Dale Willey Automotive

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4.1
(128 reviews)
Visit Dale Willey Automotive
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:00am–8:00pm
Tuesday 7:00am–6:00pm 8:00am–8:00pm
Wednesday 7:00am–6:00pm 8:00am–6:00pm
Thursday 7:00am–6:00pm 8:00am–8:00pm
Friday 7:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–2:00pm 9:00am–6:00pm
Sunday Closed Closed
New (785) 371-2705 (785) 371-2705
Used (785) 371-4960 (785) 371-4960
Service (785) 371-1892 (785) 371-1892

Inventory

See all 145 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2006.
Welcome to Dale Willey Automotive in Lawrence

As a Lawrence Chevrolet Buick GMC dealer we offer all of our customers a fantastic selection of both new and used Chevrolet Buick and GMC vehicles. Dale Willey Automotive takes pride in the products we sell the service we offer to customers and of course the vehicle you drive.

Service center

Phone number (785) 371-1892

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.1
(128 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Very helpful staff made my first car buying experi

Very helpful staff made my first car buying experience easy. Thomas and Charay gave me their full attention and guided me through the process. Thanks for all your help!

Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, The Dale Willey Automotive Team

5.0

Dale Willey is always helpful and proffessional. We have...

Dale Willey is always helpful and proffessional. We have bought several vehicles from here. Chase Branson helped me find my dream vehicle.

Dealer response

Thank you for leaving us this review, Becky. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best regards, The Dale Willey Automotive Team

5.0

Chase branson was very friendly and knowllegable....

Chase branson was very friendly and knowllegable. Definetly will buy from him again. Thanks Chase.

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, The Dale Willey Automotive Team

1.0

Do not trust them

bought a 3 yo used car that pasted inspection with less than 100,000 miles. 35 days later the entire engine had to be replaced due to catastrophic failure. yes the dealership "helped" on replacing it, but I still had to pay $1000 with in 2 months of buying the car. About a month later my remote start from my key fob wont work, my catalytic converter is sending engine errors, my heat wont work now, and my radiator is running low. the dealership hasn't responded to any emails I sent after the engine swap. Do NOT trust their inspections. and do NOT buy a used car from these guys. The dealership called the day I made this review on google. they pulled the same crystal ball line 3 other employees had pulled on me. the sales manager said they would have the service department call me to discuss options. a week later with no call, I took my car into a different mechanic. who found the issues and I have to pay $450 to get it fixed up. In telling the mechanic about my RECENT history of this car, he informed me that he believes the dealership did NOT do an inspection of my systems or I wouldn't have been having all the problems I have had. Moral of the story, do not trust anything from this service department/Dealership. and if an employee pulls any line about a crystal ball, just walk awake they are just reciting verbiage to avoid stuff.

Dealer response

Steven, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best regards, The Dale Willey Automotive Team

1.0

bought a 3 yo used car that pasted inspection with less...

bought a 3 yo used car that pasted inspection with less than 100,000 miles. 35 days later the entire engine had to be replaced due to catastrophic failure. yes the dealership "helped" on replacing it, but I still had to pay $1000 with in 2 months of buying the car. About a month later my remote start from my key fob wont work, my catalytic converter is sending engine errors, my heat wont work now, and my radiator is running low. the dealership hasn't responded to any emails I sent after the engine swap. Do NOT trust their inspections. and do NOT buy a used car from these guys. The dealership called the day I made this review on google. they pulled the same crystal ball line 3 other employees had pulled on me. the sales manager said they would have the service department call me to discuss options. a week later with no call, I took my car into a different mechanic. who found the issues and I have to pay $450 to get it fixed up. In telling the mechanic about my RECENT history of this car, he informed me that he believes the dealership did NOT do an inspection of my systems or I wouldn't have been having all the problems I have had. Moral of the story, do not trust anything from this service department/Dealership. and if an employee pulls any line about a crystal ball, just walk awake they are just reciting verbiage to avoid stuff.

Dealer response

Thank you for taking the time to share your recent experience at Dale Willey Automotive. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Respectfully yours, Brian Edmondson - Dale Willey Automotive Management Team - 785-830-4120 - brian@dalewilleyauto.com

5.0

Best salesman I have ever dealt with

I purchased my first truck from Dale Willey in Jan of 2021, my salesman Chase Branson couldn’t of been more helpful in fulfilling my dreams of having my own truck… I would recommend him and this dealership!!!

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, The Dale Willey Automotive Team

5.0

My previous sales girl doesn't work here anymore, but I...

My previous sales girl doesn't work here anymore, but I was greeted by Chase Branson like he'd known me forever. Was looking for something I guess was a little overkill for what I needed it for, and he got me switched to the right one, that has plenty of power for my trailer. I strongly recommend this young man.

Dealer response

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, The Dale Willey Automotive Team

5.0

Alen kramer is a great sales person to talk to we are...

Alen kramer is a great sales person to talk to we are looking and he is goin to help us when we’re ready to buy a vehicle we talked about what I’m looking for and price range he is very good and fast to respond to any of ur questions about any thing ur wanting help with

Dealer response

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best regards, The Dale Willey Automotive Team

Dealer response

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best regards, The Dale Willey Automotive Team

5.0

Have been shopping for 2 years now but could never find...

Have been shopping for 2 years now but could never find the right vehicle, along with a good sales person I felt was deserving of my money. Chase Branson was great. He made buying a vehicle fun. 10/10 would recommend .

5.0

My husband and I were on our first ever travel trailer...

My husband and I were on our first ever travel trailer adventure. Our Chevy Silverado tire sensors had been acting up. We pulled in and ask if we could make an appointment. The service crew had us pull in immediately and fixed the problem. The young man who took care of us would not accept a tip from my husband. Wished us well and we were on our way. Super service. Thank you from the Marbles

Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, The Dale Willey Automotive Team

Read all 128 reviews