Reviews
Write a reviewI've been a customer a long time and am very disappointed
I've been a customer a long time and am very disappointed in the service i received. One year ago i purchased a battery that was touted as a top of the line battery. It lasted one year. There was a lot of conversation back & forth but ultimately resulted in me going to a different dealership only to learn i was given the wrong type battery for my car. An expensive and frustrating mistake I will never make again. You've lost a customer here
I've been a customer a long time and am very disappointed
I've been a customer a long time and am very disappointed in the service i received. One year ago i purchased a battery that was touted as a top of the line battery. It lasted one year. There was a lot of conversation back & forth but ultimately resulted in me going to a different dealership only to learn i was given the wrong type battery for my car. An expensive and frustrating mistake I will never make again. You've lost a customer here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership and Truly Customer Friendly
JJ Neil was great and has been since 2010 when I bought a F150 from him. I have been buying from him since and trust him 100 percent to get me the best deal out there. He makes sure your comfortable and satisfied with your new purchase. The maintenance is always willing to go the extra mile to make sure your satisfied with their work. Definitely recommend anyone to go talk with J.J. Neil. I live over 200 miles away and still trade with this dealership.
Great Dealership and Truly Customer Friendly
JJ Neil was great and has been since 2010 when I bought a F150 from him. I have been buying from him since and trust him 100 percent to get me the best deal out there. He makes sure your comfortable and satisfied with your new purchase. The maintenance is always willing to go the extra mile to make sure your satisfied with their work. Definitely recommend anyone to go talk with J.J. Neil. I live over 200 miles away and still trade with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another Happy Customer!
My wife and I recently traded in two vehicles to Warrensburg Ford. I had an older truck, and she had a newer Fusion. We both work at the same place now, so we didn't want to have one vehicle just sitting around. We found an amazing Ford Super Duty that had low miles and was very reasonably priced. We got in contact with them and they gave us a great deal for our trade in values and a great deal on the truck. We are very satisfied!!
Another Happy Customer!
My wife and I recently traded in two vehicles to Warrensburg Ford. I had an older truck, and she had a newer Fusion. We both work at the same place now, so we didn't want to have one vehicle just sitting around. We found an amazing Ford Super Duty that had low miles and was very reasonably priced. We got in contact with them and they gave us a great deal for our trade in values and a great deal on the truck. We are very satisfied!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Art Kammerlohr
The entire crew at Warrensburg Ford are exceptional. I have purchased five vehicles from this dealership over the years and I cannot say enough good about the whole enterprise. Well done! Keep on trucking ?..
Art Kammerlohr
The entire crew at Warrensburg Ford are exceptional. I have purchased five vehicles from this dealership over the years and I cannot say enough good about the whole enterprise. Well done! Keep on trucking ?..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Art, thank you for the feedback. We are proud to have such an exceptional team! Have a wonderful day.
Crown Vic Service
Very comfortable waiting area with the best coffee in Warrenburg!
Crown Vic Service
Very comfortable waiting area with the best coffee in Warrenburg!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy we could make your experience a positive one!
New Customer
I was referred to this dealership from my friend. I went in with an idea of what I wanted. The salesman listened to exactly what I said. By the end of the day, the salesman had a vehicle picked out that he thought matched what I was telling him. (Which it did.) They let me test drive it over the weekend to see how it fit my needs. Then I purchased it. I am so pleased with the service I got. I will be a repeat customer.
New Customer
I was referred to this dealership from my friend. I went in with an idea of what I wanted. The salesman listened to exactly what I said. By the end of the day, the salesman had a vehicle picked out that he thought matched what I was telling him. (Which it did.) They let me test drive it over the weekend to see how it fit my needs. Then I purchased it. I am so pleased with the service I got. I will be a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kristie L Knisely, thank you for leaving such a great review and high star rating.
Great Experience.
Great experience overall. Everyone treated me like family. I will always look at Warrensburg Ford for trucks before I look anywhere else.
Great Experience.
Great experience overall. Everyone treated me like family. I will always look at Warrensburg Ford for trucks before I look anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason, thank you for taking the time to leave us your response to our Staff's outstanding customer service!
Owner
We have traded at this dealership since college. They know us, look out for us, care for our cars care people .
Owner
We have traded at this dealership since college. They know us, look out for us, care for our cars care people .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, it sounds like you've had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (660) 747-7111 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Awesome work!
The service man was very kind and helpful. I asked about different types of oil for my oil change and he recommended the best one suited for my car and my usage. I would definitely recommend this facility and will be going there again for future services.
Awesome work!
The service man was very kind and helpful. I asked about different types of oil for my oil change and he recommended the best one suited for my car and my usage. I would definitely recommend this facility and will be going there again for future services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jessica Backous, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
Fiesta
Great experience at dealership. Treated like a queen. They went out of their way to make sure I was happy with purchase.
Fiesta
Great experience at dealership. Treated like a queen. They went out of their way to make sure I was happy with purchase.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Judy, we're glad to hear you had a great experience with us! If there is anything else we can do for you, please let us know! Take care!