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Foster Ford Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)
Sales hours: 8:00am to 2:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car buying experience!

Foster Ford is a breath of fresh air in the world of auto dealers! Scott and Jordan were friendly and helpful and fair. Thank you for a great experience! Highly recommend!!

Best car buying experience!

Foster Ford is a breath of fresh air in the world of auto dealers! Scott and Jordan were friendly and helpful and fair. Thank you for a great experience! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best thus far

After trying many different city dealers in multiple states over my lifetime, this is the first honest place I visited. I was met with friendly faces who actually listened to what was going on and helped me as soon as possible. Overall easy to communicate and made my stressful situation much easier. A job that another dealer was going to charge me $415 for was only going to be $200 at Foster Ford. 10/10 recommendation from me and I will only use them moving forward for all car related issues.

Best thus far

After trying many different city dealers in multiple states over my lifetime, this is the first honest place I visited. I was met with friendly faces who actually listened to what was going on and helped me as soon as possible. Overall easy to communicate and made my stressful situation much easier. A job that another dealer was going to charge me $415 for was only going to be $200 at Foster Ford. 10/10 recommendation from me and I will only use them moving forward for all car related issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Family

These guys treat you like family. Appreciate the fact I can go there and not get yanked around as a woman. I love my Edge. Best car I ever bought. Thanks.

Family

These guys treat you like family. Appreciate the fact I can go there and not get yanked around as a woman. I love my Edge. Best car I ever bought. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Waste of time

Contacted this dealer to get more information. I gave them all the information on my trade in and the reason for looking for a 3/4 to . It’s been over a week and they never replied. I guess I learned to pay attention to the reviews on a dealer from now on.

Waste of time

Contacted this dealer to get more information. I gave them all the information on my trade in and the reason for looking for a 3/4 to . It’s been over a week and they never replied. I guess I learned to pay attention to the reviews on a dealer from now on.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the reply. I'm not sure what truck you were looking for but inventory is at all time lows so we probably haven't found anything that might work for you or haven't received what you'd like. I'm sorry that it has taken longer than normal but these times have never been more difficult. It appears you are a ways away from us. If you would like to come see us you would see how we take pride in serving NE Kansas for over 30 years. I would like more information on this issue if you would please call and visit with me personally. Jordan Foster 785-364-4646

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Waste of time

Asked about a Ford F250 gave them all My questions and information. Never heard back completely understand why their reviews are horrible. Waste of time. Try another dealer.

Waste of time

Asked about a Ford F250 gave them all My questions and information. Never heard back completely understand why their reviews are horrible. Waste of time. Try another dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I'm sorry that it fell through the cracks. I'm not sure what happened or what truck you were looking at but inventory is at all time lows so it might not have been available at that time. We take pride in our customer service now as we have the previous 30+ years in business. If you feel inclined I would be glad to visit with you about the issue over the phone or in person. Jordan

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Reply

The request was sent well before 1 January. I don't have the date because I have since deleted the email as it has been such a long time with no response. Water under the bridge.

Reply

The request was sent well before 1 January. I don't have the date because I have since deleted the email as it has been such a long time with no response. Water under the bridge.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I'm sorry that happened but I never had notice of an email or phone contact with you thus the reason we were never in contact. I hope in the future that you would give us a call so you can see why we have been in business for a very long time.

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Great service and friendly!

We have bought several cars and trucks and had great luck with everything!

Great service and friendly!

We have bought several cars and trucks and had great luck with everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Terrible customer service

Terrible customer service. Service department was less than helpful when we needed a repair that fell under warranty because we did not buy our vehicle there. Said they would NOT honor a warranty after the 36,000 miles were up and said we better not come see them with an extended warranty because "they don't deal with those people". We had never been there before and will never go back.

Terrible customer service

Terrible customer service. Service department was less than helpful when we needed a repair that fell under warranty because we did not buy our vehicle there. Said they would NOT honor a warranty after the 36,000 miles were up and said we better not come see them with an extended warranty because "they don't deal with those people". We had never been there before and will never go back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I'm sorry this happened, per our policy all Ford warranty repairs are honored and completed reguardless where the vehicle was purchased. In the past we have had several aftermarket warranty companies who would not pay so with those we have a cash policy on repairs and we will reimburse what ever we can get collected. I'm here every day and would appreciate more information. Scott Foster 785 364 4646

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Foster Ford review

Been looking for a specific car and they are going out of their way to find the perfect match.I am pleased with the service they have provided.

Foster Ford review

Been looking for a specific car and they are going out of their way to find the perfect match.I am pleased with the service they have provided.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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