5
    Worst Experience Ever
    by Rebekah from Georgetown Delaware
    February 18, 2016

    I dropped my vehicle off at 9am for a scheduled appointment that had been scheduled for 2 weeks. I called later that day at 3:30 pm to get a follow-up... and they had not even looked at the vehicle. They could not even say that they would be able to that day and they knew that was my only vehicle. Not to mention they knew I had to be at work the next morning. And they were going to be closing 1 hour from then. And then the lady who answered the phone was very inconsiderate. Never again will I want them to have my vehicle in their shop. Good customer service goes a long way. And that is something that 1st State in Georgetown, DE is lacking!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Rebekah, I sincerely apologize for your experience in our Service Department. I will personally look into our failure to get your service issue ha...ndled. I will also try to reach out to you in the near future. Sincerely, Bill Hansen General Manager

  • 5.0 out of 5
    My Silverado service
    by Frank from Georgetown, DE
    February 13, 2016

    Have dealt with 1st State for many years 1st buying my first Silverado and replacing it after 100,000 miles with my current 2012 Silverado. They continue... to give excelent service and advice.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Frank, Thank you for being a loyal and wonderful customer to First State Chevy. We sincerely appreciate your business and look forward to seeing y...ou again. Sincerely, First State Chevrolet Team

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