Reviews
Getting Parts order
Over 2 months ago I ordered touch up paint for my suburban. I was told it could take about 3 weeks. Still no paint as of June 28th 2017. They reordered the paint again last week. Still no paint. The guys in the parts department are great and have no control over the distribution center. I would really love to get my touch up done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Helped me out in a pinch
I was traveling through town and was having a hard time seeing through my foggy headlights at night. I had called ahead to the Honda Dealership in town (I have a Honda Accord) but their service department was closed for Saturday. These guys took me in and buffed up my headlights first thing in the morning at no cost. Their generosity was much appreciated and I am safer on the road at night because of their service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
21st Century Big City Service from a Local Dealer
You guys are amazing. Prompt, courteous, with clean and inviting facilities. Free WiFi, drinks and snacks on hand. I can make appointments online when I need to, and my car even lets us both known when it needs something I'm not aware of. Truly amazing service. When I think back to past experiences with other dealers in town and around the country, I just can't believe how short they fall when compared to Ed Bozarth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Title
Very professional attitude from the Service Writer. Found the problem was covered by an extended warranty. They drained the DEF tank and refilled it. They also washed the truck after a dusty trip through Monument Valley.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fixed my truck when out of town
Good service and a ride to the airport. Good updates on service needed while I was traveling. Truck has 130,000 miles on it and runs great. All service done at Bozarth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and courteous service personnel
Quick, Courteous and friendly personnel to assist you when you are either dropping the vehicle off or picking it up.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service
Very friendly, nice staff. Never had to ask about my vehicle they were always on top of it. Would recommend to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional and Pleasant
As always the service team is professional and pleasant to deal with. Each time I come in for the car to be serviced, I head back to Sales to visit with Craig and see what's new on the lot. GJ team is wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Bar-None
Best car buying experience in 50 years. We felt like we were important.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As always Ed Bozarth is on top of their game
I only take my 2015 to Ed Bozarth to get all my service and any work done. They always expedite my pickup thoroughly with a friendly attitude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase