Laird Noller Ford Topeka

The service team was very responsive. They got the work done and got me out. I was very happy with the experience. Thank You for your good work

Our problem was dealt with quickly and effectively. The problem was diagnosed and was fixed the same day. Rick was able to answer all our questions professionally.

I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were working away at their computers and it took about 4-5 awkward minutes before I was even acknowledged! Then when I picked the car up in the afternoon, I got the exact same treatment. I was then directed to see the cashier, so I walked up and she was taking some notes and it took her a good minutes to minute and a half to finish her notes, stuff them in a file and then ask how she could help me. No, “I’ll be with you in a moment” nothing. I am sure she was aware I was there. Then I was given a receipt and sent back to the service center where someone would bring my car to me. It took nearly 10 minutes for my car to be brought to me, although I could see it parked just outside the doors and I could have easily walked to it and moved forward with my day. Terrible experience!! Avoid the service department at all costs unless you enjoy rude employees and bad customer service.

They were great and even had someone to drive me home, and pick me up when it was done. Heck the only other thing they could have done was vacuum and wash it (that is a joke!). They did fine and gave me explanations for each thing. And the charge was reasonable.

Evan was awesome. Worked hard to get us into the car..Everyone was great. I would definitely recommend this dealership. thank you and keep up the good work

I want to wear normal Ford twice once to get a set of tires and oil change and the second time I had car trouble both times they dealt with me very expeditiously and very friendly I was very pleased with the service

Rick is very professional and so very nice and also trustworthy! It is always a pleasure working with him. We will definitely be back to have our vehicles serviced at Laird Noller

Very professional dealers. Efficient buying process. Gene Glass was extremely knowledgeable and a pleasure to work with. Our entire experience was excellent from start to finish.

I brought my vehicle in for an undiagnosed problem and Steve May was acceptional in his reassurance that my vehicle would be fixed and finished on time and save me the most money in its repair he is top notch. Thank You Laird Noller Ford you Staff are informative true professionals.

Sales person and finance person were very attentive to our needs. Worked hard to earn our business and ensure we were satisfied.it was a good experience. Rick Vandonge has always went above and beyond to meet our service needs!