Dale Willey Automotive Hours
Welcome to Dale Willey Automotive in Lawrence
As a Lawrence Chevrolet Buick GMC Cadillac dealer, we offer all of our customers a fantastic selection of both new and used Chevrolet, Buick, GMC and Cadillac vehicles. Dale Willey Automotive takes pride in the products we sell, the service we offer to customers and of course, the vehicle you drive.
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I had typed up a full long novel, but having been through the car buying process recently figure keeping my review short and to the point would help others.... Simply do not go here or shop here. Blew up my phone wanting to get me to give them a good review even though they sold me a car with a tire leak and that had a misfire within 30 days. Would only fix these issues for full price, luckily I was able to find a cheaper place to fix these issues. Awful experience, do not shop here. If you live in the area, I suggest trying for places outside Lawrence.
We appreciate you sharing your experience with Dale Willey Automotive. We would like you to know that we are always open to communication. Please feel... free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Respectfully yours, Brian Edmondson - Dale Willey Automotive Management Team - 785-830-4120 - firstname.lastname@example.org
These guys are wonderful to work with! No pressure to buy and they make sure you are happy with what you get! They are willing to work with you to get... financed and make sure you get the best deal!
Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel f...ree to call or stop by if there is anything else we can do to help you. Best regards, Dale Willey Automotive Team
Great level of service and willingness to help us find the right car, even if it took all day (which it did).
the worst service dept you can have took the car over for a recall fix was supposed to be 2 to 3 hours it was six and this was the second time that they... screwed up this site will not let me say what I really want to so am going to report it to the national service dept the one high point was Jay he was great.the rest not so much
I would like the opportunity to speak with you directly regarding your experience. Respectfully yours, Brian Edmondson - Dale Willey Automotive Mana...gement Team - 785-830-4120 - email@example.com
Wonderful people to work with, they find what we want at the price to fit our budget. Free car washes as long as you own the vehicle. Very flexible and... accommodating. We always look here first, then shop around, and keep going back!
Thank you so much for the kind words. We always strive to provide the utmost in customer service and quality to each and every one of our guests, and ...we're thrilled that you feel you experienced this value first hand. We thank you again, and let us know if there's anything else we can do to assist you. Best regards, Dale Willey Automotive Team
Cedric and Dave Fromm Dale Willey in lawrence were the most amazing salesmen to ever work with me. I’ve gone through many dealerships and this one hit... the spot. I’m from Topeka and this was the kind of dealership I wanted to deal with. We got right down to it and I was out in a reasonable amount of time. I’d recommend these 2 gentlemen to anyone. They’re amazing!
Congratulations on your new vehicle, Jaidyn. Thank you for writing such a great review about your experience at our dealership! We appreciate the feed...back and are pleased that your experience with Cedric and Dave was so positive. We try our best to stand out from other dealers in terms of sales excellence. If you have any further needs, do not hesitate to come back to see us. Best regards, Dale Willey Automotive Team
Great. Fast anxious to please Service was quick. Had just walked and they took care of meno waiting around
Hi Arletia! We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best... regards, Dale Willey Automotive Team
Everyone there is very knowledgeable and friendly.
To say thank you is not enough, Marion! We are thrilled to read your kind words about our team. If there is anything else we can do for you, please fe...el free to give us a call. Best regards, Dale Willey Automotive Team
Purchased a used vehicle with 30k miles on it, Dale Willey provided a litany of maintenance services that they claimed had been performed on the vehicle... by Dale Willey. Turns out they never performed some of the services. Also discovered after I purchased the vehicle that the previous owner was a smoker. Dale Willey simply sprayed cover-up scent in the vehicle so the smoking scent was masked when we test-drove. They then refused to work together to do any smoke mitigation after the cover-up scent wore off. The used sales manager told repeated lies to me about maintenance that he said had been performed even after I showed him photos of air filters that had never been changed (he was adamant that they had been changed). They lie. They are deceptive. Dont trust a word they say or a car they put on their lot.
We've received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your... visit. Best regards, Dale Willey Automotive Team
I was looking for multiple vehicles for our fleet. Elly did an amazing job, worked hard to find what we needed and has been there through the sale and... afterwards as well!
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is an...ything we can assist you with in the future, please let us know. Best regards, Dale Willey Automotive Team