Neil Huffman Honda

This was by far the best dealership we have ever been to in our years of buying cars. Every one was helpful, respectful patient and went out of their way to assist my husband who has Parkinson, s. The manager and Yusel Sparza were outstanding. By the time we left, we had become friends. Neil Huffman is fortunate to have such great employees.

Let me state this way, at first i was not pleased with the customer servise . I had trouble getting info on some locking lug nuts that was on the pilot i bought from them. I left a review on here that was not the best, then i got a call from the general manager wanting to help me with my problem. I told him i had already taken care of the lug nut problem, but i had a nother problem they might be able to help me with. My honda pilot had a coolant leak that i could not find. I asked the manager if they could set me up an apointment to get a pressure teat done and let me know where the leak was coming from. They did better than that they found the leak and fixed it free of charge. I was not expecting that at all i bought the pilot as is i just wanted help finding the leak. Turns out they do care about there custamers.

I got a great deal and Charles worked with me to bring in the car that I wanted. Yusel was personable and went the extra mile with finding the best option, dealing with paperwork and made sure I knew how to use all the technology nuances. Jerry was also very helpful explaining all of the paperwork and working with me to get a good deal.