Pilson Auto Center

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4.7
(466 reviews)
Visit Pilson Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 8:00am–6:00pm
Tuesday 7:30am–5:30pm 8:00am–6:00pm
Wednesday 7:30am–5:30pm 8:00am–6:00pm
Thursday 7:30am–5:30pm 8:00am–6:00pm
Friday 7:30am–5:30pm 8:00am–6:00pm
Saturday 7:30am–12:00pm 8:00am–4:00pm
Sunday Closed Closed
New (217) 728-1684 (217) 728-1684
Used (217) 728-1688 (217) 728-1688
Service (217) 728-1685 (217) 728-1685

Inventory

See all 312 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2009.
If you're in the market for a Ford Fiat Chrysler Jeep Dodge or RAM you need to come into Dan Pilson Auto Center in Mattoon today. We stock a large selection of new and used cars at great prices. If you need assistance with choosing a new car obtaining financing or have service and repair questions our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Mattoon but we proudly serve the Effingham Charleston Decatur Champaign IL area with Ford Lincoln Chrysler Jeep Dodge and RAM vehicles.
If It's Pilson....It's Possible!

Service center

Phone number (217) 728-1685

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

4.7
(466 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Out of state purchase

The entire process was very smooth with everyone I worked with. Buying a truck from out of state was as easy as purchasing one in person. Everyone was either able to answer my questions or get me in contact with someone who could in a timely manner.

Dealer response

Thanks Damon! We're glad you found the whole online process easy! Enjoy your new truck!

5.0

Great dealership

I was in town visiting when my Jeep started acting up. Pilson got me in quickly and did the work reasonably. They are the best.

Dealer response

Thanks for the 5 stars Michael! Glad we were able to help and get you back on the road.

5.0

Oil change

Oil change. No problems. Great price great waiting area. 5 stars.great customer service. Will come back again. Great dealership. Great location. Easy to access. Greaat

Dealer response

Thanks for your business Rocky!

5.0

Service you can count on

They picked up the car, serviced and checked out my problem, came back with a reasonable quote for repair and returned the car with no issues. My “Go To” service dealer.

Dealer response

Thanks for the kind words!

5.0

Great Experience

Great experience. I live in Birmingham, AL and found a used car at Pilson in Mattoon, IL. I talked to Terry McFarland and he gave me the details and sent a video. Terry was very helpful and honest. I stressed that before I made a 450 mile trip, make sure the car was as described and everything worked. He assured me it was up to par. He was right. It was everything I expected. I purchased 5 cars from long distance and I must say this was my best experience. Great facility and nice people. No surprises. Refreshing. Keep up the good work!

5.0

Cory at Pilson

Cory at Pilson was so helpful in the buying process. Very kind and down to earth with honest input. Definitely will refer our friends to Cory for future purchases.

5.0

Great service and even better people

Kristy and the Pilson team took great care of our every need and went above and beyond expectations. Everything was smooth and easy from the get go.

1.0

worst experience, have delivery details in writing

They were great in the front end, unfortunately I am still waiting on the truck to be picked up. My transaction started on the 27th of December. The 28th I confirmed purchase and gave a deposit. The deal included a new factory hitch to be installed by the 4th and the truck was to be picked up days later. We had a small change in the paperwork that was due to me and at that point it's like they stopped working on the deal. They recieved the money by wire on the 5th and I am still waiting for confirmation the truck shipped! I have called daily and they say it's out of there hands. They only positive point is they still answer the phone but have no answers. I contacted shipping companies myself and I could get dates so it's amazing they can't. Unfortunately I prepaid for them to provide that service and it has not happened. Steve "Lighting" has been the only value the company has provided. Maybe this post they requested will get an answer.

5.0

Best experience buying a car

Drove 3 1/2 hours away to get the best deal on a car:) Thank you Logan and Pilson Ford for the excellent and professional experience on buying a 2016 Ford Edge.

4.0

Found what we wanted at a better price than we wer

Will never buy a car elsewhere, Pilson Ford set us up with exactly what we were looking for. Debbie Dick was a pleasure to work with

Read all 466 reviews