Dale Willey Chevrolet Buick GMC

Excellent service , very friendly staff . Gave me a good trade in value and found the new truck and color I want and delivered to me next day . Thanks

Would recommend this dealerships shop and sales team. I do not have 25 words to say at this time at this time. If you?re reading this, I hope you have a great great day.

They will try every car dealer scam in the book to try and rip you off. They are con artists for a living. Buyer beware. There are better Chevy/GMC dealers in Topeka or Olathe that would be a better place to spend your time/money.

They will try every car dealer scam in the book to try and rip you off. They are con artists for a living. Buyer beware. There are better Chevy/GMC dealers in Topeka or Olathe that would be a better place to spend your time/money.

Contacted them by email on an ad from a used car site. They responded the next morning saying the vehicle is still there and available. Since it had 100K miles, I asked for a quick video showing blemishes, dings not consistent with a car that would have obvious wear. This was in the morning and the used car salesman said sure, he would go do it and email to me. Late that afternoon, I still had not received a video so a second sales person said yes its available and he was looking at it right then. He said he would go out and take a video right then. Never got that one either. The next morning I called and another salesman said yeah he sold it last night just after I called. I understand the need to make sales, but I was played and delayed. They never communicated with me on why they couldn't get me the videos, just silence. When I talked to the salesman who answered the phone and said he sold the vehicle, he asked me if there was anything else they could show me. I said not from you, he said good and hung up on me. We live 2 1/2 hours away and would have driven up to probably buy the vehicle. Their lack of communication, obvious playing people that are interested and very rude customer service in the used car salesforce is the basis for the lowest rating I could give. 1 star. I do not recommend them, and will never do business with them. No wonder they have such low ratings. Well deserved.

Best place to purchase a vehicle. They helped me thru the whole process and made it easy!

I spent 61k on a truck from Dale Willey. Come to find out the owners manual was missing. After going back and forth with them they wanted to charge me 40 dollars for something that should have come with the truck. Stay away from Dale Willey Automotive!!!!

I purchased a used truck in October 2023. I was 50 miles into my 3 hrs drive home and my power seat quit working. I called the sales man the next morning and his response was oh sorry to hear that. It cost me $600 to have a harness under the seat replaced. I was told that the wires had been spliced into and they were a mess. My def system has been in the shop for faulty def system 3 times. It has cost me $800 and it still is not fixed. I will not be purchasing or recommending this dealership.

-Misdiagnosed repairs multiple times. - 4wd wasn?t engaging at 9k. Took them multiple attempts to diagnose and repair m. -torque converter seal was leaking with less then 20k Said that gaskets are gonna leak. And it?s a ?seep? not a leak. So nothing is wrong! -took it to another dealer and they are fixing the obvious leak.

Fantastic people and service. Great dealership to work with. Will be returning for future vehicle purchases.