Reviews
Write a reviewGreat experience everytime
Second to none in service, both customer and vehicle.. Trevor, Kim, and Linda are great to deal with in the office. Everything is very efficient .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cody, thank you so much for your 5 star review of our staff and our dealership! We appreciate your kind words and if you ever need anything please feel free to let us know!!
Best price among Dodge dealer in Delaware
When I compared Burton Chrysler Dodge Jeep with Smyrna Dogde dealership , Burton Chrysler Dodge Jeep charged me the least. Service like keys programs, and sparks plugs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5 star review of our dealership! Please feel free to visit us again in the future with any parts and service needs you may have!!
Very good. They took me in early and got me out on time for
I took my truck in for a check engine light and the problem was minor. They were honest and the problem was under warranty. This is why I go here because they don’t try to sell you something you don’t need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mickey, thank you so much for your 5 star review of our dealership! We're glad we were able to get your truck all taken care of and if you have any other concerns in the future please let us know!!
Excellent service
They got the job done while I waited. Employees were friendly and polite. The waiting time was reasonable and confrontable. I will use them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive review of our dealership! We hope we were able to get all of your vehicle needs satisfied and if you need anything in the future please feel free to let us know!!
excellent
I had a great experience buying my new Ram Truck, Sales, Finance everyone were very helpful They reviewed everything with me until I completely understood everything
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your 5 star review of our dealership, Big Al! We hope you're enjoying your new vehicle and if there's anything we can do to assist you in the future please feel free to reach out to us!
Fantastic experience!
Took my Jeep in for repairs when a piece of trim came detached. From the phone call to Kim to my interaction with Trevor Gallagher—- they were polite, professional and extremely efficient. My experience couldn’t have been any better. I was very impressed. Especially pleased with how they both met me at my vehicle as soon as I pulled up to go over the issue and then promptly fixed the problem. Thank you IG Burton for such outstanding service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathy, thank you so much for your outstanding review of Kim, Trevor, and our dealership! We're thrilled to hear about your excellent experience with our service department and we encourage you to reach out to us in the future if you need anything!!
Harrington Fair Grounds
Just stopped to look for a vehicle, I was never even acknowledged that I was there. POOR customer service at it?s finest! Even had one guy ask if we were being taken care of and when I said no he walked away
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Maria, I am so sorry to hear about your experience with our dealership. What you've described here is simply unacceptable and does not meet the standards of customer service that we expect from ALL of our employees. If you would like to discuss this experience, please call 302-424-3041 and ask for the store manager and describe the situation that you experienced at the sale and he will be happy to assist you in coming to a positive resolution to these concerns!
Great Experience
Your dealership was great at getting the best deal I could. I will definitely be back for my next vehicle purchase. Thank you for your assistance!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott, thank you so much for your 5 star review of our dealership! Please feel free to contact us in the future if you need anything!!
Great Job!!!
Walt and Luke did a great job. Took care of vehicle and checked items I had questions on (tires and brakes). Trevor also did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TimmySchwa! Thanks so much for your 5 star review of Walt, Luke, Trevor, and our dealership! We're glad we were able to get your vehicle all taken care of and we hope you'll reach out to us in the future if you need anything!!
Happy Customer
They were willing to work with me and get my dream vehicle to the price point that I could afford! I am a happy and satisfied customer!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi tdfvolleybp! Thanks so much for your excellent review of Rick, Greg, and our dealership! We're honored to be the ones who were able to get you into your dream vehicle and the price you were looking for and we encourage you to reach out to us if you need anything!!