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2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award

Reviews

(403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry's Leesburg Chevrolet from DealerRater.

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Great Experience

I was completely blown away on the amazing deal Todd got me on my 2017 Chevrolet Cruz. He was so helpful and really took the time to help me find the car that was best for me. I would highly recommend going in and talking with him if you are interested in purchasing. He really went out of his way to make sure I was completely satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service

I was looking for a new truck, At Jerrys Chevy I met Todd, he was able to sell us a better truck at a lesser price than a competitor in Frederick Maryland, his customer service was excellent, even after a few weeks after the sale he kept in touch to make sure everything was still good. I work in sales myself and followups are key, Todd will definitely get referrals from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership and Prices!

Me and my wife checked out Jerrys website and couldn't believe the deals they had on the 2017 Cruze! We went to the dealership to check them out and test drive . The car is a surprise for my daughter's 16th birthday! Todd Carlson was awesome! And everyone else who made the deal get done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not happy/ happy

When I was first there, I did get passed off to several people before going to the right place. No one let me get my full explanation out. I was not happy with how I was treated or spoken to. But the second visit people were nice and helpful. I feel like that should be every time!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alaina, could you please email us at feedback@jerrysauto.com with more informaton on whom you dealt with on your first visit? Customer feedback is extremely important to us and we want to look into this matter further. Thank you for your business and for contacting us on Cars.com. -Cam C

Pittsburgh trip

Great customer service from Todd Calson and his team. He was very helpful during my Malibo Hybrid Lease process. He was very friendly as well. Keep it up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2017 Chevrolet Colorado

Have bought 10 vehicles from Jerry's Ford and Chevrolet in 12 years. Never have I experienced the issues I have in the last three weeks

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jerry's Chevrolet Leesburg VA

From purchase to service, we have been extremely pleased and confident with the entire staff. We purchased two new vehicles and everything went smooth. Chris Gearity has been outstanding in service handling all our needs. I highly recommend Jerry's Chevrolet in Leesburg VA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service from Jerry's in Leesburg

Excellent service facilities at Jerry's. Efficient consultants and staff is friendly and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This was the best car-buying experience ever!

I just purchased a 2014 Chevrolet Equinox on Friday, June 16, 2017. This was my first car-buying experience in several years, the second newest vehicle I have ever owned (and I have been driving a very long time), and the most money that I have ever spent on a vehicle – all very good reasons to be stressed. Not only was I having a difficult time finding the right vehicle, but I had a specific monthly budget amount in mind. I was beginning to think that I would have to settle for something less that what I wanted and then I was fortunate enough to contact Jerry’s Chevrolet in Leesburg, Virginia. Although I was extremely pessimistic and sure that my criteria could not be met, I had some very enthusiastic and efficient people assist me with all of the facets of my car-buying experience: Tracey Lambert, Maia Humes, Joe Hever and Will Allen. They were not only able to put me in the vehicle I wanted, but were able to get me the financing that enabled me to afford it. They told me they could make it happen and they did – all while being extremely courteous and making me feel like I was the most important customer they ever had – therefore earning my 5-star rating! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jerrys Chevy Leesburg

They took great care of me start to finish! Can't say enough good things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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