Heuberger Subaru

4.4
(1,780 reviews)
Visit Heuberger Subaru
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 7:00am–9:00pm 7:00am–6:00pm
Tuesday 7:00am–9:00pm 7:00am–6:00pm
Wednesday 7:00am–9:00pm 7:00am–6:00pm
Thursday 7:00am–9:00pm 7:00am–6:00pm
Friday 7:00am–9:00pm 7:00am–6:00pm
Saturday 7:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 consumer dealer award View 6 awards
2016 state dealer award 2015 state dealer award 2014 national dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (719) 627-5809 (719) 627-5809
Used (719) 266-2981 (719) 266-2981
Service (719) 623-5424 (719) 623-5424

Inventory

See all 602 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2007.
Heuberger Subaru is proud to call Colorado Springs our home! We’ve proudly served our customers since 1970, delivering a level of commitment to the community born out of a deep love for the area and the individuals who make it so great. We’re more than just a car dealer, and our dedication to excellence in everything we do has been awarded by Subaru of America. Visit our website and social media to discover the many reasons why our Subaru dealership in Colorado Springs is a Subaru Heart In Hand recipient. Community. Customers. Heuberger Subaru.
Our goal is a truly exceptional experience every customer every visit.

Service center

Phone number (719) 623-5424

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.4
(1,780 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Their cars are fine, their salespeople are awesome.

Their cars are fine, their salespeople are awesome. Their finance department is super sketchy. They sold me nationwide lifetime oil changes. Turned out it's not valid outside of this dealership. Finance manager said he's not going to do anything. Subaru not doing anything either, merely echoing the dealership. If you're in the springs and want a Subaru, drive to pueblo. This dealership had issues. And it hurts me to say that.

1.0

Their cars are fine, their salespeople are awesome.

Their cars are fine, their salespeople are awesome. Their finance department is super sketchy. They sold me nationwide lifetime oil changes. Turned out it's not valid outside of this dealership. Finance manager said he's not going to do anything. Subaru not doing anything either, merely echoing the dealership. If you're in the springs and want a Subaru, drive to pueblo. This dealership had issues. And it hurts me to say that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

We worked with Ernesto Hernández.

We worked with Ernesto Hernández. He was fantastic! No pressure. Never had the "Sales Manager " come talk to us. We had a budget, and the entire Heuberger team made it happen! We got many extra perks along with the purchase. We are going to look at Heuberger Subaru first, before going anywhere else the next time we need a car.

5.0

We worked with Ernesto Hernández.

We worked with Ernesto Hernández. He was fantastic! No pressure. Never had the "Sales Manager " come talk to us. We had a budget, and the entire Heuberger team made it happen! We got many extra perks along with the purchase. We are going to look at Heuberger Subaru first, before going anywhere else the next time we need a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

We worked with Jim Adams and he was great!

We worked with Jim Adams and he was great! Very helpful during the entire process.

5.0

We worked with Jim Adams and he was great!

We worked with Jim Adams and he was great! Very helpful during the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I was communicating with Jim Adams on-line in regard to

I was communicating with Jim Adams on-line in regard to Subaru Crosstrex Premium, from the beginning to the final sale process it went extremely well. Jim was very thorough in going over everything with me. The process greatly improved my old idea of dealing with the Car Dealerships!!

5.0

I was communicating with Jim Adams on-line in regard to

I was communicating with Jim Adams on-line in regard to Subaru Crosstrex Premium, from the beginning to the final sale process it went extremely well. Jim was very thorough in going over everything with me. The process greatly improved my old idea of dealing with the Car Dealerships!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Went there to replace a tire that was still under

Went there to replace a tire that was still under warranty. I was completely ignored for the first 15 minutes i was there and treated like an inconvenience when i was finally acknowledged. It took them 4.5 hours to change the tire, i was charged $40+ for disposal and balancing and they didn't even fully inflate the new one. If these tires make it past their warranty, I'm never going back.

