Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour

2.6
(16 reviews)
Visit Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (812) 271-3051 (812) 271-3051
Used (812) 271-3058 (812) 271-3058
Service (812) 271-3067 (812) 271-3067

Inventory

See all 198 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2015.
We Really Do Sell For Less

Service center

Phone number (812) 271-3067

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

2.6
(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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4.0

Great Experience

Had a great experience in purchasing a car over the weekend at Bob Poynter Ford, if you want a patient and informative sales person ask for sales rep Briar Tidd to assist you with your purchase. Thank you Briar for all of your assistance, Margaret W

4.0

Great Experience

Had a great experience in purchasing a car over the weekend at Bob Poynter Ford, if you want a patient and informative sales person ask for sales rep Briar Tidd to assist you with your purchase. Thank you Briar for all of your assistance, Margaret W

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great place and great staff!!

Easy with no hassle. We were in and out in a timely manner. Highly recommend. Our 4th vehicle from this location and will keep coming back!

5.0

Great place and great staff!!

Easy with no hassle. We were in and out in a timely manner. Highly recommend. Our 4th vehicle from this location and will keep coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

NP, thank you for your loyalty to our dealership and for taking the time to write this review. Our team’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

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1.0

Dead Cadillac

Purchased a Cadillac from them recently. The deal was not bad but literally after bringing the car to my business after picking it up I ended up having to get it towed to a different dealership. The diagnosis was the battery in car was bad. I made this known with my salesman, Kevin, but basically got a “that sucks”. Left a bad taste in my mouth and kind of killed my new purchase. Pretty disappointed overall.

1.0

Dead Cadillac

Purchased a Cadillac from them recently. The deal was not bad but literally after bringing the car to my business after picking it up I ended up having to get it towed to a different dealership. The diagnosis was the battery in car was bad. I made this known with my salesman, Kevin, but basically got a “that sucks”. Left a bad taste in my mouth and kind of killed my new purchase. Pretty disappointed overall.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

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1.0

Dishonest folks, they use the bait and switch with

Dishonest folks, they use the bait and switch with attractive ads saying the price was lowered, once they see you are interested the price goes up and now supposedly the ad that was sent was a mistake by Chrysler

1.0

Dishonest folks, they use the bait and switch with

Dishonest folks, they use the bait and switch with attractive ads saying the price was lowered, once they see you are interested the price goes up and now supposedly the ad that was sent was a mistake by Chrysler

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

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1.0

Dishonest practices

Bait and Switch on pricing, drove 2 hours to buy vehicle and price change not once, but twice, ended up paying $3500 more than advertised just because the drive and this was the only one around that I had been looking for

1.0

Dishonest practices

Bait and Switch on pricing, drove 2 hours to buy vehicle and price change not once, but twice, ended up paying $3500 more than advertised just because the drive and this was the only one around that I had been looking for

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

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2.0

Still waiting for service.

Hoping to update this to a better review. At this time its been over two weeks waiting for our camper to be repaired. A phone call with updates and timeline would be appreciated. Anna

2.0

Still waiting for service.

Hoping to update this to a better review. At this time its been over two weeks waiting for our camper to be repaired. A phone call with updates and timeline would be appreciated. Anna

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

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5.0

Awesome experience and still offered a great price even

Awesome experience and still offered a great price even in a tight market. Sales team was great - no pressure.

5.0

Awesome experience and still offered a great price even

Awesome experience and still offered a great price even in a tight market. Sales team was great - no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

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1.0

Bad customer service and poor business practices.

I would rather give them 0 stars, but that wasn’t an option I was interested in a used truck they had so I let them run my credit the night before and the next day I told them I would be there in a hour and a half after I got off work (that was drive time) to test drive and look at it. I received a text message 3/4 of the way there there was another person that was test driving the truck but it wasn’t sold. I walk in to the salesman telling me they were running the other guys credit and he got approved they were going to sell the truck to him after already running my credit. Their customer service sucked as they could have cared less about any of it.

1.0

Bad customer service and poor business practices.

I would rather give them 0 stars, but that wasn’t an option I was interested in a used truck they had so I let them run my credit the night before and the next day I told them I would be there in a hour and a half after I got off work (that was drive time) to test drive and look at it. I received a text message 3/4 of the way there there was another person that was test driving the truck but it wasn’t sold. I walk in to the salesman telling me they were running the other guys credit and he got approved they were going to sell the truck to him after already running my credit. Their customer service sucked as they could have cared less about any of it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com

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1.0

Lied And Tried To Trick Us

This place tried to trick us once we came to buy the truck we agreed over the phone about. They will say anything but watch out. They are going to get you bad. Management is in on it too. None of them care. They think lying to great people is an ok thing to do. Its awful and we all need to ban this place.

1.0

Lied And Tried To Trick Us

This place tried to trick us once we came to buy the truck we agreed over the phone about. They will say anything but watch out. They are going to get you bad. Management is in on it too. None of them care. They think lying to great people is an ok thing to do. Its awful and we all need to ban this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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1.0

BAIT AND SWITCH ALL THE WAY

This place lists vehicles online for cheaper prices than they are willing to sell them for. Once they feel like they have you they raise the price Dramatically claiming pricing error. Then try to get you to buy something else. D O NOT S H O P H E R E !!!!!!!!!!!!!!!!!!!

1.0

BAIT AND SWITCH ALL THE WAY

This place lists vehicles online for cheaper prices than they are willing to sell them for. Once they feel like they have you they raise the price Dramatically claiming pricing error. Then try to get you to buy something else. D O NOT S H O P H E R E !!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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