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Behlmann Buick GMC

(230 reviews)
Visit Behlmann Buick GMC
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–4:30pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 751-1184 (888) 751-1184
Used (888) 255-9834 (888) 255-9834
Service (888) 224-3914 (888) 224-3914

Inventory

See all 224 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2013.
Behlmann Buick GMC in Troy Missouri is ready to be the top choice for new and pre-owned sales parts service and collision repair for people all across Lincoln County St. Charles County and surrounding areas. Formerly Marquitz Motors Behlmann Buick GMC is owned by long-time GM dealer Dan Behlmann and his partner Doug Kohnen.

Behlmann Buick GMC features a brand new state-of-the-art showroom an exceptional staff and an award-winning service department. Always known for outstanding customer service Behlmann will do all we can every step of the way to keep every customer completely satisfied.
At Behlmann Buick GMC Cadillac it is our goal is to make every customer a customer for life.

Service center

Phone number (888) 224-3914

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Behlmann Buick GMC from DealerRater.

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Service rep was excellent. Keep me updated on status of repair, recommend service that needed to be done and did an outstanding job

Service rep was excellent. Keep me updated on status of repair, recommend service that needed to be done and did an outstanding job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our service team at Behlmann Buick GMC. It's great to know that our representative kept you updated and provided valuable service recommendations. Our team appreciates your feedback and looks forward to seeing you again for your future vehicle needs! Sincerely, The Behlmann Buick GMC Team

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My service was eficiently handled. The office person "Tammy" was very personable and expedited everything for me. My repair is flawless. And my car was nicely detailed. Im very happy

My service was eficiently handled. The office person "Tammy" was very personable and expedited everything for me. My repair is flawless. And my car was nicely detailed. Im very happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Behlmann Buick GMC was efficient and that Tammy made a positive impression on you. It’s great to know that your repair was flawless and that you enjoyed the detailing. Our team appreciates your kind words and looks forward to seeing you again soon! Sincerely, The Behlmann Buick GMC Team

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From out of state, purchased a new GMC SIERRA online with Nick. He made the process simple and pleasant. After agree g to e writhing numbers wise, I traveled the 3.5hrs to lock the truck up. Once I was there, I was in and out in an hour. Very friendly people all around and recommend this dealership to anyone looking to buy.

From out of state, purchased a new GMC SIERRA online with Nick. He made the process simple and pleasant. After agree g to e writhing numbers wise, I traveled the 3.5hrs to lock the truck up. Once I was there, I was in and out in an hour. Very friendly people all around and recommend this dealership to anyone looking to buy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We’re thrilled to hear that you found the process of purchasing your new GMC Sierra with Nick simple and pleasant. At Behlmann Buick GMC, our team strives to make every transaction efficient and enjoyable. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Behlmann Buick GMC Team

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My husband and I have always received great service with all three of our vehicles at Behlmann Buick GMC in Troy Mo. It pays to be a repeat customer as it gives them the knowledge of your vehicle. They also give advice on preventative maintenance services. Great job.

My husband and I have always received great service with all three of our vehicles at Behlmann Buick GMC in Troy Mo. It pays to be a repeat customer as it gives them the knowledge of your vehicle. They also give advice on preventative maintenance services. Great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you and your husband have consistently received great service at Behlmann Buick GMC. It's always our goal to provide knowledgeable care and helpful advice on preventative maintenance for your vehicles. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Behlmann Buick GMC Team

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Very bad service. Very bad professionalism. Kept my car for over a month with little to no feedback on its' progress.

Very bad service. Very bad professionalism. Kept my car for over a month with little to no feedback on its' progress.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand your concerns about the length of time your vehicle remained with us and the updates you received along the way. At Behlmann Buick GMC, we aim to provide consistent communication and a professional service experience from start to finish. If you’d like to discuss your recent service in more detail, please feel free to contact us directly. We appreciate you bringing this to our attention. Sincerely, The Behlmann Buick GMC Team

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We were very pleased with every aspect of the sale. From sales to financing everyone was very friendly and professional.

We were very pleased with every aspect of the sale. From sales to financing everyone was very friendly and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jack! We’re thrilled to hear that you were pleased with every aspect of your experience at Behlmann Buick GMC. Our team strives to provide friendly and professional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Behlmann Buick GMC Team

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Nick was awesome!! Outperformed all my expectations!!! Will refer him over and over!!! Thanks so much!!

Nick was awesome!! Outperformed all my expectations!!! Will refer him over and over!!! Thanks so much!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Bob! We're thrilled to hear that Nick provided you with such exceptional service at Behlmann Buick GMC. Your referrals mean a lot to us, and we appreciate your kind words. Looking forward to seeing you again soon! Sincerely, The Behlmann Buick GMC Team

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Great customer service. I brought my truck in for a battery and was out the door 45 minutes later.

Great customer service. I brought my truck in for a battery and was out the door 45 minutes later.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you experienced great customer service at Behlmann Buick GMC and that we could quickly take care of your truck's battery. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Behlmann Buick GMC Team

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Great buying experience. Thanks to our salesman, Doug Johnson, and Ken Behlmann. Thanks very much!

Great buying experience. Thanks to our salesman, Doug Johnson, and Ken Behlmann. Thanks very much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your positive review, Tod! We’re happy to hear you had a great buying experience at Behlmann Buick GMC. Doug and Ken truly appreciate your feedback. We look forward to serving you again! Sincerely, The Behlmann Buick GMC Team

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The service team went above and beyond to help me when my check engine light came on. Extremely nice customer service.

The service team went above and beyond to help me when my check engine light came on. Extremely nice customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re pleased to hear that our service team at Behlmann Buick GMC was able to assist you promptly and provide excellent customer service when your check engine light came on. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, The Behlmann Buick GMC Team

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