1.0

Went there to replace a tire that was still under

Went there to replace a tire that was still under warranty. I was completely ignored for the first 15 minutes i was there and treated like an inconvenience when i was finally acknowledged. It took them 4.5 hours to change the tire, i was charged $40+ for disposal and balancing and they didn't even fully inflate the new one. If these tires make it past their warranty, I'm never going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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5.0

Pretty straightforward deal, no hidden costs or surprise

Pretty straightforward deal, no hidden costs or surprise charges, Jim Adams guided the transaction without pressure or coercion

5.0

Pretty straightforward deal, no hidden costs or surprise

Pretty straightforward deal, no hidden costs or surprise charges, Jim Adams guided the transaction without pressure or coercion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Brought my WRX in a week ago (without appointment)

Brought my WRX in a week ago (without appointment) because one of the window switches was not working (went down but not up). Was told to make an appointment because they didn't have the part. Made an appointment and returned a week later. First thing I'm told as I'm checking in is that they would try to squeeze me in sometime as I don't have an appointment (my wife was contacted the day before to confirm). The person later denied having ever said that when I was discussing my experience with the manager. I waited and noticed my car in the service bay a couple of hours later. It sat there for maybe 15-20 minutes when I saw it being removed (never saw anyone looking at it, but I did blink a few times). After another 15-20 minutes I hadn't been called so I inquired about my car. The story I got was they didn't have the part and needed to order it. Half an hour later I'm still waiting, so upon further inquiry, am told it takes time to place an order. I told them to cancel the order. So now I'm going to be charged $170 to be told what I told them a week ago. A manager (Bernhard Kuehn) is within earshot so asks me what's going on. I whine to him about my sad story and he explained to me that they needed to confirm the issue was actually the switch and not some power issue, poor contact, etc. (all of which would have required the removal of the door panel which did not happen) and he knocked the service charge down to $90. We have purchased three brand new vehicles from this dealership, but doubt I'll purchase another.

1.0

Brought my WRX in a week ago (without appointment)

Brought my WRX in a week ago (without appointment) because one of the window switches was not working (went down but not up). Was told to make an appointment because they didn't have the part. Made an appointment and returned a week later. First thing I'm told as I'm checking in is that they would try to squeeze me in sometime as I don't have an appointment (my wife was contacted the day before to confirm). The person later denied having ever said that when I was discussing my experience with the manager. I waited and noticed my car in the service bay a couple of hours later. It sat there for maybe 15-20 minutes when I saw it being removed (never saw anyone looking at it, but I did blink a few times). After another 15-20 minutes I hadn't been called so I inquired about my car. The story I got was they didn't have the part and needed to order it. Half an hour later I'm still waiting, so upon further inquiry, am told it takes time to place an order. I told them to cancel the order. So now I'm going to be charged $170 to be told what I told them a week ago. A manager (Bernhard Kuehn) is within earshot so asks me what's going on. I whine to him about my sad story and he explained to me that they needed to confirm the issue was actually the switch and not some power issue, poor contact, etc. (all of which would have required the removal of the door panel which did not happen) and he knocked the service charge down to $90. We have purchased three brand new vehicles from this dealership, but doubt I'll purchase another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
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5.0

Absolutely the best car buying experience in my 40 years

Absolutely the best car buying experience in my 40 years on this earth. Thank you Michael Byczek for your professionalism and passion. You made this experience excellent. And I really hate buying cars.. The Forester I bought run’s beautifully and goes where the wind takes me. Thank you all, much love.

5.0

Absolutely the best car buying experience in my 40 years

Absolutely the best car buying experience in my 40 years on this earth. Thank you Michael Byczek for your professionalism and passion. You made this experience excellent. And I really hate buying cars.. The Forester I bought run’s beautifully and goes where the wind takes me. Thank you all, much love.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Energetic and personable.

Energetic and personable. Joey assisted us in buying a vehicle and delivered it flawlessly. He briefed us on their service station and showed us the basics to operate the vehicle to include tips and insights. Easy to get along with Joey and his staff made the purchase of vehicle easy with no hassles. The finance department was easy to work with as well. I would choose him and Heuberger again.

5.0

Energetic and personable.

Energetic and personable. Joey assisted us in buying a vehicle and delivered it flawlessly. He briefed us on their service station and showed us the basics to operate the vehicle to include tips and insights. Easy to get along with Joey and his staff made the purchase of vehicle easy with no hassles. The finance department was easy to work with as well. I would choose him and Heuberger again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Friendly and efficient, very knowledgeable of the

Friendly and efficient, very knowledgeable of the inventory and financing options for the vehicles, thank you!

5.0

Friendly and efficient, very knowledgeable of the

Friendly and efficient, very knowledgeable of the inventory and financing options for the vehicles, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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