Lilliston Dodge Jeep Chrysler RAM

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 11, 2020

    This was our second purchase from Lilliston. Jimmy is great to work with!! Very friendly, knowledgeable, and honest! The whole experience is haggle free!... The service department is wonderful as well! We won’t go anywhere else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, Joanie. We are glad that Jimmy was able to give you excellent service. We are sure that you are going to enjoy yo...ur new ride. Let us know if you have any questions or concerns.

  • 5.0 out of 5
    March 20, 2020

    Go see Michael and his staff. Very friendly, knowledgeable, easy to work with the team! I will recommend Michael and his staff to all my friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mike, we appreciate your review on Michael and the rest of the team. Thank you for choosing Lilliston Chrysler Dodge Jeep Ram and we hope to see you a...gain real soon.

  • July 7, 2012

    The dealership put together a very competitive price in a pleasant buying atmosphere.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    August 9, 2017

    I went there to ask abut my car, I asked for the manager, Scott came up and was extremely rude and short with me. He talked to me like I was a toddler.... I left. I do not recommend this dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    November 10, 2016

    Never take your car here, customer service is horrible, service department is ignorant,

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 8, 2015

    Recently made a purchase at Lilliston djcr, was very hesitant in going with my husband, because I didn't feel like spending the entire day at a dealership,... which at least 6 hours seems to be the norm these days. I was pleasantly surprised no more then 3 hours spent there and drove home in our new car, I thank Ed Heisler in his straightforwardness no b/s attitude. Very pleased thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2015

    We called and spoke with salesman. Ordered the car we wanted. And it was there and detailed and ready fi GI 2 days later.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2015

    My wife and I were pleased with the friendly sales staff. There was no pressure. The team worked with the numbers to close the deal with us. They went... out of their way to earn our business.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2015

    The best automobile buying experience I've ever had and I've purchased over 20 vehicles at other dealerships in my life. Friendly, honest and completely... upfront Sales Team about everything the entire time...before, during and after we bought our new 2015 Chrysler 200 S. I'll never go anywhere else for another vehicle. I even sent my sister and father there and they both bought new cars and agree it was their best car buying experience as well. Looking forward to seeing yous again in 6 months when my husband's lease is up!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 13, 2015

    They Tried to change the price of the car. Salesman could care less that we were there. We had an appointment for delivery and they still made us wait... over an hour to start signing papers. The finance person was Terrible, signing the papers was like an argument. Then they made us drive the gas station after signing papers with the salesman and then drop him back off afterward. The only reason we decided to purchase at lilliston was they had the trim package and the color vehicle my wife wanted. We live 40 minutes away and my wife had to go there 3 times after delivery. 1st time was the engine light came on ( not their fault right???) The car was sold to us with an open recall on it for a computer update, to prevent the engine light from coming on. 2nd time was tags this should have been the only time. 3rd time was the front license plate bracket which they had forgotten to give us when picking up the tags. Facility is old and run down. BOTTOM LINE. Don't go near the place.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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