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Behlmann Buick GMC

4.0
(210 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:30pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–7:30pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–7:30pm 7:30am–6:00pm
Saturday 8:00am–4:30pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 751-1184 (888) 751-1184
Used (888) 255-9834 (888) 255-9834
Service (888) 224-3914 (888) 224-3914

Inventory

See all 105 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2013.
Behlmann Buick GMC Cadillac in Troy Missouri is ready to be the top choice for new and pre-owned sales parts service and collision repair for people all across Lincoln County St. Charles County and surrounding areas. Formerly Marquitz Motors Behlmann Buick GMC Cadillac is owned by long-time GM dealer Dan Behlmann and his partner Doug Kohnen.

Behlmann Buick GMC Cadillac features a brand new state-of-the-art showroom an exceptional staff and an award-winning service department. Always known for outstanding customer service Behlmann will do all we can every step of the way to keep every customer completely satisfied.
At Behlmann Buick GMC Cadillac it is our goal is to make every customer a customer for life.

Service center

Phone number (888) 224-3914

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

4.0
(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

We have been doing business there for years and I

We have been doing business there for years and I wouldn’t think of going anywhere else. We get excellent service there and they care about the people they are serving.

5.0

We have been doing business there for years and I

We have been doing business there for years and I wouldn’t think of going anywhere else. We get excellent service there and they care about the people they are serving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and kind words! We are thrilled to hear that you have been consistently satisfied with the service at Behlmann Buick GMC. We truly value your continued support and look forward to serving you for many years to come. Sincerely, The Behlmann Buick GMC Team

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5.0

Manager and service tech were super helpful and honest.

Manager and service tech were super helpful and honest. Will definitely be returning to get any service or maintenance my car may need in the future.

5.0

Manager and service tech were super helpful and honest.

Manager and service tech were super helpful and honest. Will definitely be returning to get any service or maintenance my car may need in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and honest during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Behlmann Buick GMC Team

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1.0

Great customer service!

Great customer service! I don’t think I’ll be buying a truck from this dealer again.

1.0

Great customer service!

Great customer service! I don’t think I’ll be buying a truck from this dealer again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Danno, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Behlmann Buick GMC Team

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5.0

Great experience.

Great experience. All in thanks to my salesman, Eric Weber. Overall this dealership has been great for me. THANK YOU ALL, BELHMAN

5.0

Great experience.

Great experience. All in thanks to my salesman, Eric Weber. Overall this dealership has been great for me. THANK YOU ALL, BELHMAN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Randall. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Eric was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Behlmann Buick GMC Team

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5.0

Doug and Carlos are AWESOME!

Doug and Carlos are AWESOME!! In all my years of car buying experience I have never worked with two guys that I really felt went above and beyond to get me into my new Buick. They did not surprise me with extra costs and try to sell me things I did not need, I just could not be happier and I will be a customer for many years to come!

5.0

Doug and Carlos are AWESOME!

Doug and Carlos are AWESOME!! In all my years of car buying experience I have never worked with two guys that I really felt went above and beyond to get me into my new Buick. They did not surprise me with extra costs and try to sell me things I did not need, I just could not be happier and I will be a customer for many years to come!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Behlmann Buick GMC Team

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5.0

Eric and Shawn were very helpful on answering all of our

Eric and Shawn were very helpful on answering all of our questions and providing us with all of the information we needed to select our new car. Great service!

5.0

Eric and Shawn were very helpful on answering all of our

Eric and Shawn were very helpful on answering all of our questions and providing us with all of the information we needed to select our new car. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this lovely review, Jackie! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you got your new ride. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Behlmann Buick GMC Team

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5.0

Great Experience

After putting off looking for vehicles, as in the past it was usually not a pleasant experience, we stopped at Behlmann GMC. We were fortunate to have been greeted by Doug Johnson. Doug is very knowledgeable and easy to work with. In fact, we ended up buying two vehicles. We recommend anyone thinking about buying to go see Doug.

5.0

Great Experience

After putting off looking for vehicles, as in the past it was usually not a pleasant experience, we stopped at Behlmann GMC. We were fortunate to have been greeted by Doug Johnson. Doug is very knowledgeable and easy to work with. In fact, we ended up buying two vehicles. We recommend anyone thinking about buying to go see Doug.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Behlmann Buick GMC Team

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5.0

My family has done business with Behlmann for many years!

My family has done business with Behlmann for many years! The technicians have been wonderful with providing great service. They are friendly, throrough, and will go the extra mile to ensure your vehicle is running smoothly.

