Gentilini Ford, Inc.

Reviews

5.0 out of 5 5.0
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 25, 2018

    Great service at Gentilini. Always enjoy doing business with them. No pressure but salesmen are informative and always willing to help. This is third... time I have bought a car from Gentilini and I would recommend them to my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2018

    I have to say right up front that this was the first car buying experience that I have ever enjoyed. My salesman Emil was beyond great. He explained everything... initially about getting a F150 to tow my new travel trailer. We went through all the options and ordered my perfect truck. The buying experience was great. Sailed through finance. No pressure to buy anything else. It may be a bromide, but Gentilini did treat me like family.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 21, 2018

    Gentilini Ford was a great buying experience would recommend them anytime, friendly knowledgeable staff, honest in their dealings with us, thank you... very much Gentilini Ford and David Sage, sales rep, for all your help with our purchases

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2018

    I just wanted to thank John Hoagland he took care of me buying my F250 truck i also had an issue with the roof and him and his manager took care of it... no problem thank you again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2018

    Had a great experience at Gentilini, this was my first real big purchase, i went to a bunch of dealerships that just wanted to finish the deal same day... without giving me time to think about it. I wanted to sleep on it to make sure it was a good idea, i went to gentilini thinking they were gonna be the same way but they werent at all, they let me test drive it, answered all my questions and didnt mind at all that i wanted to sleep on it, they actually encouraged it a little knowing i was a little iffy on spending so much money on a vehicle, they didnt call and nag me everyday like all the other dealerships, i got one phone call three days later asking if i was still thinking or if i wanted to look at other things. Overall it was a great experience and i see myself buying more vehicles from there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2018

    I went to Gentilini Ford to trade in my lease for a new one. As has been my experience in the past at other dealerships I expected to be there for hours... negotiating and signing papers...not at Gentilini!!! My salesperson Dave Sage made my experience the most hassle free I’ve ever experienced and when it came time to close the sale, I wasn’t in the finance office more than 5 minutes!!! Unheard of!! Thanks Dave!,,Vineland nj

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 17, 2018

    I, as well as family members have been buying vehicles from Gentilini Ford since moving to NJ in 2000. We have always been treated with respect and honesty... in our dealings. This latest purchase of a new 2018 Escape SEL was very satisfying. I came up on Friday for a test drive and was uncertain as to just what vehicles I wanted. I met with Mr. Hoagland, explained to him what features I was looking for as well as price range and payment needs. He selected a vehicle from stock on hand, allowed me to take it out on the road to see how it handled and check out the features. I fell in love with the vehicle and instructed him to go forward with the number crunching. He got me a good price for my trade, provided the financial needs I was looking for and I left Gentilini a very happy man with my new Ruby Red beauty. In the 17 years I have been dealing with Gentilini Ford and their people, weather for service or a new vehicle I have always left completely satisfied.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2018

    Just purchased my second new truck from Gentilini. My first new purchase with them was in 2005. I returned Ford because I love their trucks. I returned... to Gentilini because of their customer service. These guys are great. John Hoagland was my sales person for both purchases. If you are going to by a new vehicle, go see him. I looked at a couple of other dealerships because they were closer to me. What a waste of time. I should have just gone back to Gentilini first, but I am very glad I ended up back there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2017

    I have been a Gentilini customer since 1994 and I have never considered going anywhere else. Prior to going to Gentilini I tried other dealerships but... none could come close to the great people and service that I found at Gentilini. They live by their creed of honesty, commitment to their customers and great service. I Love Gentilini Ford!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2017

    Chris at the desk was pleasant and very helpful. New waiting room was comfortable with a huge TV. Only waited an hour and I was on my way. Have never had... a problem with the service department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?