Pilson Auto Center

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4.4
(489 reviews)
Visit Pilson Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 8:00am–6:00pm
Tuesday 7:30am–5:30pm 8:00am–6:00pm
Wednesday 7:30am–5:30pm 8:00am–6:00pm
Thursday 7:30am–5:30pm 8:00am–6:00pm
Friday 7:30am–5:30pm 8:00am–6:00pm
Saturday 7:30am–12:00pm 8:00am–4:00pm
Sunday Closed Closed
New (217) 728-1684 (217) 728-1684
Used (217) 728-1688 (217) 728-1688
Service (217) 728-1685 (217) 728-1685

Inventory

See all 293 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2009.
If you're in the market for a Ford Fiat Chrysler Jeep Dodge or RAM you need to come into Dan Pilson Auto Center in Mattoon today. We stock a large selection of new and used cars at great prices. If you need assistance with choosing a new car obtaining financing or have service and repair questions our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Mattoon but we proudly serve the Effingham Charleston Decatur Champaign IL area with Ford Lincoln Chrysler Jeep Dodge and RAM vehicles.
If It's Pilson....It's Possible!

Service center

Phone number (217) 728-1685

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

4.4
(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Stellar

We went in looking for a new Jeep JL wrangler. My wife had a few specific options she wanted. Zach searched around their inventory and that of their sister dealership just up the road. The entire experience was pain free, no hassle and pressure free. We ended with a good deal and walked out with a new Jeep.

1.0

Will never recommend this dealership

I had numerous phone conversations pertaining to my trade and what I was looking to buy, it seemed like things were on course to be taken care of, went to the dealership, after a 3 hour drive, actually thinking that the drive was worth it, when I was told the appraisal on my car which supposedly came kbb, which was $10,000, less then what kbb had for my car as a trade in

Dealer response

Darren, we're not always perfect but we strive for a great customer experience everytime. Please let us know your last name so that we can look over your trade vehicle data again. Or you can reach out to us at (217) 234-6461 at your earliest convenience and we will do our best to resolve this with you.

5.0

Chris Whitley

We had the experience with Chris Whitley. He puts his customers first. We have purchased a lot of vehicles from him we can call him and months later he always reaches out and is willing to help. My vehicle quit working he sent help for me! He’s an amazing guy as well as a friend! He’s the best!

Dealer response

Michelle Evans, we're happy you found our staff to be so supportive during your experience here at Dan Pilson Auto Center Inc.

5.0

Battery replacement

My car was dead in my driveway and Pilson's called the wrecking service they use and within 30 minutes had my car towed and then let us know that it was indeed the battery and they replaced it for us right away. They did a great job and I am now back on the road.

Dealer response

Hi Bobbie Haycraft, thank you so much for your positive comments about Dan Pilson Auto Center Inc!

4.0

Oil Change

Did not use correct oil in my 09 JKU. It calls for Synthetic oil and they put a regular grade oil in it!

Dealer response

Hi Tracy, sorry for any confusion on your vehicle, however if you look at your repair ticket, you will see we used synthetic oil as requested. Any questions please reach out to us. Thanks you again for your business.

5.0

Ram Service

Just had routine service done, although it took a little longer than expected, but it wasn't really a big concern, I just figured they got a little busy.

Dealer response

Ronald Anderson, thanks for the great star-rating!

5.0

New truck purchase.

Great cust. serv. Streamlined process, no bs and very customer oriented. Steve Gordon A+++!

Dealer response

Charles Smith, thank you for your kind words and congratulations on your new vehicle!

1.0

Don't care if they kill a costumer

Bought a car, financial "expert" pushed warranty said it covered everything, but first time we needed work, to repair exhaust from coming into car which could have killed us, guess what, yep, not covered

5.0

The best honest and easiest

Kristy is the best to work with. We came to quick agreement on pricing, got better loan rate, the exact model we wanted, top trade, and delivery.

5.0

Buick envision

Good trade and nice car. Just bought it but I really like it

Dealer response

Janet England, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Enjoy your Buick Envision!

See all 489 reviews