Reviews
Write a reviewExcellent experience.
Excellent experience. Professional, patient, and answered all my questions. All the employes were pleasant and greeted me with a smile. I would recommend Jerseyville Ford to anyone looking to purchase a new or used vehicle.
Excellent experience.
Excellent experience. Professional, patient, and answered all my questions. All the employes were pleasant and greeted me with a smile. I would recommend Jerseyville Ford to anyone looking to purchase a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealer never contacted me back after contacted them...
Dealer never contacted me back after contacted them through 3rd party website .I tried to call them directly on phone and on their website with no luck .I was trying to give them the benefit of the doubt but was ignored .Ford sent me survey I was honest and told them about the lack of customer service rating them poor .I tried to leave a review on 3rd party website and they blocked my email instead of contacting me .
Dealer never contacted me back after contacted them...
Dealer never contacted me back after contacted them through 3rd party website .I tried to call them directly on phone and on their website with no luck .I was trying to give them the benefit of the doubt but was ignored .Ford sent me survey I was honest and told them about the lack of customer service rating them poor .I tried to leave a review on 3rd party website and they blocked my email instead of contacting me .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Quick Service
I walked right in and was able to get my car serviced with "The Works" and got a great deal on a new set of tires! Thanks Jerseyville Motor Co
Quick Service
I walked right in and was able to get my car serviced with "The Works" and got a great deal on a new set of tires! Thanks Jerseyville Motor Co
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super Sales Experience
I went in not knowing what I wanted, but the salesman, Jim, was very patient with me and let me drive several different vehicles before I chose the perfect one for me. Kudos to Jim! I would recommend him to anyone. He truly listened to me and helped me to get what I wanted! Not what they needed to sell. Great experience!
Super Sales Experience
I went in not knowing what I wanted, but the salesman, Jim, was very patient with me and let me drive several different vehicles before I chose the perfect one for me. Kudos to Jim! I would recommend him to anyone. He truly listened to me and helped me to get what I wanted! Not what they needed to sell. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car