Pilson Auto Center

The entire process was very smooth with everyone I worked with. Buying a truck from out of state was as easy as purchasing one in person. Everyone was either able to answer my questions or get me in contact with someone who could in a timely manner.

I was in town visiting when my Jeep started acting up. Pilson got me in quickly and did the work reasonably. They are the best.

Oil change. No problems. Great price great waiting area. 5 stars.great customer service. Will come back again. Great dealership. Great location. Easy to access. Greaat

They picked up the car, serviced and checked out my problem, came back with a reasonable quote for repair and returned the car with no issues. My “Go To” service dealer.

Great experience. I live in Birmingham, AL and found a used car at Pilson in Mattoon, IL. I talked to Terry McFarland and he gave me the details and sent a video. Terry was very helpful and honest. I stressed that before I made a 450 mile trip, make sure the car was as described and everything worked. He assured me it was up to par. He was right. It was everything I expected. I purchased 5 cars from long distance and I must say this was my best experience. Great facility and nice people. No surprises. Refreshing. Keep up the good work!

Cory at Pilson was so helpful in the buying process. Very kind and down to earth with honest input. Definitely will refer our friends to Cory for future purchases.

Kristy and the Pilson team took great care of our every need and went above and beyond expectations. Everything was smooth and easy from the get go.

They were great in the front end, unfortunately I am still waiting on the truck to be picked up. My transaction started on the 27th of December. The 28th I confirmed purchase and gave a deposit. The deal included a new factory hitch to be installed by the 4th and the truck was to be picked up days later. We had a small change in the paperwork that was due to me and at that point it's like they stopped working on the deal. They recieved the money by wire on the 5th and I am still waiting for confirmation the truck shipped! I have called daily and they say it's out of there hands. They only positive point is they still answer the phone but have no answers. I contacted shipping companies myself and I could get dates so it's amazing they can't. Unfortunately I prepaid for them to provide that service and it has not happened. Steve "Lighting" has been the only value the company has provided. Maybe this post they requested will get an answer.

Drove 3 1/2 hours away to get the best deal on a car:) Thank you Logan and Pilson Ford for the excellent and professional experience on buying a 2016 Ford Edge.

Will never buy a car elsewhere, Pilson Ford set us up with exactly what we were looking for. Debbie Dick was a pleasure to work with