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Pilson Auto Center

(932 reviews)
Visit Pilson Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (217) 728-1684 (217) 728-1684
Used (217) 728-1688 (217) 728-1688
Service (217) 728-1685 (217) 728-1685

Inventory

See all 340 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2009.
If you're in the market for a Ford Lincoln Chrysler Jeep Dodge RAM or Fiat you need to come into Dan Pilson Auto Center in Mattoon today. We stock a large selection of new and used cars at great prices. If you need assistance with choosing a new car obtaining financing or have service and repair questions our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Mattoon but we proudly serve the Effingham Charleston Decatur Champaign IL area with Ford Lincoln Chrysler Jeep Dodge and RAM vehicles.
If It's Pilson....It's Possible!

Service center

Phone number (217) 728-1685

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

(932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fast service made appointment and they were right on time.Impressed with this particular dealership

Fast service made appointment and they were right on time.Impressed with this particular dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This is not the first vehicle we've bought from Kristie. She made the process easy. Everyone was friendly and helpful.

This is not the first vehicle we've bought from Kristie. She made the process easy. Everyone was friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealership has the best service. Would recommend this place to anyone that needs quality work done quickly and efficiently.

This dealership has the best service. Would recommend this place to anyone that needs quality work done quickly and efficiently.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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My wife Cherie and I received most excellent attention and service from the time I called and Matt took the call. Peyton was most helpful with showing and explaining and discussing the vehicle. And last Max was very knowledgeable and took time with us. We were met that with nothing but professionalism in every aspect!! Coffee was good but could use a soda machine !! Thanks💥🇺🇸

My wife Cherie and I received most excellent attention and service from the time I called and Matt took the call. Peyton was most helpful with showing and explaining and discussing the vehicle. And last Max was very knowledgeable and took time with us. We were met that with nothing but professionalism in every aspect!! Coffee was good but could use a soda machine !! Thanks💥🇺🇸

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealership is good to work with. Dave was my sales person and was very informative, answering all my questions.

Dealership is good to work with. Dave was my sales person and was very informative, answering all my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Kristy did an excellent job! The process was quick and easy and they were willing to work with you!

Kristy did an excellent job! The process was quick and easy and they were willing to work with you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dylan, Thank you for the great review! We’re glad Kristy made your experience quick, easy, and stress-free while working with you to make everything come together. We appreciate you choosing Pilson and hope you’re enjoying your new vehicle!

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Kristy was great and answered every question we had about the vehicles we looked at

Kristy was great and answered every question we had about the vehicles we looked at

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jonathan, Thank you for the great review! We’re so glad Kristy was helpful and took the time to answer all of your questions as you explored your options. We truly appreciate your business and hope you found the perfect vehicle for you!

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Had a great experience with Kristy! She was friendly, helpful, and made the whole process easy. Definitely recommend her if you’re looking for a vehicle!

Had a great experience with Kristy! She was friendly, helpful, and made the whole process easy. Definitely recommend her if you’re looking for a vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We’re so glad Kristy made your experience friendly, helpful, and easy from start to finish. We truly appreciate your recommendation and your business, and we hope you’re enjoying your vehicle!

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Kristy was the best!! We came in with 0 expectations due to previous bad experiences in car buying elsewhere. We ended up leaving in a dream vehicle after only a couple hours of being there! It wasn't a whole day process and she gave space for my husband and I to make a decision that we both felt good about when we left 😀 10/10 recommend

Kristy was the best!! We came in with 0 expectations due to previous bad experiences in car buying elsewhere. We ended up leaving in a dream vehicle after only a couple hours of being there! It wasn't a whole day process and she gave space for my husband and I to make a decision that we both felt good about when we left 😀 10/10 recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Desirae, Thank you so much for the wonderful review! We’re thrilled Kristy was able to turn your past car-buying experiences around and help you find your dream vehicle. We love hearing that the process was quick, comfortable, and pressure-free, and that she gave you both the space to make the decision that felt right. We truly appreciate the 10/10 recommendation and hope you’re loving your new ride! 😀

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Highly recommend Pilson Jeep! From the sales team to the service center, every experience has been excellent. I have purchased several Jeeps from Kristy G., and she always goes above and beyond to make sure you’re taken care of. If you’re looking for a great dealership with outstanding customer service, Pilson Jeep is the place to go!

Highly recommend Pilson Jeep! From the sales team to the service center, every experience has been excellent. I have purchased several Jeeps from Kristy G., and she always goes above and beyond to make sure you’re taken care of. If you’re looking for a great dealership with outstanding customer service, Pilson Jeep is the place to go!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brandon, Thank you for the amazing review and for continuing to choose Pilson Jeep! We’re so glad to hear that both our sales and service teams have consistently provided you with excellent experiences. Kristy will be thrilled to know her dedication and willingness to go above and beyond have made such a lasting impression. We truly appreciate your loyalty, your recommendation, and the opportunity to help with several of your Jeeps over the years!

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