Staunton Chrysler Dodge Jeep Ram

I have always received excellent service from Tristan Wentler! Above and beyond!!! New car, used car and service ...all have been good experiences! I... would recommend this location!

Bought a used truck, tires weren’t balanced, tpms sensors missing on two tires. When confronted they stopped taking my calls. xxxx show. Sold me a vehicle... that isn’t safe

The buying process was quick and easy. Kody was the salesman I had delt with and would highly recommend him. The service on the other hand I would not... recommend. I’m not sure if it was lack of communication amongst coworkers or the lack of attention to detail. I bought a used car from them and had some warranty work needed done within the 15 day 500 mile time range. I took the car in they looked it over and confermed yes, there is an issue. However they didn’t have the equipment to run a test to see which part they needed. The service advisor recommended since I live so far away I could take the car to a dealership closer to me. We agreed on which dealership was more convenient for me. The service advisor called the other dealership and shared the information concerning the repair. The service advisor comunicated that the dealership performing the repair to just send the repair bill to Staution Chrysler. I made an appointment for the repair. The day I took the car in for repair the service tech said he would need to confirm the repair would be covered by Staution Chrysler. After talking to a manager at Staution Chrysler over the phone the repair tech was told they never knew anything about my issue nor could he approve it. I tried calling Tristan the manager but never got an answer. I left a message with the receptionist to have him call me but never got a call back. Not to mention, I have only had the car for not even a month now and now I have two more issues come up. Makes me wonder if they even look at what they are selling. Severely disappointed. The least try could do is call me back.

Cloide was my sales person ,he went above the norm to get me a great deal on a great car.He worked for me.Absolutely thrilled and would Not go anywhere... else!I found the service great!!You must go there when you need a car!

We dropped in to the Staunton Dodge dealership on a whim, just looking. Our salesman, Ryan, showed us the type of pickup truck we were looking for, but... it wasn't in the right color. Ryan got on his computer and found exactly what we wanted, in Tennessee. He made arrangements to have it brought to this dealership. We had a lot of questions and he was very knowledgeable about Ram trucks. He was very professional and we feel we got a good buy.

Absolutely wonderful staff. Walked in and was promptly met at the door with a pleasant greeting. Directed to a salesman named Cloide who was nothing... but helpful and pleasant. would 10/10 recommend to anybody looking for a new/used car. I would definitely give Cloide a 5/5 review.

I went in unsure of if I would find what I was looking for and came out with a used car that I fell in love with. They were easy to work with and took... the concerns I had for my childrens' safety as seriously as I did.

Kept trying to sell me something I didn't want and couldn't use

Very fair and helpful. No pressure tactics. Ryan was good to deal with. Nice facility.

We were blessed with meeting Jeff Schoen while looking for a used car. We had a budget and a number cap for monthly payments. Jeff and the financial office... were able to keep it within our range. The sale also included gap insurance which is awesome on a used vehicle. Jeff was extremely patient with our 7 year old and very personable while deals were being searched. I feel on a personal level, we were blessed to have a vet who has fought for us be our salesman. Jeff thank you for your hard work dealing with our quirky family and there are not enough thank yous for your service to our country. I hope the dealership knows what a hidden gem they have in you. Thank you Staunton Chrysler!!! Awesome, clean, super friendly and honest. You can't get more than that in a stellar dealership!