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Reviews
Quick Lane is my go to place for basic maintenance.
Quick Lane is my go to place for basic maintenance. Quick, friendly, and nice waiting area.
Quick Lane is my go to place for basic maintenance.
Quick Lane is my go to place for basic maintenance. Quick, friendly, and nice waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had f150 diagnosed.
Had f150 diagnosed. The sunroof glass was not properly put back in. No bolts were used. The sunroof flew out while driving and damaged the sunroof and truck. Dealership said they were not responsible because there was an aftermarket piece used on the sunroof. What? Over $5k damage. A technician from another dealership stated that there’s no way bolts were utilized when putting glass back in. These things just don’t fly out and it certainly wasn’t flying out before they touched it. These guys are a joke.
Had f150 diagnosed.
Had f150 diagnosed. The sunroof glass was not properly put back in. No bolts were used. The sunroof flew out while driving and damaged the sunroof and truck. Dealership said they were not responsible because there was an aftermarket piece used on the sunroof. What? Over $5k damage. A technician from another dealership stated that there’s no way bolts were utilized when putting glass back in. These things just don’t fly out and it certainly wasn’t flying out before they touched it. These guys are a joke.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We take matters like this very seriously, and we’re sorry to hear about your experience. Our General Manager will be reaching out to you directly to discuss this situation in more detail and work toward a resolution. We appreciate you bringing this to our attention.
We will see if I get a response. Had an attorney send a demand letter with an expiration date of 07/10; no response. I have now filed an insurance claim and hopefully we can get something resolved.
Staff is always friendly and service is quick and
Staff is always friendly and service is quick and comprehensive. I wait in the store and it is a nice area with comfortable seating. I highly recommend!
Staff is always friendly and service is quick and
Staff is always friendly and service is quick and comprehensive. I wait in the store and it is a nice area with comfortable seating. I highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob was straight forward and honest.
Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth.
Jacob was straight forward and honest.
Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Well, I've had to deal with Flushes and I just got the
Well, I've had to deal with Flushes and I just got the card not too long ago so it hasn't been too great
Well, I've had to deal with Flushes and I just got the
Well, I've had to deal with Flushes and I just got the card not too long ago so it hasn't been too great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Helpful staff from beginning to finish.
Helpful staff from beginning to finish. Everyone I encountered was very friendly and answered my questions readily.
Helpful staff from beginning to finish.
Helpful staff from beginning to finish. Everyone I encountered was very friendly and answered my questions readily.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very +uick in getting my vehicle in and
They were very +uick in getting my vehicle in and services and back to me.
They were very +uick in getting my vehicle in and
They were very +uick in getting my vehicle in and services and back to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Confusing!
Confusing! No longer a Mazda dealer, but they still service them. How long will it last before they say they are no longer qualified? Scheduled online, went ok. Service writer was pleasant and helpful. Car was ready when promised. Overall, ok experience.
Confusing!
Confusing! No longer a Mazda dealer, but they still service them. How long will it last before they say they are no longer qualified? Scheduled online, went ok. Service writer was pleasant and helpful. Car was ready when promised. Overall, ok experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and for sharing your experience. To clarify, while we no longer sell Mazda vehicles, we plan to continue servicing and providing parts for them for quite some time. We understand this can be a bit confusing, and we appreciate your patience. We're glad your service appointment went smoothly and that you found our team pleasant and helpful. We look forward to continuing to support your vehicle needs!
Always professional services.
Always professional services. I have used Laird Noller for years for oil changes, tire rotations and maintenance and have always had positive experiences.
Always professional services.
Always professional services. I have used Laird Noller for years for oil changes, tire rotations and maintenance and have always had positive experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review and your dedication to our team
They are su superb at keeping you informed on what’s
They are su superb at keeping you informed on what’s going on during the service and what you should consider doing to your vehicle. Can’t say enough good about them. They have my vehicle for all its needs.
They are su superb at keeping you informed on what’s
They are su superb at keeping you informed on what’s going on during the service and what you should consider doing to your vehicle. Can’t say enough good about them. They have my vehicle for all its needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're so glad our team keeps you well informed and provides great recommendations for your vehicle. We appreciate your trust and look forward to taking care of all your vehicle’s needs!