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All American Chevrolet Cadillac of Muncie

(46 reviews)
Visit All American Chevrolet Cadillac of Muncie
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (765) 780-0418 (765) 780-0418
Used (765) 780-0371 (765) 780-0371
Service (765) 774-5040 (765) 774-5040

Inventory

See all 196 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2015.
Welcome to All American Chevrolet Cadillac in Muncie Indiana! Our dealership provides unmatched customer service and a great selection of used and new Chevy and Cadillac vehicles. Contact us or stop by today and see why so many customers trust American with their automobile needs. With a service department financing specialists parts ordering and more we are your complete Chevrolet and Cadillac dealership!
It pays to drive American!

Service center

Phone number (765) 774-5040

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chevrolet Cadillac of Muncie from DealerRater.

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The staff were all friendly and patient.

The staff were all friendly and patient. They were upfront, honest, and timely in my repairs.

The staff were all friendly and patient.

The staff were all friendly and patient. They were upfront, honest, and timely in my repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This place is the worse customer service in America… Took

This place is the worse customer service in America… Took my truck to get fixed. 4 times for the same issue!!! Now I need a motor… Run away quickly from these jokers!!!!!

This place is the worse customer service in America… Took

This place is the worse customer service in America… Took my truck to get fixed. 4 times for the same issue!!! Now I need a motor… Run away quickly from these jokers!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (765) 212-3294 at your earliest convenience to discuss how we can turn your experience into a positive one.

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I took my 2019 Silverado 1500 High Country in for an oil

I took my 2019 Silverado 1500 High Country in for an oil leak and low oil pressure. Well $ 1116.47 and 4 times back. It still wasn’t fixed. Then they said it was going cost me another $3300 to get fixed!!! So I took it to a different shop (a honest one). And because of there shotty mechanics I now need a new motor!! And I also found out after the fact. This place has had so many complaints that they are not BBB accredited anymore!!!

I took my 2019 Silverado 1500 High Country in for an oil

I took my 2019 Silverado 1500 High Country in for an oil leak and low oil pressure. Well $ 1116.47 and 4 times back. It still wasn’t fixed. Then they said it was going cost me another $3300 to get fixed!!! So I took it to a different shop (a honest one). And because of there shotty mechanics I now need a new motor!! And I also found out after the fact. This place has had so many complaints that they are not BBB accredited anymore!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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If I could give a negative stars I would… This company is

If I could give a negative stars I would… This company is horrible!!! Never take your vehicle there for anything. They will rip you off in a heartbeat. And this company is not BBB accredited.

If I could give a negative stars I would… This company is

If I could give a negative stars I would… This company is horrible!!! Never take your vehicle there for anything. They will rip you off in a heartbeat. And this company is not BBB accredited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Bob was awesome.

Bob was awesome. Very knowledgeable and courteous. Would highly recommend. His professionalism was appreciated on such a cold day.

Bob was awesome.

Bob was awesome. Very knowledgeable and courteous. Would highly recommend. His professionalism was appreciated on such a cold day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly people great service, quick and easy comfortable

Friendly people great service, quick and easy comfortable waiting area very clean and neat much appreciated

Friendly people great service, quick and easy comfortable

Friendly people great service, quick and easy comfortable waiting area very clean and neat much appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I enjoy old tractors, I don’t understand minimum words

I enjoy old tractors, I don’t understand minimum words with a survey. Mandatory surveys make you seem very needy. Good service though.

I enjoy old tractors, I don’t understand minimum words

I enjoy old tractors, I don’t understand minimum words with a survey. Mandatory surveys make you seem very needy. Good service though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was very nice and my work was done so quickly.

Everyone was very nice and my work was done so quickly. Brought my vehicle right up to me. Very pleased.

Everyone was very nice and my work was done so quickly.

Everyone was very nice and my work was done so quickly. Brought my vehicle right up to me. Very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had my son’s car towed here for a blown engine.

I had my son’s car towed here for a blown engine. They have had it for over a month! The warranty company has been very quick with them, paying over $18,000 and it’s been a month and almost a week! I keep calling and it seems to always be something!!!! Ill never ever ever take a vehicle here again!

I had my son’s car towed here for a blown engine.

I had my son’s car towed here for a blown engine. They have had it for over a month! The warranty company has been very quick with them, paying over $18,000 and it’s been a month and almost a week! I keep calling and it seems to always be something!!!! Ill never ever ever take a vehicle here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Best service and service staff anywhere.

Best service and service staff anywhere. I have tried four other dealer and independent service centers, and American is the best by mile..

Best service and service staff anywhere.

Best service and service staff anywhere. I have tried four other dealer and independent service centers, and American is the best by mile..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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