Bob Ross Buick GMC

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.

Just returned from purchasing a 2013 Buick Verano. Initiated a call to check on its availability Monday. Was greeted by a genuinely warm, friendly, sales rep named Bill Sweatt. With 20 years experience he listened to my goals, concerns, & with zero pressure I was able to decide if it was the used vehicle to meet our needs. A few calls later & by Wednesday afternoon the auto is parked in the driveway. I feel relieved. I found a bargain with wonderful low mileage. This is my second Buick. First one was purchased new at another dealership. We will return to this dealership in the near future precisely because of the attentive, direct, no-hassle-yet-genuinely friendly professionalism of Bill Sweatt. He is attentive to his customer's actual needs with zero pressure regarding wants. This pragmatic car purchase was a win-win. The drive home was yet again that smooth ease of a Buick. A personal thanks again to Bill. It was a pleasure working with you.

I was treated pretty poorly soon upon arriving. I was told the truck in add on line was sold. They told me they do not have any other vehicles in that price range . Only new stuff. Then was rudely shown the door. !!!!

Very very poor service and I wouldn't recommend no one to buy any truck from them. Management for used trucks is horrible. No integrity!

We purchased a very well taken care of Ford Explorer Sport and could not be happier. We worked directly with Bill Sweatt and he went out of his way to give us all the information upfront and make us feel comfortable from the beginning to the end. His super personable demeanor is something that blew us away, he was not only professional but also funny and likes to have a good time while selling cars. If you are looking for good service, go see Bill...he will take care of you!

I havs a medical condition with a note from my doctor to not wear a mask. I have 1 lung. When I go inside with the salesman he says that is fine. When I get inside another person says we need to put a mask on. He doesn't honor my doctor's note. Now mind you,he is with a customer and he doesn't have a mask on either. I pointed that out but he didn't care. We left and will never go back. They lost a sale. We bought a vehicle from another dealership that did honor my doctor's note.

The purchase of our 2019 Chevy Colorado Z-71 could have not went any better. My wife and I were met in the lot by Product Specialist Dan Meyer. His professionalism & knowledge guided us to make our decision to purchase the vehicle, after shopping at other car dealers in the Dayton & Columbus area . Very satisfied at this time. A great job done by all involved!!!!!!! Thank you very much! Dan W.

Purchased a 2017 BMW X5 from Bob Ross GMC and the buying experience was excellent. We were able to test drive the vehicle and learned all of the different features. The staff was engaging, professional, and made us feel like valued customers. Dan was our salesman and did a phenomenal job!

I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!

I purchased a 2013 Chevy Silverado from Bob Ross. I am very pleased with the truck, how it was presented on the forecourt and how it was very clean (especially with what is going on in our lives just now) for my test drive. Dan Meyer is a tremendous sales man, who makes you feel comfortable and reassured in what you are buying. I recommend anyone to buy at Bob Ross, thanks Dan.