5.0

My family has done business with Behlmann for many years!

My family has done business with Behlmann for many years! The technicians have been wonderful with providing great service. They are friendly, throrough, and will go the extra mile to ensure your vehicle is running smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Behlmann Buick GMC Team

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1.0

Communication failure

So I inquired about a used Camaro that was practically brand new. I am from out of state and the sales person I was working with sent pictures, videos, everything I asked about. The time came to fly from out of state to pick up the car and drive it home. The sales person I was working with, texted me after I had already landed, that he would not be there and someone else would have to take over. Upon arrival, we stood at the entrance for 20 minutes before anyone acknowledged our existence, we then went to look at the car and test drive it. After starting the car, a vicious tick was noticed and progressively got worse as the car ran. There is no way it could have been missed during inspection and was not communicated to me at all. I ended up backing out of the deal and was ultimately forced to find a ride back to the airport and buy plane tickets to get home. After the fact, some research was done and the listed mileage vs actual milage was off by about 300+ miles. I was told the sales person used it as a demo car but must have added a lot of miles to it. I do have to take my hat off to the second salesperson who assited in this. He showed genuine sincerity over what had happened and did everything he could to help us out at the end of the day. The vehicle is still under factory warranty and there was plenty of time to have it inspected and a headache could have been avoided

1.0

Communication failure

So I inquired about a used Camaro that was practically brand new. I am from out of state and the sales person I was working with sent pictures, videos, everything I asked about. The time came to fly from out of state to pick up the car and drive it home. The sales person I was working with, texted me after I had already landed, that he would not be there and someone else would have to take over. Upon arrival, we stood at the entrance for 20 minutes before anyone acknowledged our existence, we then went to look at the car and test drive it. After starting the car, a vicious tick was noticed and progressively got worse as the car ran. There is no way it could have been missed during inspection and was not communicated to me at all. I ended up backing out of the deal and was ultimately forced to find a ride back to the airport and buy plane tickets to get home. After the fact, some research was done and the listed mileage vs actual milage was off by about 300+ miles. I was told the sales person used it as a demo car but must have added a lot of miles to it. I do have to take my hat off to the second salesperson who assited in this. He showed genuine sincerity over what had happened and did everything he could to help us out at the end of the day. The vehicle is still under factory warranty and there was plenty of time to have it inspected and a headache could have been avoided

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Bryan, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Behlmann Buick GMC Team

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1.0

So I inquired about a used Camaro that was practically

So I inquired about a used Camaro that was practically brand new. I am from out of state and the sales person I was working with sent pictures, videos, everything I asked about. The time came to fly from out of state to pick up the car and drive it home. The sales person I was working with, texted me after I had already landed, that he would not be there and someone else would have to take over. Upon arrival, we stood at the entrance for 20 minutes before anyone acknowledged our existence, we then went to look at the car and test drive it. After starting the car, a vicious tick was noticed and progressively got worse as the car ran. There is no way it could have been missed during inspection and was not communicated to me at all. I ended up backing out of the deal and was ultimately forced to find a ride back to the airport and buy plane tickets to get home. After the fact, some research was done and the listed mileage vs actual milage was off by about 300+ miles. I was told the sales person used it as a demo car but must have added a lot of miles to it. I do have to take my hat off to the second salesperson who assited in this. He showed genuine sincerity over what had happened and did everything he could to help us out at the end of the day. The vehicle is still under factory warranty and there was plenty of time to have it inspected and a headache could have been avoided.

1.0

So I inquired about a used Camaro that was practically

So I inquired about a used Camaro that was practically brand new. I am from out of state and the sales person I was working with sent pictures, videos, everything I asked about. The time came to fly from out of state to pick up the car and drive it home. The sales person I was working with, texted me after I had already landed, that he would not be there and someone else would have to take over. Upon arrival, we stood at the entrance for 20 minutes before anyone acknowledged our existence, we then went to look at the car and test drive it. After starting the car, a vicious tick was noticed and progressively got worse as the car ran. There is no way it could have been missed during inspection and was not communicated to me at all. I ended up backing out of the deal and was ultimately forced to find a ride back to the airport and buy plane tickets to get home. After the fact, some research was done and the listed mileage vs actual milage was off by about 300+ miles. I was told the sales person used it as a demo car but must have added a lot of miles to it. I do have to take my hat off to the second salesperson who assited in this. He showed genuine sincerity over what had happened and did everything he could to help us out at the end of the day. The vehicle is still under factory warranty and there was plenty of time to have it inspected and a headache could have been avoided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Behlmann Buick GMC Team

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