Behlmann Buick GMC Cadillac

4.9 out of 5 4.9
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Behlmann Buick GMC Cadillac Hours

Sales

Monday

8:00 AM - 7:30 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 7:30 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 7:30 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2013

Behlmann Buick GMC Cadillac in Troy, Missouri is ready to be the top choice for new and pre-owned sales, parts, service, and collision repair for people all across Lincoln County, St. Charles County, and surrounding areas. Formerly Marquitz Motors, Behlmann Buick GMC Cadillac is owned by long-time GM dealer Dan Behlmann and his partner, Doug Kohnen.

...



Behlmann Buick GMC Cadillac features a brand new state-of-the-art showroom, an exceptional staff, and an award-winning service department. Always known for outstanding customer service, Behlmann will do all we can, every step of the way, to keep every customer completely satisfied.

"At Behlmann Buick GMC Cadillac it is our goal is to make every customer, a customer for life."

Service

Tire Rotation

$19.95

Oil, Filter Change

$29.95

Wheel Balance

$39.95

Wiper Blade Replacement

$39.9

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 9, 2020

    Drove over an hour and a half for a scheduled appointment to view a car just to find out it was being sold when we showed up for our scheduled time. We... never received a call from the sales person and we basically got a slap in the face when we showed up. Very displeased with how we were treated and the lack of care. After complaining and over 6 calls I finally received a call from someone apologizing, but at that point an apology doesn't change the nature of what was done. When you speak to someone be aware this could happen to you as well. They don't care.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to c...ustomer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Behlmann Buick GMC Cadillac Team

  • 5.0 out of 5
    June 29, 2020

    Great Place. Nicholas had such good customer service, Thank you. These guys know what they are doing in a friendly relaxed way. Not only the service is... expert and fast, price is fair. They take time to educate you. A Friend recommended them to me, and I am passing this along. Thanks

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, The Behlmann Buick GMC Cadill...ac Team

  • February 3, 2015

    I have worked with Lou on several vehicle deals over the past 10 years. Lou is a low pressure guy that makes doing business comfortable and easy. This... is my first purchase under the Behlmann banner and I am pleased with the vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 15, 2020

    I found a truck online that I wanted to buy. I called to put a downpayment on it to hold it. I told the salesperson that I lived an hour away, so I wanted... to work out the financing and the details over the phone. I asked multiple times for the finance managers number. When he finally gave it to me, no one would answer the phone. Then I talked to the sales manager who told me his "time is more valuable than talking to me on the phone right now." Knowing the financing terms of a deal before driving away seemed like a simple request, unless the dealership trying to pull something. Let us not forget that dealerships make a lot of money up-selling the financing of cars. Just know what your dealing with before doing business with these guys.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mark, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation... as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Behlmann Buick GMC Cadillac Team

  • 5.0 out of 5
    January 20, 2018

    Brought my daughter to look at a new car. Put her in touch with Brook Winter. She walked away with a new GMC Arcadia. She is so very happy with her new... SUV. She also was so pleased at the service she received from the time we entered the door until we left 3 hours later. We now have 2 Cadillacs and now she has her SUV. Will always recommend to someone looking to buy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2017

    Awesome your staff is the best I've ever !!! Will always you BELLEMANN its literally the best customer service group I've seen Worth the extra mile to... get there!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2017

    friendly, reliable service, never have had a problem getting an appointment. I drive twenty miles just because of the good service received.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 6, 2017

    The customer service was amazing. Nick was super and did everything he could to make sure we were completely satisfied.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 6, 2017

    Courteous and professional service! Appointments are easy to make with convenient options. Waiting area is clean and comfortable. Drop off is smooth... and quick. Service is excellent!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2016

    Al's outgoing efforts to assure quality service promotes and retains customer loyalty. I brought my 2016 vehicle for an oil change and ended up purchasing... a new 2017 Cadillac XT5. Brookes Winner walked us through the transaction and took the time to teach us all new features on the new vehicle. As a customer, I feel welcomed and appreciated all the way to Dan Behlmann.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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