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Toyota of Muncie

(400 reviews)
Visit Toyota of Muncie
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award
New (888) 506-5493 (888) 506-5493
Used (866) 598-9578 (866) 598-9578
Service (888) 414-5610 (888) 414-5610

Inventory

See all 228 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2009.
We are the dealership that every vehicle should come with.

Service center

Phone number (888) 414-5610

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Muncie from DealerRater.

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Bought a 2023 sportage here which was pre certified.

Bought a 2023 sportage here which was pre certified. Thought we could trust to take on vacation but we left for vacation and had to replace the rear brakes and rotors at 28000 miles to me it evidently didn’t go through an inspection to be a pre certified vehicle it cost me 330 dollars to replace the brakes and rotors and half a day of vacation at a garage I definitely don’t recommend their pre certified vehicles

Bought a 2023 sportage here which was pre certified.

Bought a 2023 sportage here which was pre certified. Thought we could trust to take on vacation but we left for vacation and had to replace the rear brakes and rotors at 28000 miles to me it evidently didn’t go through an inspection to be a pre certified vehicle it cost me 330 dollars to replace the brakes and rotors and half a day of vacation at a garage I definitely don’t recommend their pre certified vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nick Greene was extremely helpful with an issue I had

Nick Greene was extremely helpful with an issue I had with my 2022 Toyota Camry. He acknowledged my feelings and helped find a way to make my situation doable and he did it with ease. There was no hesitation or questions asked. He made me feel understood and cared for! I am so appreciative for him and his willingness to get me happily back on the road. Thank you so much!

Nick Greene was extremely helpful with an issue I had

Nick Greene was extremely helpful with an issue I had with my 2022 Toyota Camry. He acknowledged my feelings and helped find a way to make my situation doable and he did it with ease. There was no hesitation or questions asked. He made me feel understood and cared for! I am so appreciative for him and his willingness to get me happily back on the road. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very understanding of my situation and finances.

Very understanding of my situation and finances. Worked with me to make my dream come true. I'm very appreciative of the fact that the vehicle I specifically searched for was found at their location.

Very understanding of my situation and finances.

Very understanding of my situation and finances. Worked with me to make my dream come true. I'm very appreciative of the fact that the vehicle I specifically searched for was found at their location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealership has about any kind of vehicle you would ever

Dealership has about any kind of vehicle you would ever need, I financed a Toyota Corolla cross all-wheel drive through them .

Dealership has about any kind of vehicle you would ever

Dealership has about any kind of vehicle you would ever need, I financed a Toyota Corolla cross all-wheel drive through them .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My initial contact salesman was more than willing to help

My initial contact salesman was more than willing to help and answer any questions. Can’t say enough good things about him. However, he was very busy that day so we were left waiting to finish the deal. There were many other sales people standing around but none offered assistance to help our sales person until I went to one and asked if they could help. At that point he did help us while the original salesman worked with other people that were waiting. He did come by and apologize several times but he was doing what he could. Overall, the deal was made (they did lower their price to an amount we wanted) so we are satisfied. We would recommend this dealership to others and return here if they have are vehicle we are interested in.

My initial contact salesman was more than willing to help

My initial contact salesman was more than willing to help and answer any questions. Can’t say enough good things about him. However, he was very busy that day so we were left waiting to finish the deal. There were many other sales people standing around but none offered assistance to help our sales person until I went to one and asked if they could help. At that point he did help us while the original salesman worked with other people that were waiting. He did come by and apologize several times but he was doing what he could. Overall, the deal was made (they did lower their price to an amount we wanted) so we are satisfied. We would recommend this dealership to others and return here if they have are vehicle we are interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Good dealership.

Good dealership. Untimely on gift card but overall ok. Ten. Eleven. Twelve. Thirteen. Fourteen. Fifteen.

Good dealership.

Good dealership. Untimely on gift card but overall ok. Ten. Eleven. Twelve. Thirteen. Fourteen. Fifteen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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You will find nothing but great people working in every

You will find nothing but great people working in every department at Toyota of Muncie. My wife and I have been leasing our vehicles there for many years. Courtney Sarten was very knowledgeable and helpful, making my latest lease a breeze.

You will find nothing but great people working in every

You will find nothing but great people working in every department at Toyota of Muncie. My wife and I have been leasing our vehicles there for many years. Courtney Sarten was very knowledgeable and helpful, making my latest lease a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The vehicle I traded in I bought from Toyota I am a

The vehicle I traded in I bought from Toyota I am a return customer. Jake was my salesman he helped me get exactly what I was looking for if you’re looking for a vehicle ask for Jake

The vehicle I traded in I bought from Toyota I am a

The vehicle I traded in I bought from Toyota I am a return customer. Jake was my salesman he helped me get exactly what I was looking for if you’re looking for a vehicle ask for Jake

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and very happy Jake was able to get you the right vehicle. Appreciate the referral!

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Love this dealership very good people and gets you get

Love this dealership very good people and gets you get deals. 4th Toyota bought from them!!

Love this dealership very good people and gets you get

Love this dealership very good people and gets you get deals. 4th Toyota bought from them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your loyalty. We truly appreciate you!

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Very helpful for us answered all of our questions.

Very helpful for us answered all of our questions. Treated fairly on our trade. Had our new car ready as promised. Took care of the little issue with the new vehicle. Everyone went out of their way for us. Will recommend to anyone that needs a new vehicle. Thank you all!

Very helpful for us answered all of our questions.

Very helpful for us answered all of our questions. Treated fairly on our trade. Had our new car ready as promised. Took care of the little issue with the new vehicle. Everyone went out of their way for us. Will recommend to anyone that needs a new vehicle. Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the great review and referral!

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