Reviews
Write a reviewStaff friendly and accommodating. Recommend Cassens for...
Staff friendly and accommodating. Recommend Cassens for your next auto purchase. Ask for Mike Heermann.
My husband and I have purchased a lot of cars. This...
My husband and I have purchased a lot of cars. This experience was different. I found our car thru auto trader and sent the dealer an email. Steve Lane texted and emailed me back within 15 minutes. This was on a Friday, I told him we wanted to come look at a Jeep Grand Cherokee the next day. We arrived at the dealership around noon and were out the door with a new car in an hour! This was the best car buying experience we have ever had! Thank you Steve and thank you Cassens!
Steve Lane was excellent in providing me with all the...
Steve Lane was excellent in providing me with all the information needed to set up the Jeep the way I desired.
Dealer’s online inventory had the vehicle we were...
Dealer’s online inventory had the vehicle we were interested in. Sales person was readily available to take our telephone call first thing on a Monday morning.
Cliff does a great job of explaining everything. Love the...
Cliff does a great job of explaining everything. Love the new 4xe jeep. It's a n
Everyone was friendly and helpful. The facilities are...
Everyone was friendly and helpful. The facilities are comfortable and very clean. They followed up after the sale.
It was a great experience. The car was well kept, and was...
It was a great experience. The car was well kept, and was sold at a reasonable price. The over all experience is the best it could have been.
Our sales man was great… however the process . Is xxxx…...
Our sales man was great… however the process . Is xxxx… they gave us the lowest quote for our trade in…. Because “they have to replace tires” the two remote keys they gave us, both batteries are going out… they could even replace the batteries…. They didn’t even give us an option to get GAP insurance…. They for a dealership that had maybe 10 cars on the lot, and were obviously struggling with inventory.. they didn’t hardly work with us on anything…. The ONLY reason we went through them, is because we got a good interest rate with the lender they got us through…. As for the dealership. Ignorant.
Cassens was great, Stayed on top of my order and gave me...
Cassens was great, Stayed on top of my order and gave me updates every week. Greg was great, he took the time to explain all the features of my Jeep and walked me through the setup of all the extras. Steve was great, he went through my old car and made sure I didn't leave anything behind.
Very helpful and friendly staff. Salesperson, Tony...
Very helpful and friendly staff. Salesperson, Tony Goodman, grew up in our area of the state and knows a few people that we know. Nobody in the dealership was pushy, just very friendly and down to earth. Dustin, the finance person was very nice to both of us and helped us through all the paperwork also listened to our concerns and comments. Overall, VERY GOOD experience and would shop there again. Thank you all for treating us the same way, not aiming conversations to just one person or the other. VERY appreciative