Behlmann Buick GMC Cadillac

4.9
(113 reviews)
Visit Behlmann Buick GMC Cadillac
Sales hours: 8:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:00am–7:30pm
Tuesday 7:30am–6:00pm 8:00am–6:00pm
Wednesday 7:30am–6:00pm 8:00am–7:30pm
Thursday 7:30am–6:00pm 8:00am–6:00pm
Friday 7:30am–6:00pm 8:00am–7:30pm
Saturday 7:30am–4:00pm 8:00am–4:30pm
Sunday Closed Closed
New (888) 751-1184 (888) 751-1184
Used (888) 255-9834 (888) 255-9834
Service (888) 224-3914 (888) 224-3914

Inventory

See all 111 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2013.
Behlmann Buick GMC Cadillac in Troy Missouri is ready to be the top choice for new and pre-owned sales parts service and collision repair for people all across Lincoln County St. Charles County and surrounding areas. Formerly Marquitz Motors Behlmann Buick GMC Cadillac is owned by long-time GM dealer Dan Behlmann and his partner Doug Kohnen.

Behlmann Buick GMC Cadillac features a brand new state-of-the-art showroom an exceptional staff and an award-winning service department. Always known for outstanding customer service Behlmann will do all we can every step of the way to keep every customer completely satisfied.
At Behlmann Buick GMC Cadillac it is our goal is to make every customer a customer for life.

Service center

Phone number (888) 224-3914

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

4.9
(113 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Poor Customer Service

Drove over an hour and a half for a scheduled appointment to view a car just to find out it was being sold when we showed up for our scheduled time. We never received a call from the sales person and we basically got a slap in the face when we showed up. Very displeased with how we were treated and the lack of care. After complaining and over 6 calls I finally received a call from someone apologizing, but at that point an apology doesn't change the nature of what was done. When you speak to someone be aware this could happen to you as well. They don't care.

Dealer response

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Behlmann Buick GMC Cadillac Team

5.0

Great Service

Great Place. Nicholas had such good customer service, Thank you. These guys know what they are doing in a friendly relaxed way. Not only the service is expert and fast, price is fair. They take time to educate you. A Friend recommended them to me, and I am passing this along. Thanks

Dealer response

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, The Behlmann Buick GMC Cadillac Team

1.0

Be Careful

I found a truck online that I wanted to buy. I called to put a downpayment on it to hold it. I told the salesperson that I lived an hour away, so I wanted to work out the financing and the details over the phone. I asked multiple times for the finance managers number. When he finally gave it to me, no one would answer the phone. Then I talked to the sales manager who told me his "time is more valuable than talking to me on the phone right now." Knowing the financing terms of a deal before driving away seemed like a simple request, unless the dealership trying to pull something. Let us not forget that dealerships make a lot of money up-selling the financing of cars. Just know what your dealing with before doing business with these guys.

Dealer response

Mark, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Behlmann Buick GMC Cadillac Team

5.0

Entire family has a car

Brought my daughter to look at a new car. Put her in touch with Brook Winter. She walked away with a new GMC Arcadia. She is so very happy with her new SUV. She also was so pleased at the service she received from the time we entered the door until we left 3 hours later. We now have 2 Cadillacs and now she has her SUV. Will always recommend to someone looking to buy.

5.0

Services

Awesome your staff is the best I've ever !!! Will always you BELLEMANN its literally the best customer service group I've seen Worth the extra mile to get there!!!

5.0

always friendly service

friendly, reliable service, never have had a problem getting an appointment. I drive twenty miles just because of the good service received.

5.0

Great service!

Courteous and professional service! Appointments are easy to make with convenient options. Waiting area is clean and comfortable. Drop off is smooth and quick. Service is excellent!

5.0

Behlmann is the BEST!

The customer service was amazing. Nick was super and did everything he could to make sure we were completely satisfied.

5.0

Repeat Customer

Al's outgoing efforts to assure quality service promotes and retains customer loyalty. I brought my 2016 vehicle for an oil change and ended up purchasing a new 2017 Cadillac XT5. Brookes Winner walked us through the transaction and took the time to teach us all new features on the new vehicle. As a customer, I feel welcomed and appreciated all the way to Dan Behlmann.

5.0

great dealier ship buying cars and suv from 1984

great dealership and friendly people been buying car and suvs from 1984 2016 and still buying just a great place a great place to purchase a vehicle see you soon,

Read all 113 reviews