Reviews
My sales guy Josh was great.
My sales guy Josh was great..Really helped me along the way for trade in (jeep) an getting me the best deal on my 2019 Mazda CR-X 5. Which I love, keep up the good work.
My sales guy Josh was great.
My sales guy Josh was great..Really helped me along the way for trade in (jeep) an getting me the best deal on my 2019 Mazda CR-X 5. Which I love, keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been in the service lobby for three hours and
I have been in the service lobby for three hours and thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it shouldn’t take long to get some answers, so I decided to wait. I still do not have an estimate on how much it’s going to cost to fix my touchscreen. I could have dropped the off and left. Service department just keeps saying they will have answers soon, meanwhile, I’ve been here almost 4 hours with no estimate on how much more time or how much it’s going to cost.
I have been in the service lobby for three hours and
I have been in the service lobby for three hours and thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it shouldn’t take long to get some answers, so I decided to wait. I still do not have an estimate on how much it’s going to cost to fix my touchscreen. I could have dropped the off and left. Service department just keeps saying they will have answers soon, meanwhile, I’ve been here almost 4 hours with no estimate on how much more time or how much it’s going to cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am so sorry to hear this. I just spoke to our Service Manager. His name is Jeremy and will be speaking to you shortly. This is unacceptable and not up to par with our standards. Again, my apologies and hopefully we can resolve this quickly.
Logan Tanner was my salsman.
Logan Tanner was my salsman. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him.
Logan Tanner was my salsman.
Logan Tanner was my salsman. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Josh was awesome!
Josh was awesome! He helped me find the perfect F150 at an amazing price and take it home that day. When I got the truck home I found that he had left treats for our girls and a thank you note. Awesome personal touch.
Josh was awesome!
Josh was awesome! He helped me find the perfect F150 at an amazing price and take it home that day. When I got the truck home I found that he had left treats for our girls and a thank you note. Awesome personal touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tanner great salesman the vehicle I was looking at turn
Tanner great salesman the vehicle I was looking at turn out to have issues so passed on making an offer
Tanner great salesman the vehicle I was looking at turn
Tanner great salesman the vehicle I was looking at turn out to have issues so passed on making an offer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for your feedback on our team at Lebanon Ford. Hope you find the right vehicle soon.
Exceptional experience.
Exceptional experience. Appreciate Trisha’s professionalism, expertise and guidance. We look forward to opportunities to work with her in the futures.
Exceptional experience.
Exceptional experience. Appreciate Trisha’s professionalism, expertise and guidance. We look forward to opportunities to work with her in the futures.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trisha Y.
Trisha Y. made sure my purchase went smoothly from beginning to end. All of my questions were answered in a timely manner and financing was a breeze. I highly recommend Trisha and Lebanon Ford.
Trisha Y.
Trisha Y. made sure my purchase went smoothly from beginning to end. All of my questions were answered in a timely manner and financing was a breeze. I highly recommend Trisha and Lebanon Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tricia Y.
Tricia Y. was outstanding from the first contact through delivery and afterwards. Highly recommend her and Lebanon Ford!
Tricia Y.
Tricia Y. was outstanding from the first contact through delivery and afterwards. Highly recommend her and Lebanon Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always an excellent sales and service experience!
Always an excellent sales and service experience! Lebanon Ford is a pleasure to do business with.
Always an excellent sales and service experience!
Always an excellent sales and service experience! Lebanon Ford is a pleasure to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
November 2nd my son took me to Lebanon Ford to look for a
November 2nd my son took me to Lebanon Ford to look for a car for me since I had just relocated here from Washington state . We had a great young salesman Josh Davis helping us . We actually didn’t see anything that really fit my wants or needs so we thanked him and we’re leaving when he rushed out as we were backing out and told us he had an SUV in the back that he thought I might really like ! He was right ! He brought an Audi q3 around and it was a 2020 it looked brand new . We took it for a test drive and I loved it . We got back to the dealership and Josh was so professional and knowledgeable about the car and the paperwork was quick and easy . Lebanon Ford is very lucky to have such a customer oriented salesman . He was so patient with me he even had me come back over with the car to go over all of the bells and whistles that this car has that I hadn’t had on my previous cars . He set up the Apple Play stuff and navigation for me. I couldn’t have done it without him ! So Lebanon Ford you have a treasure in Josh Davis !! Thank you for everything Josh ! Colleen Halgren
November 2nd my son took me to Lebanon Ford to look for a
November 2nd my son took me to Lebanon Ford to look for a car for me since I had just relocated here from Washington state . We had a great young salesman Josh Davis helping us . We actually didn’t see anything that really fit my wants or needs so we thanked him and we’re leaving when he rushed out as we were backing out and told us he had an SUV in the back that he thought I might really like ! He was right ! He brought an Audi q3 around and it was a 2020 it looked brand new . We took it for a test drive and I loved it . We got back to the dealership and Josh was so professional and knowledgeable about the car and the paperwork was quick and easy . Lebanon Ford is very lucky to have such a customer oriented salesman . He was so patient with me he even had me come back over with the car to go over all of the bells and whistles that this car has that I hadn’t had on my previous cars . He set up the Apple Play stuff and navigation for me. I couldn’t have done it without him ! So Lebanon Ford you have a treasure in Josh Davis !! Thank you for everything Josh ! Colleen Halgren
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car