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Laird Noller Ford Topeka

(1,384 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (785) 402-1045 (785) 402-1045
Used (785) 402-1047 (785) 402-1047
Service (785) 402-1004 (785) 402-1004

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Ford Topeka from DealerRater.

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Cedric was great.

Cedric was great. He greeted me on the phone with a smile and helped me locate the car that I was interested in. He walked me through the process, was transparent and very patient with me.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear that Cedric provided you with such a positive experience. His friendly attitude, transparency, and patience truly reflect the level of service we aim to provide every customer. We’re glad he was able to help you find the car you were looking for and make the process smooth and stress-free. We’ll be sure to pass along your compliments to him! Thanks again for choosing Laird Noller, we appreciate your business and look forward to serving you again in the future.

Great salesman and great all around service.

Great salesman and great all around service. Always polite and offers us coffee or water. Very respectful and kind

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear that you had a great experience with our team and that your salesperson made you feel welcomed and respected throughout your visit. Providing friendly, thoughtful service is something we take pride in, and it means a lot to know that came through during your time with us. We truly appreciate your support and look forward to helping you again in the future!

Bought a used car and returned a week later to pick it

Bought a used car and returned a week later to pick it up. Car had damage, dings and scratches. It's been several weeks and the dealer will not return calls or texts regarding repairing the damage.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re very sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide, and we sincerely apologize for the lack of follow-up you've experienced. Our team takes concerns like this seriously, and we’d appreciate the opportunity to make things right. Please reach out directly to our management team at nseaton@lairdnoller.com, and we will do our best to resolve the issue as quickly as possible. Thank you for bringing this to our attention — we truly value your business and hope to regain your trust.

Darren Fuller and Evelyn Akins was absolutely amazing to

Darren Fuller and Evelyn Akins was absolutely amazing to work with. We didn’t think we were leaving with a car and we did. I’m soo happy!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We’re thrilled to hear that Darren Fuller and Evelyn Akins provided such an amazing experience and helped you drive away in a new car. We’re so happy we could be a part of that moment and truly appreciate your kind words. If there’s anything you need down the road, don’t hesitate to reach out. Enjoy your new vehicle!

Everyone are great to work with they make your dreams

Everyone are great to work with they make your dreams come true, Special shout out to the sales team.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're thrilled to hear that our team helped make your experience a great one—and even more excited that we could play a part in making your dreams come true. A special shoutout right back to our awesome sales team for making it happen! We appreciate you and look forward to helping again in the future.

Great selection of vehicles.

Great selection of vehicles. Plenty of great employees to make it happen. Got a good deal on my Bronco. Johnny is the man!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We’re glad you found the perfect Bronco and got a great deal. Johnny will be pumped to hear the shoutout—he really is the man! We appreciate your business and hope you’re loving the new ride.

Sloane was fantastic to work with.

Sloane was fantastic to work with. Fastest car purchase I've ever done. I would highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re so glad to hear Sloane made the car-buying process quick and easy for you. She’s a rockstar, and we’ll be sure to pass along your kind words. We appreciate the recommendation and hope you enjoy your new vehicle!

Phenomenal experience.

Phenomenal experience. Great people. Cameron was wonderful and easy to work with. The whole process was smooth from start to finish.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing feedback! We're so happy to hear you had a great experience. Thank you for your business!

Chris James was an excellent sales representative, he was

Chris James was an excellent sales representative, he was knowledgeable on all my questions and was nothing but kind. Based on years of good service, I make the extra effort to drive up to from Kansas City every time I buy a Ford

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We truly appreciate your continued loyalty and the effort you make to travel from Kansas City—it means a lot to us. We're glad to hear that Chris James provided excellent service and answered all your questions with kindness and expertise. We'll be sure to pass along your kind words to him. We're proud to have earned your trust over the years and look forward to helping you with your next Ford purchase!

I had prompt, courteous service.

I had prompt, courteous service. Johnny Pittman is a great salesman, and was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear you received prompt, courteous service and that Johnny Pittman made your experience a positive one. We'll be sure to pass along your kind words to him—he’ll really appreciate it. Thanks again for choosing us, and we hope to see you again soon!