Skip to main content

Pilson Auto Center

(531 reviews)
Visit Pilson Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (217) 728-1684 (217) 728-1684
Used (217) 728-1688 (217) 728-1688
Service (217) 728-1685 (217) 728-1685

Inventory

See all 389 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2009.
If you're in the market for a Ford Lincoln Chrysler Jeep Dodge RAM or Fiat you need to come into Dan Pilson Auto Center in Mattoon today. We stock a large selection of new and used cars at great prices. If you need assistance with choosing a new car obtaining financing or have service and repair questions our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Mattoon but we proudly serve the Effingham Charleston Decatur Champaign IL area with Ford Lincoln Chrysler Jeep Dodge and RAM vehicles.
If It's Pilson....It's Possible!

Service center

Phone number (217) 728-1685

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

(531 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Our experience was AMAZING. Kristy went above and beyond to help us find the right car for us and our needs, and she made the whole experience smooth and easy. There were so many great cars to choose from it was tough to decide which one we liked the best. Highly recommend Kristy and we definitely will come back again for our next car.

Our experience was AMAZING. Kristy went above and beyond to help us find the right car for us and our needs, and she made the whole experience smooth and easy. There were so many great cars to choose from it was tough to decide which one we liked the best. Highly recommend Kristy and we definitely will come back again for our next car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Susan, thank you for the amazing review! We’re so glad Kristy was able to help you find the right vehicle and made the entire process smooth and easy. Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Shopping experience was AMAZING! Kristy went above and beyond in the task of searching for the right vehicle to suit our needs. Lots of great choices, and the process was easy from start to finish. Highly recommend Kristy and Pilson for a great car shopping experience!

Shopping experience was AMAZING! Kristy went above and beyond in the task of searching for the right vehicle to suit our needs. Lots of great choices, and the process was easy from start to finish. Highly recommend Kristy and Pilson for a great car shopping experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the wonderful review! We’re thrilled to hear Kristy went above and beyond to help you find the right vehicle and made the entire process easy from start to finish. We truly appreciate your recommendation and are grateful you chose Pilson. Enjoy your new vehicle!

Show full review

Working with Kristy was the smoothest car buying experience. As a Sales Rep. she was very accommodating to my requests and concerns, and had exceptional follow up- even after my purchase was complete. I would highly recommend her to anyone that is currently car shopping, and would return to her again if I was in the market to buy another vehicle.

Working with Kristy was the smoothest car buying experience. As a Sales Rep. she was very accommodating to my requests and concerns, and had exceptional follow up- even after my purchase was complete. I would highly recommend her to anyone that is currently car shopping, and would return to her again if I was in the market to buy another vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Christin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Pilson Auto Center Inc.

Show full review

Kristy is a wonderful asset to the dealership , I will only see her for any of my needs

Kristy is a wonderful asset to the dealership , I will only see her for any of my needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

James, We're glad to hear Kristy delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Show full review

We had a great experience buying a car from Pilson Auto with the help of Kristy Goeckner. She made the entire process easy, quick, and stress-free from start to finish. She was helpful, friendly, and made everything go smoothly. She took the time to walk us through installing the Ford app and making sure everything was set up correctly.

We had a great experience buying a car from Pilson Auto with the help of Kristy Goeckner. She made the entire process easy, quick, and stress-free from start to finish. She was helpful, friendly, and made everything go smoothly. She took the time to walk us through installing the Ford app and making sure everything was set up correctly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sydney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Pilson Auto Center Inc. Kristy will be happy to hear she earned 5 stars!

Show full review

Kristy was very helpful and knowledgeable about the new vehicle we purchased. She answered all of our questions and concerns to make it a great experience.

Kristy was very helpful and knowledgeable about the new vehicle we purchased. She answered all of our questions and concerns to make it a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Faith, we appreciate you taking the time to leave us this feedback about Kristy and your experience at Pilson's!

Show full review

I have bought two cars there from Kristy and she has been excellent. She listens to what you want knows the inventory and practically chooses the car for you so that when you actually get out there to look at it you’ve already decided to buy it because she’s already done all work.

I have bought two cars there from Kristy and she has been excellent. She listens to what you want knows the inventory and practically chooses the car for you so that when you actually get out there to look at it you’ve already decided to buy it because she’s already done all work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

You are very kind Mary Stewart, thank you so much for your feedback and review on Kristy and the service she provides. It is incredible customers like you, that honor us with your business, which allows us to continue serving the community and providing the best deals and customer service. For that, we are eternally grateful; Thank you!

Show full review

Kristy was great to work with and got me what I wanted. Thank you love it!

Kristy was great to work with and got me what I wanted. Thank you love it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Brian E Setzer, thank you for your kind words and congratulations on your new vehicle!

Show full review

Extremely happy Great service Went beyond expectations Family friendly Will definitely be getting ahold of Pilson on next purchase

Extremely happy Great service Went beyond expectations Family friendly Will definitely be getting ahold of Pilson on next purchase

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kyle, thank you for your kind words and congratulations on your new vehicle! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Show full review

Kristy was amazing to work with, she set me up with exactly what I had in mind. Thank you for everything!

Kristy was amazing to work with, she set me up with exactly what I had in mind. Thank you for everything!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lexie, It means so much to us to have earned your trust in our business! Congrats on your new to you vehicle and we will let Kristy know she earned 5 stars!

Show full review
See all 531 reviews

Related searches near you