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Jane was awesome. There was no pressure, she took the time to answer all of my questions and was extremely knowledgeable about all of the Jeep products.... I truly appreciated her helpfulness and not being pushy. I had left other dealerships that were too pushy.
I went to John Hoffer Chrysler Jeep to buy a 2018 Jeep Wrangler. Jammie, the salesman, did not pressure me at all. He took time to explain features on... the Wranglers. The financing part took approx 20 minutes, and it went very smoothly. I highly recommend contacting Jammie when you go to John Hoffer Chrysler Jeep. He is able to answer all questions, and he does not pressure to buy. I had gone to 2 other dealerships after my initial visit with Jammie, and I went back to John Hoffer because of his professionalism.
This dealership provided a great car-buying experience. Everyone was friendly and helpful. Randy Glass, our sales person, was courteous and knowledgeable.
We are glad you had a great buying experience. Our goal is to provide you the necessary information to help in your buying decision.
When we were looking for a preowned car we decided to go to Hoffers because we were looking for a 300 my wife found the one she liked so we paid extra... for a few options, after they had completed the work we went to pick up the car my wife drove the car home when she arrived home she stated there was something going on with the steering the next day she drove the car back to the dealership and explained to them her concerns they had one of the certified mechanics check the car out and stated there were no problems with the car. She made a second attempt at having them figure out what was wrong with the steering same results. So a little time goes by and we receive a letter in the mail there had been a recall on the electronic steering that was not revealed to us by the dealership but according to the date of the recall they had to have known. We paid cash for the car and were treated poorly. I would not recommend nor will I ever buy a car from John Hoffer again.
What a pleasant day to buy a new Jeep! John Hoffer still knows how to give personal service. Jeff, my salesman was super. They had to go to Texas to... pick up the model I wanted, and they did that with no hassle. Ordered new matts from them, and Jeff even installed them for me. Mr. Hoffer gave me a nice cup and thanked me for the purchase. Now...how can you beat all this. AND, I love my new Jeep.
What an excellent experience at John Hoffer Chrysler Jeep! Both my immediate family and extended family have bought vehicles from here over the years,... but this was my first experience with them. The professionalism extended from Marlon the salesperson to Kevin the manager was wonderful. They made purchasing my Jeep almost as easy as buying a pair of shoes. There were some minor issues with the Jeep Grand Cherokee that they happily repaired as a condition of purchase. Definitely recommend with high regards!
We have purchased several new Chrysler 300's from John Hoffer Chrysler Jeep. Great selection and super nice staff. Complete satisfaction for us, they... answer every question. We would recommend this dealership to everyone, whether it's a new or used car you are looking for.
My last six cars have been from John Hoffer. Great products and excellent service.
Bought a new Jeep, Matt was the sales person, knew his facts and was very personable. We were given information and cost with no pressure. We returned... a few days later and purchased the vehicle in a very timely manner. Also, had the service deppartment do some work and way handled very professionally.
I have never been treated with such exceptional courtesy and respect as I have been at John Hoffer. I have purchased several vehicles from John and feel... quite confident that there is no need to look anywhere else for a reliable, safe, and fun vehicle. My salesman, Matt Muller, went above and beyond my expectations for great customer service. He helped me narrow down the many options I had available, answered all of my questions thoroughly and with patience, and was incredibly knowledgeable about their inventory. His excitement almost exceeded mine when I found the perfect jeep! Everyone I interacted with seemed to hold my satisfaction in the highest regard, and treated me with fairness and integrity. What a great experience on all levels!!