Crouse Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 25, 2019

    Brady Crouse was genuinely interested in providing a truck for me that I would be completely happy with. It was nice, for a change, to have a buying experience... where the sales force cares as much about me as commissions or profits.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Claude, congratulations on your new truck! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly... appreciate your business and look forward to your next visit with us!

  • 5.0 out of 5
    July 19, 2019

    Great Hassle free experience. Brady was a great sales person and I feel I got the best deal. He was very amenable to my requests and helped me through... the process. I was in and out I. Less than an hour. Great dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Dave, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your... business and look forward to your next visit with us!

  • 5.0 out of 5
    May 25, 2019

    We had an absolutely fabulous experience buying a truck from Lewis Drake at Crouse Ford. There was no pressure or attempt to talk us up to a higher priced... model. He was responsive, kind and gave us a good price. Next time I'm in the market for a new Ford, I'll definitely come back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your buying experience, Leah! Congratulations on your new purchase! We greatly appreciate your business! We try to meet ...and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

  • 5.0 out of 5
    May 24, 2019

    Brad, Dave, and Debbie were very professional and made the whole process easy and comfortable. This was our first time dealing with Crouse Ford, and we... would recommend them to our friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tom and Robbin, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the... level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

  • 5.0 out of 5
    February 25, 2019

    Brad,Dave and Debbie are very nice to deal with. No pressure !We drove the Flex and the Expedition Max. My wife and I both fell in love with the Expedition!... It fits our family needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your business thanks for the 5 star rating!!! We strive to make all of our deals hassle free with no pressure... Hope you enjoy your 2...018 Expedition!

  • 5.0 out of 5
    January 2, 2019

    Lewis and Debbie made car shopping easy! Thank you for making my life a little bit easier . I am a very satisfied repeat customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your buying experience, Patricia! We greatly appreciate your business and loyalty! We try to meet and exceed the expecta...tions of all our customers! We look forward to continuing to support you in the future.

  • 5.0 out of 5
    December 31, 2018

    Thank you Brady Crouse for making this transaction so pleasant, easy and fast! No haggeling and prices are great. We will definitely be back for another... purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for such a great review, Buzz and Fran. It was such a pleasure serving you! See you next time!

  • 5.0 out of 5
    December 4, 2018

    Can’t say enough what a great experience we had shopping at Crouse Ford Taneytown, MD and purchasing our King Ranch truck . Lewis Drake was the perfect... salesman and had the entire deal done in no time at all. Not pushy, listened to what we were looking for , didn’t push other vehicles on us and had one waiting and warmed up to climb into! From my initial phone call speaking to Mr. Brown to the end of the night working with Debbie and getting the 0% financing I could not have wished for a better experience. I would highly recommend Crouse Ford and especially Lewis!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for sharing your buying experience here at Crouse Ford. At Crouse Ford we strive to make every deal hassle free. We appreciate your b...usiness!!!

  • 5.0 out of 5
    December 8, 2017

    I just want everyone to know, KYLE is amazing. He is on top of any car troubles,warranties etc. I've never had issues dealing with him, i have had some... issues with my ford explorer, and he has been very professional and courteous, and consumes his day around your vehicle and time. He will fit you in, and give you a reasonable timeline for your vehicle. I will always call them for future care of my car, maintenance etc. My car runs like a gem, and will always at crouse ford service Thank you so much from the ibanez family!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Beth, we are so happy to hear about your 5-star service experience! We greatly appreciate your business and look forward to your next visit with us...!

  • 5.0 out of 5
    March 11, 2017

    I leased a Focus from Brady at Crouse Ford. At the time he had told me they hadn't done many lease deals. Could have fooled me. He gave me a great price,... and everything went very smoothly from the beginning of the lease until the end.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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