Reviews
Talal, our sales rep, was great.
Talal, our sales rep, was great. He was patient as we worked through all of the options, working hard to make sure we get into exactly the right car for us. He stayed late one night and came early the next day. Can't say enough good things about his service.
Talal, our sales rep, was great.
Talal, our sales rep, was great. He was patient as we worked through all of the options, working hard to make sure we get into exactly the right car for us. He stayed late one night and came early the next day. Can't say enough good things about his service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love Jim who is patient and just a solid person to work
Love Jim who is patient and just a solid person to work with . He helped us a ton. 2rd car bought from him.
Love Jim who is patient and just a solid person to work
Love Jim who is patient and just a solid person to work with . He helped us a ton. 2rd car bought from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jim provided such a positive experience at Arapahoe KIA! Thank you for your continued trust in us, and enjoy your new car!
Our salesman, Jose, was most helpful in showing us cars,
Our salesman, Jose, was most helpful in showing us cars, and explaining all the new technology features.
Our salesman, Jose, was most helpful in showing us cars,
Our salesman, Jose, was most helpful in showing us cars, and explaining all the new technology features.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jose was able to assist you with all the new technology features at Arapahoe KIA. Thank you for sharing your experience, and we hope you're enjoying your new car!
Great service I like customer service and I enjoy the
Great service I like customer service and I enjoy the service that was given to me.
Great service I like customer service and I enjoy the
Great service I like customer service and I enjoy the service that was given to me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mesay! Thank you for leaving us this five-star review and for your kind words about our service team at Arapahoe KIA! We'll see you next time!
Jon and team were a pleasure to work with and made my
Jon and team were a pleasure to work with and made my purchase quick and easy.
Jon and team were a pleasure to work with and made my
Jon and team were a pleasure to work with and made my purchase quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi D. Joyce! Thank you for leaving us this five-star review and kind words about Jon and our sales team at Arapahoe KIA! We'll see you next time!
The process for purchasing a vehicle was made very easy
The process for purchasing a vehicle was made very easy online and at the dealership. I came from out of state to purchase the vehicle and they had me in and out in no time. The vehicle was ready for me when I arrived. Dealing with them and being updated almost all week prior to purchase let me know they were going to take care of me. I appreciate everyone that helped me at the dealership get into my new vehicle and a huge shout out to Chidozie for helping me through it from start to finish!
The process for purchasing a vehicle was made very easy
The process for purchasing a vehicle was made very easy online and at the dealership. I came from out of state to purchase the vehicle and they had me in and out in no time. The vehicle was ready for me when I arrived. Dealing with them and being updated almost all week prior to purchase let me know they were going to take care of me. I appreciate everyone that helped me at the dealership get into my new vehicle and a huge shout out to Chidozie for helping me through it from start to finish!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Charlotte! We're delighted to hear that your experience with Arapahoe KIA was seamless and efficient, especially coming from out of state! It's great to know Chidozie and the team kept you updated throughout the process at Arapahoe KIA. Enjoy your new vehicle, and thank you for choosing us!
The professionalism, courtesy, thoroughness, and
The professionalism, courtesy, thoroughness, and knowledge displayed by Townson was exceptional! He went out of his way to support our search for replacement vehicles. With each vehicle chosen, he took the time to get each vehicle delivered to our trusted mechanic for their evaluation. Even though each vehicle had good carfax and passed your multi point inspections program, there were severe problems with the first four vehicles that we test drove. One of them had symptoms of a failing transmission. One of them had been damaged in an accident that was not reported on the carfax or your inspection. The other two had serious fault code errors for safety features that could not be cleared. Towson was unable to share with us any of your multi point inspection reports. In each of these cases, your inspection or the carfax should have shown the problems and they either should have been corrected or the vehicle should not have been offered for sale. All of this was way beyond Townson's knowledge and responsibility. He did his best to bring these matters to the attention of management, to no avail. He helped us thoroughly with the process to purchase the Toyota RAV4 because it passed our mechanic's inspection. We are disappointed that there is only one key fob, there are not floor mats, and there is no front license plate mount provided, as required by the State of Colorado motor vehicle laws, for the purchased vehicle. Tina, in your finance office, was very professional and accommodating in completing the purchase. We appreciate her guidance on working with Colo DMV on securing the title and license. The two employees rated below, Courtney and Morgann, we never had the pleasure of meeting.
The professionalism, courtesy, thoroughness, and
The professionalism, courtesy, thoroughness, and knowledge displayed by Townson was exceptional! He went out of his way to support our search for replacement vehicles. With each vehicle chosen, he took the time to get each vehicle delivered to our trusted mechanic for their evaluation. Even though each vehicle had good carfax and passed your multi point inspections program, there were severe problems with the first four vehicles that we test drove. One of them had symptoms of a failing transmission. One of them had been damaged in an accident that was not reported on the carfax or your inspection. The other two had serious fault code errors for safety features that could not be cleared. Towson was unable to share with us any of your multi point inspection reports. In each of these cases, your inspection or the carfax should have shown the problems and they either should have been corrected or the vehicle should not have been offered for sale. All of this was way beyond Townson's knowledge and responsibility. He did his best to bring these matters to the attention of management, to no avail. He helped us thoroughly with the process to purchase the Toyota RAV4 because it passed our mechanic's inspection. We are disappointed that there is only one key fob, there are not floor mats, and there is no front license plate mount provided, as required by the State of Colorado motor vehicle laws, for the purchased vehicle. Tina, in your finance office, was very professional and accommodating in completing the purchase. We appreciate her guidance on working with Colo DMV on securing the title and license. The two employees rated below, Courtney and Morgann, we never had the pleasure of meeting.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Grant was awesome!
Grant was awesome!! After having a horrible week trying to figure out what vehicle to look since I drive for a living, Grant may it insanely easy. He had the perfect color, model and package for me. Easiest experience for a process that should have been more stressful! Definitely going to ask and recommend Grant for all car needs going forward!
Grant was awesome!
Grant was awesome!! After having a horrible week trying to figure out what vehicle to look since I drive for a living, Grant may it insanely easy. He had the perfect color, model and package for me. Easiest experience for a process that should have been more stressful! Definitely going to ask and recommend Grant for all car needs going forward!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kristin, we're delighted to hear that Grant made your car-buying experience so smooth at Arapahoe KIA! It's great knowing he could find the perfect vehicle for you. Thanks for recommending him and trusting us with your automotive needs!
Salesperson Sara is excellent, Knowledgeable and easy to
Salesperson Sara is excellent, Knowledgeable and easy to work with. Overall experience was low-stress.
Salesperson Sara is excellent, Knowledgeable and easy to
Salesperson Sara is excellent, Knowledgeable and easy to work with. Overall experience was low-stress.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Sara provided you with a knowledgeable and low-stress experience at Arapahoe KIA. Thank you for sharing your positive feedback!
Jim was very thorough, knowledgeable & not high
Jim was very thorough, knowledgeable & not high pressured. I would recommend the dealership & Jim to anyone.
Jim was very thorough, knowledgeable & not high
Jim was very thorough, knowledgeable & not high pressured. I would recommend the dealership & Jim to anyone.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jim provided a thorough and pressure-free experience at Arapahoe KIA. Thank you for recommending us, and we look forward to assisting more customers like you!