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We went in looking for a new Jeep JL wrangler. My wife had a few specific options she wanted. Zach searched around their inventory and that of their sister dealership just up the road. The entire experience was pain free, no hassle and pressure free. We ended with a good deal and walked out with a new Jeep.
Will never recommend this dealership
I had numerous phone conversations pertaining to my trade and what I was looking to buy, it seemed like things were on course to be taken care of, went to the dealership, after a 3 hour drive, actually thinking that the drive was worth it, when I was told the appraisal on my car which supposedly came kbb, which was $10,000, less then what kbb had for my car as a trade in
Darren, we're not always perfect but we strive for a great customer experience everytime. Please let us know your last name so that we can look over your trade vehicle data again. Or you can reach out to us at (217) 234-6461 at your earliest convenience and we will do our best to resolve this with you.
We had the experience with Chris Whitley. He puts his customers first. We have purchased a lot of vehicles from him we can call him and months later he always reaches out and is willing to help. My vehicle quit working he sent help for me! He’s an amazing guy as well as a friend! He’s the best!
Michelle Evans, we're happy you found our staff to be so supportive during your experience here at Dan Pilson Auto Center Inc.
My car was dead in my driveway and Pilson's called the wrecking service they use and within 30 minutes had my car towed and then let us know that it was indeed the battery and they replaced it for us right away. They did a great job and I am now back on the road.
Hi Bobbie Haycraft, thank you so much for your positive comments about Dan Pilson Auto Center Inc!
Did not use correct oil in my 09 JKU. It calls for Synthetic oil and they put a regular grade oil in it!
Hi Tracy, sorry for any confusion on your vehicle, however if you look at your repair ticket, you will see we used synthetic oil as requested. Any questions please reach out to us. Thanks you again for your business.
Just had routine service done, although it took a little longer than expected, but it wasn't really a big concern, I just figured they got a little busy.
Ronald Anderson, thanks for the great star-rating!
New truck purchase.
Great cust. serv. Streamlined process, no bs and very customer oriented. Steve Gordon A+++!
Charles Smith, thank you for your kind words and congratulations on your new vehicle!
Don't care if they kill a costumer
Bought a car, financial "expert" pushed warranty said it covered everything, but first time we needed work, to repair exhaust from coming into car which could have killed us, guess what, yep, not covered
The best honest and easiest
Kristy is the best to work with. We came to quick agreement on pricing, got better loan rate, the exact model we wanted, top trade, and delivery.
Good trade and nice car. Just bought it but I really like it
Janet England, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Enjoy your Buick Envision!