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Gentilini Ford, Inc.

(35 reviews)

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(35 reviews)

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Horrible service Gentilini Ford.

Horrible service Gentilini Ford. Don’t buy a vehicle there. Your warranty there is paper thin. The service department is run by a bunch of dago goombas. They present themselves as being seventh in the nation in customer service. Make no mistake that seventh from the bottom, not from the top.

Horrible service Gentilini Ford.

Horrible service Gentilini Ford. Don’t buy a vehicle there. Your warranty there is paper thin. The service department is run by a bunch of dago goombas. They present themselves as being seventh in the nation in customer service. Make no mistake that seventh from the bottom, not from the top.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very nice group of people and very informative.

Very nice group of people and very informative. I absolutely love my new Mustang convertible!

Very nice group of people and very informative.

Very nice group of people and very informative. I absolutely love my new Mustang convertible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jr.

Jr. Bailey is so wonderful, knowledgeable and easy to deal with. He is patient and explained my options and everything in simple details. Gentilini Ford is awesome! C. Sharpe/aka M. Fleming

Jr.

Jr. Bailey is so wonderful, knowledgeable and easy to deal with. He is patient and explained my options and everything in simple details. Gentilini Ford is awesome! C. Sharpe/aka M. Fleming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience purchasing my Mustang from

I had a great experience purchasing my Mustang from Gentilini, Pat Murphy made sure everything was ready when I arrived, he was very polite and explained everything very clearly, we reached a fair deal and I am very happy with my vehicle. Reef was also very helpful while filling out all the paperwork, all-around great people to purchase a car from.

I had a great experience purchasing my Mustang from

I had a great experience purchasing my Mustang from Gentilini, Pat Murphy made sure everything was ready when I arrived, he was very polite and explained everything very clearly, we reached a fair deal and I am very happy with my vehicle. Reef was also very helpful while filling out all the paperwork, all-around great people to purchase a car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BIG FIVE STAR SERVICE

1st time dealing with this service dept . I was totally impressed...service advisor Mike Gavenda was a tremendous help informed me of my slight problem and the solution, part being ordered and should be corrected in several days . I'm 70 years old and have dealt with numerous service depts. and this is probably the best experience I've dealt with . A BIG 5 STAR. Thank you Mike

BIG FIVE STAR SERVICE

1st time dealing with this service dept . I was totally impressed...service advisor Mike Gavenda was a tremendous help informed me of my slight problem and the solution, part being ordered and should be corrected in several days . I'm 70 years old and have dealt with numerous service depts. and this is probably the best experience I've dealt with . A BIG 5 STAR. Thank you Mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place to do business

Since I left another dealership, I was made to feel very welcome at Gentilini. Everyone was so nice, Not pushy or overbearing, it was a wonderful experience and I love my new car. Thanks to Jr and everyone.

Great place to do business

Since I left another dealership, I was made to feel very welcome at Gentilini. Everyone was so nice, Not pushy or overbearing, it was a wonderful experience and I love my new car. Thanks to Jr and everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

What an enjoyable experience! Reef was so personable, honest and early to work with. He introduced us to Dave, who did all the paperwork, streamlined the process and delivered the car in record time. Gentilini wasn’t the closest Ford dealership but well worth the drive. Thanks!

Great Experience

What an enjoyable experience! Reef was so personable, honest and early to work with. He introduced us to Dave, who did all the paperwork, streamlined the process and delivered the car in record time. Gentilini wasn’t the closest Ford dealership but well worth the drive. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy In OC

I had a wonderful buying experience purchasing a 2019 Ford Edge. I set an appointment after seeing the vehicle online. When I arrived, the vehicle was in a garage area, clean and ready for inspection. While taking the Edge on a test drive, the dealership appraised my vehicle. The offer price on the Edge was a competitive price and their offer on my trade was very fair. My sales rep, Junior Bailey, was excellent. He was very professional, very knowledgeable and not pushy at all. Post sale, he took the time to train me on all on the features of the vehicle. The entire experience was outstanding.

Happy In OC

I had a wonderful buying experience purchasing a 2019 Ford Edge. I set an appointment after seeing the vehicle online. When I arrived, the vehicle was in a garage area, clean and ready for inspection. While taking the Edge on a test drive, the dealership appraised my vehicle. The offer price on the Edge was a competitive price and their offer on my trade was very fair. My sales rep, Junior Bailey, was excellent. He was very professional, very knowledgeable and not pushy at all. Post sale, he took the time to train me on all on the features of the vehicle. The entire experience was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Make Gentilini your Ford Dealer

Gentilini Ford and their salesman Junior provided great customer service with the order and purchase of our new Mach E GT! Junior had promptly responded to all of our questions! Thanks Junior & Thanks Gentilini!

Make Gentilini your Ford Dealer

Gentilini Ford and their salesman Junior provided great customer service with the order and purchase of our new Mach E GT! Junior had promptly responded to all of our questions! Thanks Junior & Thanks Gentilini!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford F150 Lariat. Extremely pleased .

I just purchased a 2015 Ford F150 Lariat pickup truck from Gentilini Motors in Woodbine, NJ. I am so thrilled with my new Ford Lariat!!! It really is a dream truck. Love all the luxury features like the heated leather seats, remote start, sunroof, power tail gate, automatic high/low headlights, navigation etc.. It drives very well, quiet, good in rain. Has great power and should do well with towing my horse trailer. Nice to have trailer electric brake controller already installed and wired for towing. I am happy that they installed new tires. I have purchased used vehicles in the past, that had had worn tires and needed replacement. Motor, transmission, 4 wheel drive and electronics all seem to be running well. My salesman, Emil Bobev, was fantastic, very helpful and knowledgeable about all the features of this truck, including all the little buttons. He helped me program the phone connection, navigation and entry code. and answered my million questions. The detail department did an excellent job. Can't wait to trailer my horse to wonderful trail rides. I am extremely pleased with the service of their sales people, and management. I was treated professionally and with courtesy. I will certainly spread the word. Very satisfied customer,

Ford F150 Lariat. Extremely pleased .

I just purchased a 2015 Ford F150 Lariat pickup truck from Gentilini Motors in Woodbine, NJ. I am so thrilled with my new Ford Lariat!!! It really is a dream truck. Love all the luxury features like the heated leather seats, remote start, sunroof, power tail gate, automatic high/low headlights, navigation etc.. It drives very well, quiet, good in rain. Has great power and should do well with towing my horse trailer. Nice to have trailer electric brake controller already installed and wired for towing. I am happy that they installed new tires. I have purchased used vehicles in the past, that had had worn tires and needed replacement. Motor, transmission, 4 wheel drive and electronics all seem to be running well. My salesman, Emil Bobev, was fantastic, very helpful and knowledgeable about all the features of this truck, including all the little buttons. He helped me program the phone connection, navigation and entry code. and answered my million questions. The detail department did an excellent job. Can't wait to trailer my horse to wonderful trail rides. I am extremely pleased with the service of their sales people, and management. I was treated professionally and with courtesy. I will certainly spread the word. Very satisfied customer,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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