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BMW of Columbia

(892 reviews)
Visit BMW of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
2021 national dealer award
View 10 awards
2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 441-6590 (877) 441-6590
Used (877) 265-4714 (877) 265-4714
Service (877) 441-9819 (877) 441-9819

Reviews

(892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Columbia from DealerRater.

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Great Dealership

Didn’t like my SAV X 1 wanted something bigger. BMW of Columbia did that for me. No hassle got me something I enjoyed driving X 330 series 4 door sedan. Brett was awesome as well. Very helpful and friendly staff as always. John in service has always been very helpful also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few mintues and sharing your experience. I believe you are speaking about Jason that helped with explaining all of your options! He is very nice to have around! Stop by anytime if you need him to explain anything to you. We appreciate your business!

Another satisfied customer 🍀

Monday, 10/9/2017 A very customer friendly environment. Crisp, clean dealership. No hassles. Pleasant, knowledgable salesman, David, and $$man, Adam. Thanks again for helping me with my purchase !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few mintues and sharing your experience! We appreciate your business!

Top notch experience

Everyone at BMW was very easy going and provided excellent service in all areas! The showroom was emaculate as well. They even had an event showcasing a couple of the Kansas City Chiefs football players! Would definitely buy there again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking a few mintues to share your experience! Check out our Facebook page for our next Chiefs event on Oct 21st!!!

Only asked a question

Asked a question via email and they answered like a dealer- vague and run aroundish.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi RC, Thank you for taking a few minutes to send us your feedback. Can I get you to email me personally so i can get more information from you. I would like to look into this a more deeply so we can get better. My email is toverstreet@drewingauto.com I'm looking forward to hearing from you. Tracy

Brett Cloon

Brett went above and beyond at every turn. My family and I appreciate all the hard work and effort put into making our out of state purchase a smooth transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking a few mintues to share your experience!

Gentle manner and reasonable price

I dropped by without appointment. However, he greeted me with gentle manner. Moreover, I was able to choose proper vehicle with appropriate rate. It was cool experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! Stop by anytime to visit with Dave!

Great experience.

Josh was very easy to work with, made me feel comfortable throughout the entire car buying experience - from the test drive through deal made. Not pushy, but straight-forward.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few mintues to share your experience!

Josh and Adam were great

We asked Josh to look for a used BMW SUV for us and within 48 hours he found us a perfect match. He took the time to understand what we wanted and found it for us. He's a great salesman who understands customer relationships. Adam was also outstanding and made sure we understood the finance issues and warranty information.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share the experience you had with Josh and Adam! We appreciate your business! Enjoy your "new to you" BMW!

Great dealership

I was looking for a used car that had low mileage and was in good condition for a not very high budget. They found me a great one and I couldn't be happier. Treated me very well and explained everything in detail so I could understand. Very helpful at all times!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few mintues to share your experience. Brett and Steve are a great team. Thank you for your business!

Brett

Brett was very helpful and answered all my questions I had. Brett has gone above and beyond helping and assisting me with all my questions. I had the best car buying experience with Brett at the BMW dealership! Next time I look for a car, the BMW dealership in Columbia will be the first place I look. Thanks Brett for the awesome experience and helping me out more than you needed too! I appreciate it more than you know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Austin.. thank you for taking a few mintues to share your car buying experience. We look forward to seeing you for your next purchase!