Louis Thomas Subaru

5.0
(53 reviews)

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Reviews

5.0
(53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Lou Thomas Subaru, the place to go!

They accommodate each customer. You tell them what you?re looking for and they will not only find it if they don?t have it on their lot, they will travel to go get it for you.

5.0

Lou Thomas Subaru, the place to go!

They accommodate each customer. You tell them what you?re looking for and they will not only find it if they don?t have it on their lot, they will travel to go get it for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brenda, we really appreciate your great feedback! Our team is available should you require any extra help.

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5.0

Good service.

They are always friendly and do a great job. My car needed an inspection, and bushings on the right front axle.they did the work in a timely manner, and I was on my way.

5.0

Good service.

They are always friendly and do a great job. My car needed an inspection, and bushings on the right front axle.they did the work in a timely manner, and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Patrick, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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5.0

OUTBACK WILDERNESS

The Salesman, Matt, was super patient and no pressure. It was also the smoothest buying process I ever had.

5.0

OUTBACK WILDERNESS

The Salesman, Matt, was super patient and no pressure. It was also the smoothest buying process I ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Louis Thomas Subaru. We hope you continue to choose us for all your automotive needs! Take care!

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5.0

Subaru Ascent

The Best of the Best Friendly, caring, compassionate They will work with you to meet your needs They go above & beyond to help you Great place to shop for a vehicle

5.0

Subaru Ascent

The Best of the Best Friendly, caring, compassionate They will work with you to meet your needs They go above & beyond to help you Great place to shop for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Becky, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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5.0

used Grand Caravan purchase

Joe bent over backwards to help us purchase a used vehicle. From evaluating the vehicle to holding it for us when we told him we were on our way to detailing (very clean). Joe will talk, listen and work with you!

5.0

used Grand Caravan purchase

Joe bent over backwards to help us purchase a used vehicle. From evaluating the vehicle to holding it for us when we told him we were on our way to detailing (very clean). Joe will talk, listen and work with you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Larry, we're happy you found our staff to be so supportive during your experience here at Louis Thomas Subaru. We hope you continue to choose us for all your automotive needs! Take care!

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5.0

Kevin Hatfield

The sales Team is awesome, and easy going . I was in my new car fast, no waiting

5.0

Kevin Hatfield

The sales Team is awesome, and easy going . I was in my new car fast, no waiting

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kevin, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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5.0

A good place to find your new car

I went into the dealership to ask a few questions about the available cars and wound up purchasing one. The sales staff was very helpful throughout the process and the owner handled my trade in personally. Very positive experience and I would recommend them to anyone looking to secure a car.

5.0

A good place to find your new car

I went into the dealership to ask a few questions about the available cars and wound up purchasing one. The sales staff was very helpful throughout the process and the owner handled my trade in personally. Very positive experience and I would recommend them to anyone looking to secure a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for the recommendation, and have an amazing day!

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5.0

ALWAYS SATISFIED

Walking in to this shop feels like visiting family. From the initial greetings, handshakes and maybe even a quick hug....I always fell welcome. My needs are taken care of promptly and professionally and my vehicles are always taken care of properly to spec! This is my Dealership for life (:

5.0

ALWAYS SATISFIED

Walking in to this shop feels like visiting family. From the initial greetings, handshakes and maybe even a quick hug....I always fell welcome. My needs are taken care of promptly and professionally and my vehicles are always taken care of properly to spec! This is my Dealership for life (:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Marya, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

2022 Forester

The facilities are clean and comfortable. The staff friendly, knowledgeable and helpful in every aspect of us purchasing a new vehicle.

5.0

2022 Forester

The facilities are clean and comfortable. The staff friendly, knowledgeable and helpful in every aspect of us purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

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5.0

Great autos and a great dealer ship

After 6 limited outbacks and 3 Ascents tourings later I am still a happy camper. 2010 limited outback 2012 limited outback 2015 limited outback no eye site 2015 limited outback with eye site 2017 limited outback 2019 limited outback 2019 touring Ascent 2020 touring ascent 2022 touring ascent now have 11/02/2022 No major problems at all with auto's or dealership

5.0

Great autos and a great dealer ship

After 6 limited outbacks and 3 Ascents tourings later I am still a happy camper. 2010 limited outback 2012 limited outback 2015 limited outback no eye site 2015 limited outback with eye site 2017 limited outback 2019 limited outback 2019 touring Ascent 2020 touring ascent 2022 touring ascent now have 11/02/2022 No major problems at all with auto's or dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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See all 53 reviews