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The sales staff lied time after time. When I told them I was unhappy they just started dodging my calls... After the purchase of 3 or 4 new GM's in the last 10 years... I was disrespected by the sales staff.
Great people they make you fill like family service was outstanding very friendly
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Rodney Osburn, email@example.com, 765-653-8426
Very nice people to deal with. Even washed my car.
Sandra , we are glad to hear you enjoyed your recent visit to our service department. At York Chevrolet Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Rodney Osburn, firstname.lastname@example.org, 765-653-8426
York?s Auto Group Service Staff ALWAYS does a terrific job of taking care of my service needs!
Thank you for the positive review, Mike and thank you for continually trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rodney Osburn, email@example.com, 765-653-8426
Purchase of Chevy Spark
Ian was great to work with and the entire process went very smoothly. I would definitely buy another vehicle from York Chevrolet!
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Rodney Osburn, firstname.lastname@example.org, 765-653-8426
The easiest car buying experience
We saw the car that we wanted on the website. We talked to Rick on Tuesday. We did the finance part on line and was in the car on Thursday afternoon. This seriously was the easiest hassle- free car buying experience I have ever experienced in my lifetime. I highly recommend this dealership and especially Rick Wright to everyone.
Service of vehicle
Can't be trusted. All I wanted was my Yukon serviced. They tried to give me list of unnecessary repairs. Now I know I can't trust them and I have to take my vehicles elsewhere.
That is not the kind of experience we seek to provide, Angela. Please contact us when you can so we can address this together. Best, Rodney Osburn, email@example.com, 765-653-8426
Another new car buy.
The sales staff is great. Christy is the only sales lady we deal with. I bought a GMC Terrain to surprise my wife for Christmas. She couldn’t of helped anymore perfect than she did. I have bought several other brand new cars from this dealership and she is the only one I will work with. Real honest words go a long way. Rodney Osborn is always a big help also. Kind Regards, Tom Ross
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Christy was able to meet your needs. At York Chevrolet Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Rodney Osburn, firstname.lastname@example.org, 765-653-8426
Love this place
Excellent service. Great waiting room. Didn't take forever. Customer service very friendly
Tanggie, thank you for your kind words. We feel our service department is what makes York Chevrolet Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, Rodney Osburn, email@example.com, 765-653-8426
"Didn't have time to waste."
So I came in to look at a car told it should fit my price points etc , it did not so instead it was a Buick encore i was showed next. Wasn't too thrilled about it after being shown other cars, but the sales man said they could get my old ring out of my car I saw fall down in the counsel. they were so sweet. After trading cars I had been messaging the dealer for 3 days (March 5th-March8th)back and fourth about the ring, said they had tried once, and they were having another guy try. I messaged him March 12th asking of anyword since no one ever got back to me in the previous days. He said oh I think they're getting into it today ill double check. then I got a text back 3 days after that (March 15th) that they did it finally and couldn't find it. That i personally saw fall down there, and i called because I HAVE to have that ring back its in a contract, which was expressed to the salesman during the purchase. I was speaking to Rodney about what can we do, can i return the car and get mine back since they can't get it out, do they honor buyers remorse or offer a return policy 30 days etc as I know some do. He got upset, very rude, and short quickly. HE said i set your car to the side 3 days already, I'm not wasting more time and money on this. I do not have the time. You can not return it, it is already a done deal. I need to have ur car ready to sell. No we do not honor buyers remorse either. There is no returning your new car. He was very rude and short tempered. this review is about the disappointment treatment by this Rodent guy, because they already have my money. Tony my salesman was great very sweet and helpful.