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Lebanon Ford

(3,512 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (513) 282-0151 (513) 282-0151
Used (513) 331-7723 (513) 331-7723
Service (513) 409-9470 (513) 409-9470

Incentives

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About our dealership

This seller has been on Cars.com since May 2013.
At Lebanon Ford, we are an 8-time Ford President’s Award winner, recognized for outstanding customer service. Our large inventory includes everything from reliable daily drivers to custom and high-performance vehicles like Roush, RTR, and Shelby models. Experience our new state-of-the-art facility, along with complimentary Pickup & Delivery and Mobile Service for your convenience. As a community-focused dealership, we are dedicated to providing a seamless buying and ownership experience. Visit Lebanon Ford today and discover the Lebanon Ford difference!
Changing the way YOU feel when buying YOUR next vehicle.

Service center

Phone number (513) 409-9470

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Reviews

(3,512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lebanon Ford from DealerRater.

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The nicest people and great communication. Salesman was very good at what he does. Thanks

The nicest people and great communication. Salesman was very good at what he does. Thanks

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We appreciate your kind words about our team and communication at Lebanon Ford.

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We were experiencing some problem with our Lincoln Nautilus and had Lebanon Ford diagnose it. They found the problem to be the transmission which we feared. We were at the end of our extended warranty and made this known. Tyler who was our service manager orchestrated all our work, which was extensive, and was able to get the repairs done under the warranty. He also suggested some other work that was needed which we had done. Our vehicle which is a 2019 has never driven better!! The difference was like night and day and the customer service was above and beyond! I would highly recommend Lebanon Ford!

We were experiencing some problem with our Lincoln Nautilus and had Lebanon Ford diagnose it. They found the problem to be the transmission which we feared. We were at the end of our extended warranty and made this known. Tyler who was our service manager orchestrated all our work, which was extensive, and was able to get the repairs done under the warranty. He also suggested some other work that was needed which we had done. Our vehicle which is a 2019 has never driven better!! The difference was like night and day and the customer service was above and beyond! I would highly recommend Lebanon Ford!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Our salesman, Josh Davis, was exceptional in doing everything within his scope to get us into our new vehicle. After looking for months, finally found the truck color and features wanted now if it holds up like our 2011 Edge(248K miles and never had major breakdown!) Dealership very clean and accommodating!

Our salesman, Josh Davis, was exceptional in doing everything within his scope to get us into our new vehicle. After looking for months, finally found the truck color and features wanted now if it holds up like our 2011 Edge(248K miles and never had major breakdown!) Dealership very clean and accommodating!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our team at Lebanon Ford. We appreciate your feedback about the dealership and your new truck. We hope it serves you well.

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Josh Davis was great to deal with. I would recommend Lebanon Ford to anyone looking for a new or used car.

Josh Davis was great to deal with. I would recommend Lebanon Ford to anyone looking for a new or used car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recommending Lebanon Ford. We appreciate your feedback and support.

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This is by far the best dealership I've ever bought a car from. I've bought several over the years. They go so far above and beyond. I just bought a used Maverick. The car was meticulously detailed. Fully serviced. The salesman Matt was awesome to work with. Our family has bought several cars from him over the years. Always a delight. And my over 50 years of buying cars this is absolutely the most stress-free place to buy a car.

This is by far the best dealership I've ever bought a car from. I've bought several over the years. They go so far above and beyond. I just bought a used Maverick. The car was meticulously detailed. Fully serviced. The salesman Matt was awesome to work with. Our family has bought several cars from him over the years. Always a delight. And my over 50 years of buying cars this is absolutely the most stress-free place to buy a car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Lebanon Ford. We’re glad to hear the Maverick and our service met your expectations. Your loyalty means a lot to our team.

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Bought a mazda cx 30 from them and couldn't be happier. They treated me like family and were overly nice, no i still don't want a water while I wait.

Bought a mazda cx 30 from them and couldn't be happier. They treated me like family and were overly nice, no i still don't want a water while I wait.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for choosing Lebanon Ford for your Mazda CX-30. We appreciate your feedback about our team's approach. Enjoy your new vehicle.

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After the outstanding service during our last vehicle purchase at Lebanon Ford, when ready to buy again we returned. We were a bit disappointed that our former salesman- Jesse Smith was no longer selling cars but had moved to the finance department. He greeted us warmly and introduced us to Tanner Moberly who he confidenced would serve us as effectively as he had. We gave Tanner the specifications as to what we were looking for. A few weeks passed…then the call. He believed he had found exactly what we wanted. It was a gem for sure! We made our decision that evening. The icing on the cake was finalizing the business side with our friend Jesse. There’s no doubt when we need another vehicle- Lebanon Ford will be our first stop!

After the outstanding service during our last vehicle purchase at Lebanon Ford, when ready to buy again we returned. We were a bit disappointed that our former salesman- Jesse Smith was no longer selling cars but had moved to the finance department. He greeted us warmly and introduced us to Tanner Moberly who he confidenced would serve us as effectively as he had. We gave Tanner the specifications as to what we were looking for. A few weeks passed…then the call. He believed he had found exactly what we wanted. It was a gem for sure! We made our decision that evening. The icing on the cake was finalizing the business side with our friend Jesse. There’s no doubt when we need another vehicle- Lebanon Ford will be our first stop!

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our team at Lebanon Ford. We're glad Tanner and Jesse were able to assist you well. We appreciate your continued trust in us.

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My overall experience at Lebanon Ford was great. Everyone was nice and willing to help in any way possible. The staff at Lebanon Ford has top knowledge with what they do which gives a customer like me more options to consider. The purchase of our vehicle was very easy and don’t take very long at all. Would recommend working with this dealership.

My overall experience at Lebanon Ford was great. Everyone was nice and willing to help in any way possible. The staff at Lebanon Ford has top knowledge with what they do which gives a customer like me more options to consider. The purchase of our vehicle was very easy and don’t take very long at all. Would recommend working with this dealership.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Lebanon Ford. We appreciate your recommendation and are glad our team could assist you effectively.

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Great, professional service from Matt McLaughlin made the buying process simple and straightforward. I would recommend buying from Lebanon Ford.

Great, professional service from Matt McLaughlin made the buying process simple and straightforward. I would recommend buying from Lebanon Ford.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your recommendation and are glad our team made the buying process straightforward. Thank you for choosing Lebanon Ford.

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Excellent customer service. Highly recommend. Got me exactly what I wanted, where I needed to be with no hassle.

Excellent customer service. Highly recommend. Got me exactly what I wanted, where I needed to be with no hassle.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Lebanon Ford. We appreciate your feedback.

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