Reviews
Awesome service I never have a problem with Jake
Awesome service I never have a problem with Jake Sweeney💪 I highly recommend you buy a vehicle from Zack
Awesome service I never have a problem with Jake
Awesome service I never have a problem with Jake Sweeney💪 I highly recommend you buy a vehicle from Zack
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rob, this feedback is great to hear! Thank you for choosing Jake Sweeney Chrysler Jeep Dodge Ram and recommending Zack and his team. We look forward to working with you again!
Truck was in for software update and oil change.
Truck was in for software update and oil change. No other issues found. All good
Truck was in for software update and oil change.
Truck was in for software update and oil change. No other issues found. All good
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to complete your software update in such a timely and efficient manner! Thanks for sharing your positive feedback with the Jake Sweeney Chrysler Jeep Dodge Ram team!
Took truck in for service.
Took truck in for service. Everyone was very nice and waiting area was clean. Had an appt for 9:30 am. Didn't get out of there until 12:00. 2 1/2 hours for an oil change is a little excessive to me Didn't get any updates on truck until I finally ask.
Took truck in for service.
Took truck in for service. Everyone was very nice and waiting area was clean. Had an appt for 9:30 am. Didn't get out of there until 12:00. 2 1/2 hours for an oil change is a little excessive to me Didn't get any updates on truck until I finally ask.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback with us. We're glad to hear that our team was friendly and the waiting area met your expectations at Jake Sweeney Chrysler Jeep Dodge Ram, but we apologize for the delay in service and lack of updates. We'll work on improving communication to ensure a smoother experience next time!
Excellent service.
Excellent service. Always taken in on time. Always the nicest people working there. Number one in service.
Excellent service.
Excellent service. Always taken in on time. Always the nicest people working there. Number one in service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brenda, thank you for the wonderful feedback! We're delighted to hear that our team at Jake Sweeney Chrysler Jeep Dodge Ram consistently provides excellent service. We appreciate your support and look forward to serving you again!
Quick and easy!
Quick and easy! Hunter was awesome to deal with! They even followed up with me to make everything is good
Quick and easy!
Quick and easy! Hunter was awesome to deal with! They even followed up with me to make everything is good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Hunter made your experience quick and easy at Jake Sweeney Chrysler Jeep Dodge Ram! It's great to know our follow-up efforts were appreciated. Thanks for choosing us!
Victoria is super chill and nice.
Victoria is super chill and nice. In and out for an oil change. Would highly recommend.
Victoria is super chill and nice.
Victoria is super chill and nice. In and out for an oil change. Would highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dre, thank you for sharing your support of Jake Sweeney Chrysler Jeep Dodge Ram! We are happy to hear that Victoria ensured an efficient service visit.
Great buying experience with Dwayne Smith at Jake
Great buying experience with Dwayne Smith at Jake Sweeney! Purchased a lot of cars in my life because I love them. Have experienced mostly good buying experiences. A few bad. A couple great. This was one of the great ones. Quick, easy and thorough best explains the process here. Dwayne is a Pro. No xx or sales talk. Got the deal done right the first time. Paperwork (thank you F&I) was easy and flawless. Car was ready for pick up. And did I say I was traveling 4 hours from Pittsburgh to pick it up? Well, yes, I did. Everything was ready. Car was cleaned and full tank of gas. So many times I stare out at a filmy windshield when I take delivery of a car and that just sucks. I usually ask ahead of time that this needs to be taken care of, and they neglect to do so. This time I forgot to ask, but Dwayne had recon make the car absolutely spotless before I took delivery (thank you detail dept.). I would travel another 4 hours each way to purchase a car here from Dwayne Smith and the folks at Jake Sweeney Chrysler, Jeep Dodge. It was well worth it.
Great buying experience with Dwayne Smith at Jake
Great buying experience with Dwayne Smith at Jake Sweeney! Purchased a lot of cars in my life because I love them. Have experienced mostly good buying experiences. A few bad. A couple great. This was one of the great ones. Quick, easy and thorough best explains the process here. Dwayne is a Pro. No xx or sales talk. Got the deal done right the first time. Paperwork (thank you F&I) was easy and flawless. Car was ready for pick up. And did I say I was traveling 4 hours from Pittsburgh to pick it up? Well, yes, I did. Everything was ready. Car was cleaned and full tank of gas. So many times I stare out at a filmy windshield when I take delivery of a car and that just sucks. I usually ask ahead of time that this needs to be taken care of, and they neglect to do so. This time I forgot to ask, but Dwayne had recon make the car absolutely spotless before I took delivery (thank you detail dept.). I would travel another 4 hours each way to purchase a car here from Dwayne Smith and the folks at Jake Sweeney Chrysler, Jeep Dodge. It was well worth it.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rudy, we're delighted to hear that Dwayne and the team at Jake Sweeney Chrysler Jeep Dodge Ram made your buying experience one of the great ones! It's fantastic to know everything was seamless for you, even with a long journey from Pittsburgh. Enjoy your new car!
Matt K was professional and quick to respond.
Matt K was professional and quick to respond. Great purchase experience will be back again.
Matt K was professional and quick to respond.
Matt K was professional and quick to respond. Great purchase experience will be back again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alton, thank you for sharing a positive review of Matt and Jake Sweeney Chrysler Jeep Dodge Ram!
I’ve been using this Dealership for 10 years, for both
I’ve been using this Dealership for 10 years, for both service work and repairs, and I’ve haven’t ever had a bad experience!
I’ve been using this Dealership for 10 years, for both
I’ve been using this Dealership for 10 years, for both service work and repairs, and I’ve haven’t ever had a bad experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, thank you for your loyalty and trust in Jake Sweeney Chrysler Jeep Dodge Ram over the years! We're delighted to hear that you've consistently had positive experiences with our service team. Looking forward to serving you for many more years!
The price for an oil change is ridiculous and the fact
The price for an oil change is ridiculous and the fact that you couldn’t tell me what I was paying for it’s crazy to me. I will never bring my car back to Jack Sweeney Jeep Chrysler.
The price for an oil change is ridiculous and the fact
The price for an oil change is ridiculous and the fact that you couldn’t tell me what I was paying for it’s crazy to me. I will never bring my car back to Jack Sweeney Jeep Chrysler.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear about your experience with the oil change pricing. We strive for transparency in our services, and it's concerning that this wasn't communicated clearly during your visit. If you're open to discussing this further or have any other questions, please feel free to reach out. Thank you, The Team at Jake Sweeney Chrysler Jeep Dodge Ram - (513) 572-3221