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Cassens Chrysler Dodge Jeep RAM

(1,082 reviews)
Visit Cassens Chrysler Dodge Jeep RAM
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award

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New (833) 701-7545 (833) 701-7545
Used (855) 349-1561 (855) 349-1561
Service (833) 392-3847 (833) 392-3847

Inventory

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About our dealership

This seller has been on Cars.com since November 2025.
Whether you are looking for a new Chrysler Dodge Jeep or RAM or a pre-owned car truck or SUV Cassens is here to help. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon Illinois the staff at Cassens will help you find the Chrysler Dodge Jeep or RAM vehicle you want. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for in the Belleville Edwardsville Florissant or St. Louis area. Cassens has been serving car shoppers service repair and body shop needs since 1933.

Service center

Phone number (833) 392-3847

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,082 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cassens Chrysler Dodge Jeep RAM from DealerRater.

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Loved that I was able to stay local to buy my new car.

Loved that I was able to stay local to buy my new car. Steve and Dustin were absolutely great to work with. Excellent customer service all around!

Loved that I was able to stay local to buy my new car.

Loved that I was able to stay local to buy my new car. Steve and Dustin were absolutely great to work with. Excellent customer service all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cassens Chrysler Dodge Jeep RAM are glad to have you as a customer.

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Ron was a charming salesman and easy to work with.

Ron was a charming salesman and easy to work with. I recommend Cassens as a dealership to shop at for a new or used vehicle.

Ron was a charming salesman and easy to work with.

Ron was a charming salesman and easy to work with. I recommend Cassens as a dealership to shop at for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Cassens Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon!

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Holly is always great to work with.

Holly is always great to work with. We have worked with her a number of times. She makes the process much easier.

Holly is always great to work with.

Holly is always great to work with. We have worked with her a number of times. She makes the process much easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cassens Chrysler Dodge Jeep RAM are glad to have you as a customer.

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It was very easy because the sales staff knew what they

It was very easy because the sales staff knew what they were talking about. I made it very pleasant to be there.

It was very easy because the sales staff knew what they

It was very easy because the sales staff knew what they were talking about. I made it very pleasant to be there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Cassens Chrysler Dodge Jeep RAM!

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They did a amazing job with Ron banks getting me in my

They did a amazing job with Ron banks getting me in my truck im very happy

They did a amazing job with Ron banks getting me in my

They did a amazing job with Ron banks getting me in my truck im very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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Great car buying experience.

Great car buying experience. Everyone we talked to was happy to help. Steve Lane was great.

Great car buying experience.

Great car buying experience. Everyone we talked to was happy to help. Steve Lane was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Cassens Chrysler Dodge Jeep RAM. It's great to hear that we were able to assist you and that you had such a positive experience.

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Steve Lane was great moving the process of buying in a

Steve Lane was great moving the process of buying in a positive direction. He was attentive to my family and to me while getting set up with a new truck.

Steve Lane was great moving the process of buying in a

Steve Lane was great moving the process of buying in a positive direction. He was attentive to my family and to me while getting set up with a new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Fantastic service, and very helpful with any questions I

Fantastic service, and very helpful with any questions I had. Would buy from again and recommend anyone to buy from

Fantastic service, and very helpful with any questions I

Fantastic service, and very helpful with any questions I had. Would buy from again and recommend anyone to buy from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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Ron is such a great salesman.

Ron is such a great salesman. He was very thorough and knowledgeable about the vehicles we were interested in. We ended up purchasing a Jeep Grand Cherokee and we have been extremely happy with our purchase! When we went on a test drive, Ron explained everything about the car and we tested everything! Mical was great to work with - so friendly and knowledgeable. Dustin has worked at Cassens for many years. He made the financing process a breeze. Again, very knowledgeable and helpful. All of the staff at Cassens were great to work with. Honestly this purchase was really enjoyable and fun! The staff also made sure the car was clean and in great shape when we picked it up to take home. Once again, Ron was so helpful going over all of the features of the Jeep Grand Cherokee and made sure we understood everything. He set up the apps, Bluetooth and went over how to work all the settings. He followed up and made sure we were happy with our purchase and asked if we had any questions. Ron will continue to help is with technology. All the staff were genuinely happy working at Cassens. I would give the dealership 20+ stars! Great people!!!

Ron is such a great salesman.

Ron is such a great salesman. He was very thorough and knowledgeable about the vehicles we were interested in. We ended up purchasing a Jeep Grand Cherokee and we have been extremely happy with our purchase! When we went on a test drive, Ron explained everything about the car and we tested everything! Mical was great to work with - so friendly and knowledgeable. Dustin has worked at Cassens for many years. He made the financing process a breeze. Again, very knowledgeable and helpful. All of the staff at Cassens were great to work with. Honestly this purchase was really enjoyable and fun! The staff also made sure the car was clean and in great shape when we picked it up to take home. Once again, Ron was so helpful going over all of the features of the Jeep Grand Cherokee and made sure we understood everything. He set up the apps, Bluetooth and went over how to work all the settings. He followed up and made sure we were happy with our purchase and asked if we had any questions. Ron will continue to help is with technology. All the staff were genuinely happy working at Cassens. I would give the dealership 20+ stars! Great people!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Cassens Chrysler Dodge Jeep RAM. It's great to hear that we were able to assist you and that you had such a positive experience.

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I recently purchased a Jeep Grand Cherokee L from Cassens

I recently purchased a Jeep Grand Cherokee L from Cassens and had a fantastic experience from start to finish with Owen, Scott and Brandon!

I recently purchased a Jeep Grand Cherokee L from Cassens

I recently purchased a Jeep Grand Cherokee L from Cassens and had a fantastic experience from start to finish with Owen, Scott and Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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