Pilson Auto Center

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4.7
(472 reviews)
Visit Pilson Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 8:00am–6:00pm
Tuesday 7:30am–5:30pm 8:00am–6:00pm
Wednesday 7:30am–5:30pm 8:00am–6:00pm
Thursday 7:30am–5:30pm 8:00am–6:00pm
Friday 7:30am–5:30pm 8:00am–6:00pm
Saturday 7:30am–12:00pm 8:00am–4:00pm
Sunday Closed Closed
New (217) 728-1684 (217) 728-1684
Used (217) 728-1688 (217) 728-1688
Service (217) 728-1685 (217) 728-1685

Inventory

See all 334 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2009.
If you're in the market for a Ford Fiat Chrysler Jeep Dodge or RAM you need to come into Dan Pilson Auto Center in Mattoon today. We stock a large selection of new and used cars at great prices. If you need assistance with choosing a new car obtaining financing or have service and repair questions our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Mattoon but we proudly serve the Effingham Charleston Decatur Champaign IL area with Ford Lincoln Chrysler Jeep Dodge and RAM vehicles.
If It's Pilson....It's Possible!

Service center

Phone number (217) 728-1685

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

4.7
(472 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great small truck!

Our sales person went out of his way to work with us and get us just the vehicle we wanted at a price we could afford! This truck checks all the boxes it?s roomy and comfortable!

Dealer response

Hi Steven Calhoun, thank you so much for your positive comments about Dan Pilson Auto Center Inc!

1.0

Sales person didn't care

Salesman didn't even attempt to sale me the vehicle I had came to look at, asked no questions, put negative effort in, it felt like I was trying to sale the vehicle to myself with how little they tried. Drove 2 hours to be met by a disinterested saleperson.

Dealer response

M R, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Pilson Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Our team will be contacting you to see if there is something we can do.

5.0

The best car buying experience ever!

Fast, easy, transparent, friendly. I highly recommend this dealership! We purchased a 22 Yukon Denali and we were thrilled with the process! Look no further than Pilson Automotive Group. I have never had such a pleasant experience purchasing a vehicle and we will definitely be back.

Dealer response

Angiep, we're so glad that we were able to go above and beyond your expectations!

5.0

Great experience!!

Nicole was very easy to work with. We had our deal agreed on before she even physically saw my trade. The dealership offered my trade request without any debate. I was in and out in under 2 hours.

Dealer response

Mark, thank you for your wonderful response to the quality of service our Staff provides!

5.0

Out of state Jeep purchase

Found a 2016 Jeep Unlimited online at Pilson Ford after a long series of online searches, and a few deals that just didn’t come together with some other dealers. Solidified the rough details of the deal and my trade, then I made the 5 hour drive (they offered transport but I chose to road trip). Like most car deals there was some things I needed and expected, and of course the dealer has things that they need and expect. But we found the sweet spot where we could make a deal that met both of our needs, and made the deal! The Jeep is really cool and in the short time I have had it I have gotten so many compliments. Thanks to the Pilson crew, Nicole, and Drew for helping make this happen for me. Appreciate you all!

1.0

Stay away

They handed me paperwork and lied to me about what I was signing. That gap insurance didn't cover what I clearly stated I would be using it for. This is the place to go if you like being screwed.

Dealer response

Tyler Wilson, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Pilson Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We understand our management team has been trying to reach out to you to discuss and resolve your concern.

5.0

Out of state purchase

The entire process was very smooth with everyone I worked with. Buying a truck from out of state was as easy as purchasing one in person. Everyone was either able to answer my questions or get me in contact with someone who could in a timely manner.

Dealer response

Thanks Damon! We're glad you found the whole online process easy! Enjoy your new truck!

5.0

Great dealership

I was in town visiting when my Jeep started acting up. Pilson got me in quickly and did the work reasonably. They are the best.

Dealer response

Thanks for the 5 stars Michael! Glad we were able to help and get you back on the road.

5.0

Oil change

Oil change. No problems. Great price great waiting area. 5 stars.great customer service. Will come back again. Great dealership. Great location. Easy to access. Greaat

Dealer response

Thanks for your business Rocky!

5.0

Service you can count on

They picked up the car, serviced and checked out my problem, came back with a reasonable quote for repair and returned the car with no issues. My “Go To” service dealer.

Dealer response

Thanks for the kind words!

Read all 472 reviews