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Cassens Chrysler Dodge Jeep RAM

(1,006 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award

Inventory

See all 16 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2015.
Whether you are looking for a new Chrysler Dodge Jeep or RAM or a pre-owned car truck or SUV Cassens is here to help. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon Illinois the staff at Cassens will help you find the Chrysler Dodge Jeep or RAM vehicle you want. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for in the Belleville Edwardsville Florissant or St. Louis area. Cassens has been serving car shoppers service repair and body shop needs since 1933.

Service center

Phone number (618) 307-4566

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(1,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cassens Chrysler Dodge Jeep RAM from DealerRater.

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We have dealt with Cassens & Sons for over 30 years and

We have dealt with Cassens & Sons for over 30 years and have always been given the best treatment and deals.

We have dealt with Cassens & Sons for over 30 years and

We have dealt with Cassens & Sons for over 30 years and have always been given the best treatment and deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My family and I have bought all but one vehicle from

My family and I have bought all but one vehicle from Cassens since we moved here in 1987. We have also used the parts and service department and have been well pleased.

My family and I have bought all but one vehicle from

My family and I have bought all but one vehicle from Cassens since we moved here in 1987. We have also used the parts and service department and have been well pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have bought multiple vehicles and it was a pleasure

I have bought multiple vehicles and it was a pleasure working with Cassens, Holly and Brandon were great to work with in purchasing my Jeep.

I have bought multiple vehicles and it was a pleasure

I have bought multiple vehicles and it was a pleasure working with Cassens, Holly and Brandon were great to work with in purchasing my Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Straight up.

Straight up. Was ready when I arrived. Was a little delayed on paperwork. I'm not the typical buyer. I want in and out. As fast as possible. I have all my financials taken care of before I get there

Straight up.

Straight up. Was ready when I arrived. Was a little delayed on paperwork. I'm not the typical buyer. I want in and out. As fast as possible. I have all my financials taken care of before I get there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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By far the best and easiest buying experience I’ve ever

By far the best and easiest buying experience I’ve ever had! Gave me a great price from the get-go so deal was easy…and I do my research, believe me. Go to Cassens and forget the rest! Steve Lane was great to work with, so professional, but laid back…a nice combo. Just ask for Steve….he's been there for 20 years! Finance was also a snap and Dustin was amazing! I WOULD NEVER FALSIFY A REVIEW….

By far the best and easiest buying experience I’ve ever

By far the best and easiest buying experience I’ve ever had! Gave me a great price from the get-go so deal was easy…and I do my research, believe me. Go to Cassens and forget the rest! Steve Lane was great to work with, so professional, but laid back…a nice combo. Just ask for Steve….he's been there for 20 years! Finance was also a snap and Dustin was amazing! I WOULD NEVER FALSIFY A REVIEW….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our family deals exclusively with Cassens.

Our family deals exclusively with Cassens. Steve and Dustin were amazing in helping us with our Jeep purchase.

Our family deals exclusively with Cassens.

Our family deals exclusively with Cassens. Steve and Dustin were amazing in helping us with our Jeep purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Easy to work with, took care of my aftermarket request.

Easy to work with, took care of my aftermarket request. Excellent experience, I will recommend to others and be a return customer. I purchased a Jeep from Steve Lane 2 years ago, it was a great experience as well!

Easy to work with, took care of my aftermarket request.

Easy to work with, took care of my aftermarket request. Excellent experience, I will recommend to others and be a return customer. I purchased a Jeep from Steve Lane 2 years ago, it was a great experience as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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It is a pleasure working with everyone at Cassens.

It is a pleasure working with everyone at Cassens. We have purchased several vehicles at Cassens. We appreciate how well we are treated throughout the entire process and how well the Service Department takes care of us whenever their services are needed.

It is a pleasure working with everyone at Cassens.

It is a pleasure working with everyone at Cassens. We have purchased several vehicles at Cassens. We appreciate how well we are treated throughout the entire process and how well the Service Department takes care of us whenever their services are needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We have bought vehicles from them before.

We have bought vehicles from them before. the truck. My wife bought a jeep from them. 4 years ago and we have been pleased dealing with them.

We have bought vehicles from them before.

We have bought vehicles from them before. the truck. My wife bought a jeep from them. 4 years ago and we have been pleased dealing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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The staff at Cassens is always professional, courteous,

The staff at Cassens is always professional, courteous, and willing to accommodate my wife and me in our new and used car purchases

The staff at Cassens is always professional, courteous,

The staff at Cassens is always professional, courteous, and willing to accommodate my wife and me in our new and used car purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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