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BMW of Columbia - MO

(892 reviews)
Visit BMW of Columbia - MO
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
2021 national dealer award
View 10 awards
2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 441-6590 (877) 441-6590
Service (877) 441-9819 (877) 441-9819

Reviews

(892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Columbia - MO from DealerRater.

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Nick, my salesperson was great Answered all my

Nick, my salesperson was great Answered all my questions and even arranged transportation for my purchase. Also help negotiate my buy price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They were very attentive and quick to respond.

They were very attentive and quick to respond. The vehicle I was interested in sold before I had opportunity to purchase, but that was because I live out of state and couldn’t get there to test drive soon enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had a great two day conversation with Dusty to acquire a

Had a great two day conversation with Dusty to acquire a pre-owned 2024 BMW X5 50e. Locked in a deal and was waiting for paperwork tonight for a couple of hours to ultimately receive a text saying the miles were no longer 19,872 as offered… they were over 23,000” not a small difference, yet “Greg” the manager offered me $400 off the prior price quoting $0.15 per mile of value when BMW charges 25 cents per mile over on a lease. When I confronted him with this he said, “sorry we can’t do better…” Nothing but good things to say about Dusty, but when a manager will lie about the value and try to hamstring you over an undisclosed 3000 mile difference…. Says something about the trust and reliability of the dealership. Relationships are built on trust. I cannot trust Greg or this dealership. Buyer beware.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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I like to send out my thanks to Adam Miller and Josh

I like to send out my thanks to Adam Miller and Josh Reichlin for making my purchasing a new vehicle hassle free. These guys went over and beyond their function to make sure that I was pleased and happy. Way to rock boys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We here at GFI Digital lease multiple vehicles from BMW

We here at GFI Digital lease multiple vehicles from BMW of Columbia and have always found the service to be top notch. From sales, to finance, to management, they are a pleasure to work with and always deliver a superior product. We highly recommend BMW of Columbia to anyone looking to purchase or lease a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had an amazing experience with BMW of Columbia.

I had an amazing experience with BMW of Columbia. I purchased the car sight unseen and 2000 miles away but Dusty Volle made it as easy as possible. I was searching for a used 2018 X5 with specific features and, after much searching and poor experiences with local sellers/dealerships, I expanded my search nationwide. I found the right car at BMW of Columbia and, still undecided on buying a car out of state, got in touch to check availability and service records. From there, Dusty was incredibly helpful. I received prompt replies to all my questions and the dealership had no issue with getting me a pre-purchase inspection at the independent shop of my choice and sending more detailed pictures. When a price was negotiated, there was no pushiness and I could always sense the team was working to provide me with a professional experience. It was this way all through the process, including multiple delays from the carrier I booked, requiring Dusty to stay at the dealership after-hours waiting for them to arrive. The car arrived clean, as described, and with a full tank of gas. It's no surprise that the reviews for the dealership are so positive and I'd have no problem recommending Dusty Volle, Brad Davis, and the rest of the team to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Just bought a 2012 ford focus at this dealership and

Just bought a 2012 ford focus at this dealership and couldnt be more pleased both with the car and the sales and finance people i dealt with .The saleman was Joshua Grantham and my finance person was Adam Miller, even though i bought one of the lower priced units on their lot they treated me and my wife like we were buying the most expensive car on the lot ! i got everything i was promised and then some , you will not find nicer more sincere people to buy from!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brad is the best, he kept me informed every inch of the

Brad is the best, he kept me informed every inch of the way he was a pleasure to deal with, very accommodating ,only wish his dealership was in Michigan where I could buy from him all the time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience purchasing my first BMW with the help of

Great experience purchasing my first BMW with the help of Dusty Volle at BMW of Columbia. Should have purchased a BMW years ago! Easy, and smooth transaction, the hardest part was deciding which one to get. I’m in love with my red X6. Thanks guys! Definitely the ‘Ultimate Driving Machine’.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We've purchased 7 new BMWs over the years, the last 3

We've purchased 7 new BMWs over the years, the last 3 from the dealer in Columbia, MO. After unsatisfactory experiences with our local BMW dealer we're extremely pleased with David Watson and don't mind driving the 360 mile round trip to buy from him or to get both our BMWs serviced there. Buying from David and BMW of Columbia is truly a pleasant and stress free, no hassle, experience. I don't expect we'll buy from any other dealer in the future and highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.