Jack Schmitt Ford

I went online and made an appointment to have a recall done and an oil change. I waited many months to have the recall done because I wanted it done at the same time as an oil change. When I got the vehicle back the Oil change was done but not the recall. I called and asked why the recall wasn't done. I was told I would get a call back. I never got a call back. I don't understand why they can't at least let me know why it wasn't done or just admit they missed it.

Tyler and staff were the best, great service for my recent Tune up. Always great

I purchased a new 2026 F150 Lariat and Madison Cannon was great in assisting me from the start to finish of my purchase . Plus Alex in finance great in walking me through the financials getting the truck . I recommend Jack Schmitt in the purchase of your next new truck

Car was not cleaned out when I got there. Didn't even see Gray box that was on passenger windshield, so NOT REMOVED !!!! I drove a hour and a half to get there. Have had calls about buying a car from there. Peter doesn't know what Paul is doing.

J S worked on my Ford Escape charging the AC and changing shocks. I was quoted a price of $1500 and when I went and picked the car up the price was almost $2500! I was never told it would cost more. Now the car rattles ….it did not rattle before. Not a professional dealership.

My wife and I bought a used Mustang from Kyle at Jack Schmitt Ford and couldn't be happier with the experience. Excellent service — Kyle made the whole process easy and answered all out questions. Even after the sale, he's been incredibly helpful whenever we need him. Highly recommend!

Never use this dealership if you ever want the truth. Bought a used King Ranch F-150 and later called to order a replacement mirror because of damage. First mirror that came was wrong because we didn't know the original owner had gotten aftermarket mirrors so they told us they could get us the right one . We asked at least 6 times if the new mirrors had all of the features the broken mirrors had and each time we were told yes. When they came they had none of the needed features. At that time the parts manager lied and said he had told us they might not have "all" of the features (a lie) and that he told us "all sales are final " another lie.the general manager and owners refused to ever even talk to us about it. Only after over a year did the new manager tell us that he would check into it and get back to me( another lie). Nothing has ever been done or have they ever even attempted to do anything to help us, just complain that it has been over two years and I guess we should have get over it. Would never deal with this dealership again and have made it a point to convince anyone I can to definitely never buy here. So far I have convinced at least 5 other people to avoid this place.

Nick and staff did a great job. The Escape passed inspection and is ready for license plates. I will only buy used cars from a dealership because the dealership will only sell a used car that is in good shape. I liked the dealership and Nick so much that they will be the first place I stop in to buy my next truck in a couple of years.

Purchased a vehicle from Jack Schmitt that was a demo,a2025 with 1000 miles on it. It was listed on the website as "new" advertised as "new",hadn't been sold to anyone yet,qualified for the rebates only available on "new" vehicles and was referred to as "new" through the entire negotiation process. Financing was at a "new vehicle rate". The paperwork was signed and I was happy. I planned to take advantage of the interest deduction on new vehicles in the big beautiful bill. Only to discover after reading through the multiple pages of paperwork that it was listed as "used". Also found out afterwards that the title had been transferred to the service department, and I was technically the 2nd owner. They tout customer satisfaction, we're here to help ,reach out if you ever need anything,and so on. Word to the wise,they will not!!! This Dealership is Shady and deceptive to say the least, beware!

Do not buy a car from here. I’ve had my car for 58 days (almost two months) and have had so many problems with it. I’m now in a $13,000 car loan for a car that does not work. I have to replace the catalytic converter and just been informed that I have a parasitic drain. The dealership reply is you only had the 30 day warranty (my mistake for not buying an extended warranty, since you know I’m pay for a loan and thought that nothing would break). They do not call back and you have to be on them 24/7. I’m now another $3500 in the hole, ontop of the $13,000 car payment that I have to pay off.