Skip to main content

Meet Brad Gilbert

Brad Gilbert headshot
General Sales Manager
(175 reviews)

Reviews

Brad Gilbert & the service Dept.

Brad Gilbert & the service Dept. were Excellent to work with. Would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best car dealership and trustworthy sales team!

Best car dealership and trustworthy sales team! Thank you Nick & Steve! This is my second vehicle purchase with Bommarito off Dunn Rd. In Hazelwood and I will never go anywhere else again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We cannot say enough about the help we received from this

We cannot say enough about the help we received from this group. Excellent experience and highly professional. Would recommend as our favorite dealership. We keep our cars for a very long time so quality was important to us. We appreciate the whole team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob Spicer and Bommorito Ford have provided excellent

Bob Spicer and Bommorito Ford have provided excellent service and are easily the premier Ford dealer in St. Louis. His dogged determination to get the truck I wanted despite the pandemic, supply chain issues, and strikes, were commendable. 1st rate by Jim in Finance as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took my truck in to get a wheel cylinder seal replaced,

Took my truck in to get a wheel cylinder seal replaced, was told the brakes have to be replaced. Said I will replace the brakes. Just replace the seal I have a warranty. Went to pick it up 3 days later and they did not replace the seal said they had to replace brake pads first, what the xxxx is going on. Worst service ever. WARNING do not take a vehicle here for any reason they will not do what you want them to do. My next call is to the BBB because I consider this bait and switch AWFUL AWFUL AWFUL SERVICE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice dealership, friendly. Easy Process.

The process of buying a car was easy, Bob Spicer found a care for us that I think we are going to like. The employees at this dealership are friendly. The appearance inside the dealership is nice and welcoming. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Recently I purchased a Lincoln mkz.

Recently I purchased a Lincoln mkz. Chris Clay was my salesman. As this is my second purchase from Chris. He is very knowledgeable, and accommodating to my needs. He went above and beyond to make sure that I was satisfied with my purchases. Also he and the Staff there work as a team. Me being a female purchasing a car. I was very Comfortable working with Chris. Anyone that knows me, knows that I am a perfectionist. He was very patient with me and not just trying to sell me a car and get rid of me. I'm enjoying my Lincoln. Yes he's stuck with me. Thank you Chris, Brad & Rob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a 2020 Ford Explorer ST in March of 2020 from

I purchased a 2020 Ford Explorer ST in March of 2020 from Bommarito Ford. In August 2020, I received a phone call that the dealership sold me the wrong VIN by mistake after I had already paid taxes and registered the vehicle and for me to bring in the title so they could correct it. No other options or explanation was given. No apology even for the time out of my day to fix their mistake. The title correction paperwork took MONTHS to get back, like 6 months I was driving around with no title. Then, after multiple follow ups with the dealer, I received the new title in the mail, just the title, no apology, no letter with further instructions, nothing. Well my 2 year plates are due for renewal now and come to find out, I need to update the registration with the state before I can renew my plates because they are tied to the WRONG VIN! Some direction from the dealer on what else I needed to do to fix their mistake would have been nice or any concession for the inconvenience for that matter. Countless hours spent on the phone, and in the DMV trying to fix the DEALER'S MISTAKE and not a single apology from ANYONE! I am so angry with the apparent lack of appreciation for my business and the non-existent accountability to fix their own mistake.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always good quality service with Bommarito Ford and Steve

Always good quality service with Bommarito Ford and Steve Nodiff We have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Bommarito Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Our salesman, Steve Nodiff, is the best my wife and I...

Our salesman, Steve Nodiff, is the best my wife and I have ever dealt with. Steve embody s both integrity and honesty in his salesman relationship. We have purchased vehicles from Steve before and nothing has changed in our satisfaction with our relationship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.