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Crouse Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(38 reviews)
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Friendly local Ford dealer

If you are looking for a friendly, courteous place to buy a car it is Crouse Ford. From the moment I walked in the door I felt at ease it what could be a stressful environment. My salesperson was Jim Lash and he was extremely helpful during the test drive and then finding the model I wanted. Debbie Strine led me through the closing process in a relaxed manner and the owner, Dave Crouse, greeted me and thanked me for my new purchase. This was a pleasurable experience and I highly recommend Crouse Ford.

5.0

Friendly local Ford dealer

If you are looking for a friendly, courteous place to buy a car it is Crouse Ford. From the moment I walked in the door I felt at ease it what could be a stressful environment. My salesperson was Jim Lash and he was extremely helpful during the test drive and then finding the model I wanted. Debbie Strine led me through the closing process in a relaxed manner and the owner, Dave Crouse, greeted me and thanked me for my new purchase. This was a pleasurable experience and I highly recommend Crouse Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Purchasing a New Car

I just purchased my fifth car from Crouse Ford. Over the years I have found Crouse to be honest and dependable. I can remember few times that a problem was not fixed the first time. If it wasn't, they made it right. I appreciated the assistance that David Crouse provided in helping me choose the right car. I also thank Tyler Crouse for giving me an orientation about the Edge.

5.0

Purchasing a New Car

I just purchased my fifth car from Crouse Ford. Over the years I have found Crouse to be honest and dependable. I can remember few times that a problem was not fixed the first time. If it wasn't, they made it right. I appreciated the assistance that David Crouse provided in helping me choose the right car. I also thank Tyler Crouse for giving me an orientation about the Edge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

One of the best Dealers in MD!

Crouse Ford was a pleasure to do business with. I dealt with Lewis who was very professional and didn't try to hassle me like an ordinary salesperson would. Placed an order knowing what I'd be paying when the vehicle would arrive w/ pretty much a signed deal which was honored on delivery. I stress that because no other dealer in MD would give you a number saying it could be different at time of delivery. Even with the chip shortage and car shortages causing prices to be inflated, I still paid a good price (under MSRP). Debbie which did finance was also a pleasure. She thoroughly explained everything and you weren't rushed through the process. There was absolutely no pressure or someone trying to sell you extras. If I'm ever in the market for another car or truck I will definitely be coming back to see what Crouse Ford has and will be recommending it to friends and family. Thank you!

5.0

One of the best Dealers in MD!

Crouse Ford was a pleasure to do business with. I dealt with Lewis who was very professional and didn't try to hassle me like an ordinary salesperson would. Placed an order knowing what I'd be paying when the vehicle would arrive w/ pretty much a signed deal which was honored on delivery. I stress that because no other dealer in MD would give you a number saying it could be different at time of delivery. Even with the chip shortage and car shortages causing prices to be inflated, I still paid a good price (under MSRP). Debbie which did finance was also a pleasure. She thoroughly explained everything and you weren't rushed through the process. There was absolutely no pressure or someone trying to sell you extras. If I'm ever in the market for another car or truck I will definitely be coming back to see what Crouse Ford has and will be recommending it to friends and family. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Phenomenal

I ordered a truck from here and the service was great would recommend to anyone looking for a vehicle or looking to get work done on there vehicle.

5.0

Phenomenal

I ordered a truck from here and the service was great would recommend to anyone looking for a vehicle or looking to get work done on there vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

My go to Ford Dealer for sales, service and body

Always a pleasure. Treat you like family. No pressure. Best price. From owner to salesman to finance to service and body, everyone is kind, courteous and professional.

5.0

My go to Ford Dealer for sales, service and body

Always a pleasure. Treat you like family. No pressure. Best price. From owner to salesman to finance to service and body, everyone is kind, courteous and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Love my new Bronco!

I had a great experience from the order thru until delivery. A good team and a joy to work with and no surprises. Thank you!

5.0

Love my new Bronco!

I had a great experience from the order thru until delivery. A good team and a joy to work with and no surprises. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great dealership!

We purchased our 2021 Ford Mustang Mach-E from this dealership. From the very first email, Brady was a pleasure to deal with. The entire buying process was very smooth, from the first inquiry to final delivery. I'll definitely go back to this dealership, and they're highly recommended.

5.0

Great dealership!

We purchased our 2021 Ford Mustang Mach-E from this dealership. From the very first email, Brady was a pleasure to deal with. The entire buying process was very smooth, from the first inquiry to final delivery. I'll definitely go back to this dealership, and they're highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Crouse Ford

We’ve bought every car we’ve purchased Since 1999 from Tom Crouse at Crouse Ford , Wouldn’t buy anywhere else. Tom is always the best , never pushy !!

5.0

Crouse Ford

We’ve bought every car we’ve purchased Since 1999 from Tom Crouse at Crouse Ford , Wouldn’t buy anywhere else. Tom is always the best , never pushy !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Charles Gerringer

The sales, parts and service of Crouse Ford are exceptional. I have nothing but praise for how they treat their customers in all phases. I’m on my fifth vehicle and have never been disappointed.

5.0

Charles Gerringer

The sales, parts and service of Crouse Ford are exceptional. I have nothing but praise for how they treat their customers in all phases. I’m on my fifth vehicle and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

We bought a Ford Escape and have been buying cars.

We have been buying cars from Crouse Ford for years and that is why we keep going back because the service and personel are so friendly and nice.

5.0

We bought a Ford Escape and have been buying cars.

We have been buying cars from Crouse Ford for years and that is why we keep going back because the service and personel are so friendly and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 38 reviews