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Toothman Ford

(1,056 reviews)
Visit Toothman Ford
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 6 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 371-8218 (855) 371-8218
Used (866) 285-5890 (866) 285-5890
Service (866) 630-6834 (866) 630-6834

Inventory

See all 227 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2025.
Welcome to Toothman Ford the home of the best used cars in Morgantown Fairmont and Grafton West Virginia. We also service customers nationwide so even if you're not close to Grafton we can still help get you into your dream car. We specialize in selling new Fords and excellent quality pre-owned vehicles and providing an unmatched customer service experience. We also pride ourselves on our competitive prices and our variety of financing options.
"Cars cost less in Grafton"

Service center

Phone number (866) 630-6834

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,056 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toothman Ford from DealerRater.

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Great experience!

Great experience! Thomas Peters was wonderful to work with, good salesman that we highly recommend!

Great experience!

Great experience! Thomas Peters was wonderful to work with, good salesman that we highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent, prompt, service.

Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future!

Excellent, prompt, service.

Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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He was very polite and helpful.

He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding

He was very polite and helpful.

He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I'm a senior that has done business with many car

I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them!

I'm a senior that has done business with many car

I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Really great experience, didn’t waste our time or be

Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too!

Really great experience, didn’t waste our time or be

Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great car buying experience.

Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford.

Great car buying experience.

Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Horrible experience, horrible jeep, and horrible service.

Horrible experience, horrible jeep, and horrible service. Purchased it in September, few days later it overheated and the engine light came on. I took it back and they said there was nothing wrong and insisted I took it home. Few days later it’s overheating again. Had to have it towed in which they did not pay for not to mention I live an hour away. They still said nothing was wrong and tried to get me to take it home again. I refused to take it home since obviously something was definitely wrong, after 2 weeks of having it they finally said it needed a motor. They said they didn’t have a loaner for me to drive at the time so I had to pay and rent my own car until they got one in. That took 2 weeks. Once I got the loaner it was in horrible shape and definitely not safe with brake issues. Two months I finally got it. I had only driven it for one week total. So that was November 2nd, yesterday it broke down on me with several lights on. I took it to my local garage and had it repaired so I didnt have to go there again and them keep it forever. Now today 2 lights came on and here we are. 5 months and 4 different visits for repairs. Not dependable at all. I will never buy there again and would not recommend them to anyone.

Horrible experience, horrible jeep, and horrible service.

Horrible experience, horrible jeep, and horrible service. Purchased it in September, few days later it overheated and the engine light came on. I took it back and they said there was nothing wrong and insisted I took it home. Few days later it’s overheating again. Had to have it towed in which they did not pay for not to mention I live an hour away. They still said nothing was wrong and tried to get me to take it home again. I refused to take it home since obviously something was definitely wrong, after 2 weeks of having it they finally said it needed a motor. They said they didn’t have a loaner for me to drive at the time so I had to pay and rent my own car until they got one in. That took 2 weeks. Once I got the loaner it was in horrible shape and definitely not safe with brake issues. Two months I finally got it. I had only driven it for one week total. So that was November 2nd, yesterday it broke down on me with several lights on. I took it to my local garage and had it repaired so I didnt have to go there again and them keep it forever. Now today 2 lights came on and here we are. 5 months and 4 different visits for repairs. Not dependable at all. I will never buy there again and would not recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Don’t expect to get title and registration card quickly -

Don’t expect to get title and registration card quickly - I’ve been waiting since my purchase 10/14/24 and was told yesterday they may get to it by the first week of January. But they are good at selling

Don’t expect to get title and registration card quickly -

Don’t expect to get title and registration card quickly - I’ve been waiting since my purchase 10/14/24 and was told yesterday they may get to it by the first week of January. But they are good at selling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Andrew was very helpful and nice.

Andrew was very helpful and nice. Friendly. Very knowledge. Great job selling a truck keep up the good work

Andrew was very helpful and nice.

Andrew was very helpful and nice. Friendly. Very knowledge. Great job selling a truck keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was treated like family when I got there and was helped

I was treated like family when I got there and was helped quickly. I love my new car.

I was treated like family when I got there and was helped

I was treated like family when I got there and was helped quickly. I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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