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Glockner GM Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (568 reviews)
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (568 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glockner GM Superstore from DealerRater.

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Purchased used automobile

Trever, Robin and Pam were very helpful and friendly during my buying experience. Trever was very nice and stayed in contact with me during my car shopping experience. He had Pam contact me and she found insurance with a different company at a better rate. I have been very satisfied with my buying experience at Glockner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent Experience!

I had pondered on a new car for a while, just wanted something newer, and more reliable than the VW I had prior to visiting Glockner's. I have bought from Glockner's before and it wasn't far from home. I happened upon a post on Facebook showing a Cruze for sale which was one of the two cars I really wanted to consider buying. So, I went in early Thursday to check out the 4 door cars. I had in mind a Chevy Cruze. The FB post showed a black Cruze. They had more on their lot than I saw online as I just seen the black one on FB Marketplace. I knew they'd work with me to get me in a vehicle suitable for me. I browsed over a few of the 4 door cars and still wanted to test drive the Cruze. I did, and it drove excellent! It wasn't long after that, I was driving my "Black Beauty" home with me. I didn't trade in my older VW Jetta, so they were kind enough to drive it home for me so I wouldn't have to find a family member to come and help me get the extra car back home. It didn't take long from the time I got there to go through looking at the cars, deciding on one, test driving, and doing the paperwork. The paperwork I was walked through and was given options on the warranty, etc. which was also explained thoroughly to me so I understood easily. The paperwork process was easy as well with Robin. They had it quickly detailed after I signed some papers, so when I finished signing, the car was ready for a picture with me and to drive home! With my new-to-me car, Tim set up the car for it's first oil change in their system, so I will already be scheduled with Glockner's to have it changed when it's due. I couldn't have asked for a better experience than I did with Glockner's. I really love the car I chose and feel it's an excellent fit for me and my children. They also love the car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Sales

Work with me for several days very patient did a great job ! I feel Tam went above and beyond just a good neighbor in the area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tim Bossart

Wonder experience! This the second car I have bought from Glockner's. Tim Bossart was incredibly helpful and friendly. Will recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick, easy, not pushy, friendly!

I called Glockner GM with a specific make/model in mind. They were able to find the truck I wanted and give me a great deal! Tony was wonderful to work with and showed me everything I needed to know about my new purchase. Luke had the paperwork ready and I was in and out in no time. I felt like I was dealing with people who genuinely cared about me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great place wonderful customers service.

Our sales associate Abdul provided exceptional customer service and made us feel welcome he was very nice and eagar to help and answer any and all questions we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 silverado

We have purchased many new gm and ford vehicles during our life time. That said, this one was the easiest and most pleasant experience that we have ever had! I have no doubt that should we buy another car or truck it will be from this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

The service was excellent, and it was an easy process. Abdul was friendly and he was very helpful with finding the car that was right for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Casual & fun

Trever was very friendly and was not pushy. He went above and beyond answering our questions and even went to another lot to get us another vehicle to try out to help us with our decision. He helped us accomplish everything we wanted in our deal. He really surprised us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful, friendly service

Glockner's Superstore provides its customers with excellent service-whether in the showroom or the service department. I have dealt with Tony Christopher in the showroom for many years. Because of his friendliness, knowledge of cars, and help in finding just the right car for me, I will continue to purchase my vehicles from him. After the death of my husband, I was nervous about buying a new car on my own and trading in my old one. Tony was so wonderful to help me through the process. I trust him completely and am thankful that Glockner's has him in their dealership family. He is a 5-star salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.