Laird Noller Automotive

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
162 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 3, 2019

    Had a great experience while purchasing a new Ford Edge. They let me test drive any car or as many times as I needed to make the right decision and answered... all my questions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your 5 star review. We are glad that you had a great experience with us and we thank you for sharing. We are always happy to help and lo...ok forward to your next visit.

  • 1.0 out of 5
    August 27, 2018

    Called ahead for specific car, drove 45 minutes with wife and 3 kids, to find out the car wasn’t there. I was told 2 different stories when asked about... it, then the salesman’s wife pulled up in the car that was for sale, joy riding. Drove that car a then another, to find out that they offered less than a third of my trade in value and nothing to say, not to mention would face me or explain their offer, but expected me to pay full price for theirs! Horrible service, time wasted, and will Never return!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • December 5, 2016

    I feel like a purchased a nice vehicle with low mileage and not near the cost of a new one. The salesman, Sean Isaacs was very courteous. I still have... to get use to some of the new technology and love the back-up camera.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2018

    great buy. It was worth the trip to purchase in Lawrence. Salesman did excellent job. He had great knowledge in what we were looking to purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Thanks again for your business! Take care!

  • 5.0 out of 5
    February 24, 2018

    Greg offered the best customer service. He is honest and an asset to the Ford Dealership in Lawrence Kansas. He deserves appreciation and recommendation.... Good luck!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2017

    Always excellent customer service at time promised.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Ta...ke care!

  • 5.0 out of 5
    June 20, 2017

    I called to say my power went out on my brakes on a Thursday afternoon, the service department said to come by right away. Even though they had a full... schedule on Friday, they found the time to fix the problem. The service department rocks at the Lawrence location.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    June 8, 2017

    I was taken care of. Far as I know everything is now working good.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2017

    The guys are always very professional and the work performed is always quick and exceptional

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steven, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take car...e!

  • 4.0 out of 5
    June 5, 2017

    Just a little upset. I went by the last "check-up" from the oil change, and had arranged to bring the car in for the items that needed to be taken care... of. The "check-up" list evidently had not been updated when the used car personnel put it on the lot to sell. Out of 3 items listed, only 1 was needed. Now all items are updated and I won't need to come back until the next oil change. It would have saved a lot of my time, and yours, if the check list had been updated before going on the lot.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback. Please let us know if there is ever anything else we can do for you. Safe travels.

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