Toyota of Muncie

4.9
(366 reviews)
Visit Toyota of Muncie
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award View 2 awards
2023 consumer dealer award 2021 consumer dealer award

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New (888) 506-5493 (888) 506-5493
Used (866) 598-9578 (866) 598-9578
Service (888) 414-5610 (888) 414-5610

Inventory

See all 168 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since April 2009.
We are the dealership that every vehicle should come with.

Service center

Phone number (888) 414-5610

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.9
(366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

My experience at Toyota of Muncie couldn't have gone any

My experience at Toyota of Muncie couldn't have gone any smoother. I've struggled with unreliable vehicles my whole life, so I finally decided it was time to make a big girl decision- financing a car. I feel so blessed to have met Mickey, as he helped me beyond imaginable. He answered so many questions I had with confidence as well as informed me as a new buyer and helped me get the best deal possible. His energy is one of a kind. He was so sweet and empathetic and I really enjoyed the entire process with him. He took such good care of me and helped me get my hands on keys to the literal perfect vehicle for me. I really do believe I walked into the Toyota dealership on the perfect day! I am obsessed with my 2022 Camry Hybrid, it checked off all my boxes and more. Not to mention, Mickey came in on his day off to accommodate around my schedule. He made sure I was able to get my new vehicle before having to go back to work the following day, which took a lot of stress off my shoulders. (I didn't have to find rides, call off, etc.) I will always remember how kind and helpful he was towards me. He genuinely treated me like one of his own and that meant the world to me! He also made sure everything was clean and that I was comfortable in the driver's seat before I left the dealership. I appreciate him from the bottom of my heart, he made my first experience buying a car so easy as well as memorable in such a positive way. Thank you Mickey and everyone else at Toyota!

5.0

My experience at Toyota of Muncie couldn't have gone any

My experience at Toyota of Muncie couldn't have gone any smoother. I've struggled with unreliable vehicles my whole life, so I finally decided it was time to make a big girl decision- financing a car. I feel so blessed to have met Mickey, as he helped me beyond imaginable. He answered so many questions I had with confidence as well as informed me as a new buyer and helped me get the best deal possible. His energy is one of a kind. He was so sweet and empathetic and I really enjoyed the entire process with him. He took such good care of me and helped me get my hands on keys to the literal perfect vehicle for me. I really do believe I walked into the Toyota dealership on the perfect day! I am obsessed with my 2022 Camry Hybrid, it checked off all my boxes and more. Not to mention, Mickey came in on his day off to accommodate around my schedule. He made sure I was able to get my new vehicle before having to go back to work the following day, which took a lot of stress off my shoulders. (I didn't have to find rides, call off, etc.) I will always remember how kind and helpful he was towards me. He genuinely treated me like one of his own and that meant the world to me! He also made sure everything was clean and that I was comfortable in the driver's seat before I left the dealership. I appreciate him from the bottom of my heart, he made my first experience buying a car so easy as well as memorable in such a positive way. Thank you Mickey and everyone else at Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

So glad to know you had such a smooth, first car buying experience with Mickey and our team at Toyota of Muncie, Mickenzy. Glad you love your Hybrid Camry and we look forward to helping you again in the future.

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5.0

Mickey is a real stand up guy!

Mickey is a real stand up guy! He's easy going and fun to be around. He makes the whole experience enjoyable. He's knowledgeable and really wants to work with you to get you something that fits your needs and your wants if possible.

5.0

Mickey is a real stand up guy!

Mickey is a real stand up guy! He's easy going and fun to be around. He makes the whole experience enjoyable. He's knowledgeable and really wants to work with you to get you something that fits your needs and your wants if possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We agree that Mickey is a joy to work with. Thank you for letting us know what an enjoyable experience you had getting your car at Toyota of Muncie!

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5.0

As my wife and I were walking toward the door we were

As my wife and I were walking toward the door we were greeted by the manager. He was very friendly and directed us to Brandon. He was very helpful and so was the finance manager. The whole experience was convenient and easy.

5.0

As my wife and I were walking toward the door we were

As my wife and I were walking toward the door we were greeted by the manager. He was very friendly and directed us to Brandon. He was very helpful and so was the finance manager. The whole experience was convenient and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing the "convenient and easy" experience you and your wife had with us at Toyota of Muncie!

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5.0

Very friendly and responsive.

Very friendly and responsive. We were able to complete the transaction without needing to travel to the dealer as they offer free delivery within a certain range. David Rhum handled our transaction and couldn’t have been more helpful. The couple that delivered our vehicle were a delight.

5.0

Very friendly and responsive.

Very friendly and responsive. We were able to complete the transaction without needing to travel to the dealer as they offer free delivery within a certain range. David Rhum handled our transaction and couldn’t have been more helpful. The couple that delivered our vehicle were a delight.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience with how easy it was to have your new car delivered to your door. David also appreciates the recommendation. Hope to see you again soon!

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5.0

Brandon was very responsive and lovely to work with.

Brandon was very responsive and lovely to work with. I appreciated that he took the time to send me the information I requested in a very timely manner.

5.0

Brandon was very responsive and lovely to work with.

Brandon was very responsive and lovely to work with. I appreciated that he took the time to send me the information I requested in a very timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how responsive Brandon was and taking the time to share your experience.

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5.0

Seamless transaction, great customer service I would buy

Seamless transaction, great customer service I would buy from these guys again. Demonstration of the vehicle is very welcomed.

5.0

Seamless transaction, great customer service I would buy

Seamless transaction, great customer service I would buy from these guys again. Demonstration of the vehicle is very welcomed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know what a great experience you had at Toyota of Muncie!

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5.0

Blake and Evan at Toyota of Muncie are exceptional people

Blake and Evan at Toyota of Muncie are exceptional people to work with they went above and beyond my expectations. It was a pleasure to purchase a vehicle from them.

5.0

Blake and Evan at Toyota of Muncie are exceptional people

Blake and Evan at Toyota of Muncie are exceptional people to work with they went above and beyond my expectations. It was a pleasure to purchase a vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Randy. Glad to know that Blake and Evan made the car buying experience a pleasure and thank you for choosing Toyota of Muncie!

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5.0

Great people to do business with.

Great people to do business with. Personable and take great care of customers. Go to place to buy a Toyota.

5.0

Great people to do business with.

Great people to do business with. Personable and take great care of customers. Go to place to buy a Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Toyota of Muncie and for giving us such a great recommendation!

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5.0

Everyone at the dealership was so nice.

Everyone at the dealership was so nice. Evan was awesome to work with. So happy with my new Rav 4.

5.0

Everyone at the dealership was so nice.

Everyone at the dealership was so nice. Evan was awesome to work with. So happy with my new Rav 4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

So happy to know you had such a great experience working with Evan. Enjoy your new RAV4!

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5.0

Devin was very professional and was a pleasure to deal

Devin was very professional and was a pleasure to deal with during the purchase of the Crown.

5.0

Devin was very professional and was a pleasure to deal

Devin was very professional and was a pleasure to deal with during the purchase of the Crown.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with Devin. We had you love your new Crown!

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