Skip to main content

Front Royal Ford

(1,309 reviews)
Visit Front Royal Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (540) 551-5744 (540) 551-5744
Used (540) 214-3399 (540) 214-3399
Service (540) 534-1214 (540) 534-1214

Inventory

See all 168 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2020.
Front Royal Ford Buick GMC is the Valley's leader in customer service and satisfaction. Serving the tri-state and metro area we provide a great experience not only during your purchase but for the lifetime of your ownership.

We offer a great selection of New GMC Buick Certified Pre-Owned and used vehicles. Our award winning service department ensures that we are an all-in-one dealer who puts you first.
The way it should be!

Service center

Phone number (540) 534-1214

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Front Royal Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Bought a new truck, everyone was friendly and knowledgeable. Matt helped me over the phone to set up my Ford Pass Account. Very accommodating and friendly.

Bought a new truck, everyone was friendly and knowledgeable. Matt helped me over the phone to set up my Ford Pass Account. Very accommodating and friendly.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Been going to this dealership for my automotive repairs and service for many years, all with satisfactory and courteous results.

Been going to this dealership for my automotive repairs and service for many years, all with satisfactory and courteous results.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Will NEVER go to this dealership again! Went in with 2 issues. $210.00 later, neither issue was taken care of. One they wanted to charge me $4150.00 and the other was just a tire that was losing air. They said they couldn't find the tire leak. Neighbor came over with a spray bottle found the leak. Took it to Costco had the tire repaired for $14.00. The other issue I went to a local parts store and an associate from the store sent me to a local repair shop (JR's Auto). He repaired it and charged me $20.00. I didn't have cash on me for the repair, he said "just bring it to me when you can" - Can you get better than that?!?!

Will NEVER go to this dealership again! Went in with 2 issues. $210.00 later, neither issue was taken care of. One they wanted to charge me $4150.00 and the other was just a tire that was losing air. They said they couldn't find the tire leak. Neighbor came over with a spray bottle found the leak. Took it to Costco had the tire repaired for $14.00. The other issue I went to a local parts store and an associate from the store sent me to a local repair shop (JR's Auto). He repaired it and charged me $20.00. I didn't have cash on me for the repair, he said "just bring it to me when you can" - Can you get better than that?!?!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Service Dept: Zachary truly cares about the customers needs. Goes beyond the call of duty to make sure every transaction is a phenomenal customer experience. You tell him what you need, he makes it happen , efficiently, and he gets you the best price he can. He is very polite and very professional. He will not leave you hanging. He will keep you well informed every step of the way. Thank you Zachary for taking such great care of my F150.

Service Dept: Zachary truly cares about the customers needs. Goes beyond the call of duty to make sure every transaction is a phenomenal customer experience. You tell him what you need, he makes it happen , efficiently, and he gets you the best price he can. He is very polite and very professional. He will not leave you hanging. He will keep you well informed every step of the way. Thank you Zachary for taking such great care of my F150.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Outstanding as usual. I’ve been using this dealership for years now and have always had great service.

Outstanding as usual. I’ve been using this dealership for years now and have always had great service.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The service and the pick up service was outstanding. They arrived when said they and service dept kept me informed

The service and the pick up service was outstanding. They arrived when said they and service dept kept me informed

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Put off buying new car for years because car dealers usually very overbearing. Jared was so kind explaining each step. He truly cares about his customers. I know he will be available if I need his assistance with my 2026 Bronco. Scott helped with finances..nobody wants a car payment but he made the loan process uncomplicated.

Put off buying new car for years because car dealers usually very overbearing. Jared was so kind explaining each step. He truly cares about his customers. I know he will be available if I need his assistance with my 2026 Bronco. Scott helped with finances..nobody wants a car payment but he made the loan process uncomplicated.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Fast and friendly service. Associates were knowledgeable and helpful. They explained the issue I had with my vehicle.

Fast and friendly service. Associates were knowledgeable and helpful. They explained the issue I had with my vehicle.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Everyone is always friendly and helpful. They communicated everything to me before completing the work

Everyone is always friendly and helpful. They communicated everything to me before completing the work

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Zach and the team always take good care of me on my vehicles. Quick Service

Zach and the team always take good care of me on my vehicles. Quick Service

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1309 reviews

Related searches near you